Business Intelligence
Mahak Goyal
Assistant Manager
Raipur
Summary
A performance driver professional having 4+ years of experience in field of Data Analytics and Data Visualization.
Overview
5
5
years of professional experience
Work History
Business Data Analyst
EXL Services Private Limited
Gurgaon, Haryana
12.2020 - Current
- Developed SQL scripts and Power BI dashboards to anticipate scheduled services or potential breakdowns, enabling proactive interventions that led to a significant cost and resource savings for the company.
- Performed data migration using Azure Data Factory pipelines to load source data into server.
- Designed and deployed SSAS tabular models with customized table structures, defined data relationships, and configured Row-level Security to support secure, role-based access in Power BI reporting.
- Achieved 70% reduction in repeat visits by identifying high frequency service users through data analysis and targeted dashboard insights, leading to improved service efficiency and customer satisfaction.
Education
B. Tech. - Chemical Engineering
National Institute of Technology
Raurkela, India 07.2016 - 2020.06
Skills
SQL
undefinedInterests
Data Analysis
Timeline
Business Data Analyst
EXL Services Private Limited
12.2020 - Current
B. Tech. - Chemical Engineering
National Institute of Technology
07.2016 - 2020.06