Mahak Kapoor
Mumbai
Summary
15+ years of experience in B2B, B2C sales - driving goal/ target oriented sales performance and fostering client relationships. Passionate about client facing roles, structuring sales process, delivering on set outcomes.
Currently seeking an Account Executive/ Account Management role in a fast paced environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Sales Training
Fitterfly Pvt Ltd
03.2023 - 01.2025
- Developed and executed comprehensive training programs for the sales team
- Improved team performance through targeted coaching and feedback
- Utilized innovative training techniques to enhance learning outcomes
- Monitored training effectiveness and made adjustments as needed for continuous improvement
- Fostered a collaborative environment that encouraged knowledge sharing among team members
Team Lead - Inside Sales
Twin Health Digital Pvt. Ltd
09.2020 - 02.2022
- Led a high-performing inside sales team, driving significant revenue growth
- Implemented strategic initiatives that resulted in improved sales processes and efficiency
- Conducted regular performance reviews to ensure team accountability and development
- Enhanced customer engagement through tailored sales approaches and solutions
- Collaborated with marketing teams to align sales strategies with market trends
Account Manager
Vytal Healthtech Pvt. Ltd
06.2019 - 08.2020
- Successfully managed a portfolio of key accounts, ensuring customer satisfaction
- Identified upsell and cross-sell opportunities to drive revenue growth
- Collaborated with internal teams to deliver tailored solutions for clients
- Regularly analyzed account performance to inform strategies for improvement
- Built strong relationships with clients, resulting in increased customer retention rates
Various Sales Roles in Real Estate, Hospitality
Lodha Group, CueMath, Nitish Enterprises, Lalit Group, and Grand Hyatt
Mumbai
01.2007 - 02.2018
- Handled sales targets of upto INR 120cr+ per year
- Recognized as a reliable, consistent and top performer in sales throughout my stints
Education
Bsc. - Hospitality and Hotel Administration
IHMCTAN
MumbaiDiploma - Mktg. Mgmt
Welingkar
Skills
- Account Management
- Business Development
- Customer Engagement
- Project Management
- Sales Training
- Team Leadership
- Revenue growth
- Performance analysis
- Coaching techniques
- Presentation skills
Certification
- Successfully completed the "Hyatt Corporate Trainee Program," 2009–2011 "
Referral
Available on request
Timeline
Lead Sales Training
Fitterfly Pvt Ltd
03.2023 - 01.2025
Team Lead - Inside Sales
Twin Health Digital Pvt. Ltd
09.2020 - 02.2022
Account Manager
Vytal Healthtech Pvt. Ltd
06.2019 - 08.2020
Various Sales Roles in Real Estate, Hospitality
Lodha Group, CueMath, Nitish Enterprises, Lalit Group, and Grand Hyatt
01.2007 - 02.2018
Bsc. - Hospitality and Hotel Administration
IHMCTAN
Diploma - Mktg. Mgmt
Welingkar
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