Mahak Rani
Pune
Summary
Results-oriented professional with expertise in financial accounting, analysis, customer relationship management, growth strategy, and data analytics. Skilled in revenue growth and data-driven decision-making to drive business expansion and enhance customer experience. MBA in Finance and CFA L1 candidate with experience in equity research analysis, managing my family's equity portfolio.
Overview
1
1
year of professional experience
Work History
Customer Relationship Intern
Deciml
Pune
12.2024 - 03.2025
- Conducted primary research of 5k+ inactive users at Deciml identifying 4 key pain points by categorizing responses & data analysis.
- Increased user retention by 15% by designing & implementing "Feedback" section during account deactivation, capturing insights on reasons for churn & discouraging immediate exits.
- Presented business case to senior CXOs influencing product strategy earning 90% positive feedback rating.
- Introduced "Tutorial" button to retain new users increasing user onboarding completion rate by 21%
- Improved product offerings by introducing flexible investment option like Gold in MF boosting ARPU by 11%
- Increased CSAT by 40% by offering language preferences, ensuring users found relevant information & informative videos effortlessly
- Reduced user frustration by managing 100+ email queries, reducing average response time by 50%
Financial Accounting Intern
Ardent Financial Consulting PVT. Ltd
Pune
06.2024 - 08.2024
- Responsible for ROC filing and monthly bookkeeping for 20+ firms; filed IT and TDS returns for 50+ individuals.
- Part of internal audit team to evaluate fin. accounts for malpractices, governance & process inefficiences.
- Acted as mentor for onboarding firm; facilitated training in accounting & analysis to 4 interns
Management Trainee
AIM india
Pune
06.2024 - 07.2024
- Conducted cold calls to generate over 500 qualified leads, with a 6% conversion rate, driving Rs. 7.5 lakhs in sales revenue.
- SPOC for 30+ clients; catered to 500+ client queries via WhatsApp Help reducing average query resolution time by 40%.
Education
MBA - Finance
ASM - Institute of Business Management & Research
Pune05-2025
Bachelor of Science - Hotel Management
Institute of Hotel Management
Chennai09-2020
High School Diploma -
Army Public School
Pune04-2017
Skills
- Financial analysis
- Finance and accounting
- Team collaboration
- Business presentation
- Stakeholder management
- Account and client management
- Market research
- Microsoft Excel and PowerPoint
Equity Research Analysis & Portfolio Management
- Identified 4 investment opportunities across Fintech sectors with cumulative market cap. of Rs 19 Trillions
- Facilitated investment decisions in 2 portfolios by leveraging DCF model for determining intrinsic value
- Executed DCF model on 3 FMCG firms identifying 15% value increase in share price in 2 years
Position of Responsibilities
64th ASM Induction, Core Member 2024
- Led team of 20 successfully inducting 500+ students; Collaborated with 3+ stakeholders reducing TAT by 31%
- Owned scheduling of 25+ events; handled 20+ guest speakers coordinating end-to end transportation ensuring zero delays across 72 hours of event
SigFi CEO, Finance Club ASM 2024
- Orchestrated flagship event incl. stock market trading league simulating real-life experience, Rs 1.2L+ cash prize
- Organized stock pitch comp. footfall 500+; sector rep. oil & gas sector; published monthly newsletters
Sports Committee - Core Member, IHM 2019-2020
- Selected 10/300+; organized 10 events including Food Fest; spearheaded 5 VMs & 50+ POCs.
- Promoted diversity by introducing Sports Week.
- Managed Rs 50k+ budget by strategically negotiating with 10+ sellers for sourcing 100+ sports jerseys
- Envisaged promotional content & ideated fund pitches; raised sponsorships worth Rs 15L+ from ITC & Dabur
Accomplishments
- Business Research Competition, ASM - 1st/400+ teams
- Percept Case Competition, ASM - Campus Finalist/ 100+ teams
- Insignia, Culinary Competition, IHM - 1st/30+ teams
- Nestle Food Competition - 1st/200+ teams
Timeline
Customer Relationship Intern
Deciml
12.2024 - 03.2025
Financial Accounting Intern
Ardent Financial Consulting PVT. Ltd
06.2024 - 08.2024
Management Trainee
AIM india
06.2024 - 07.2024
MBA - Finance
ASM - Institute of Business Management & Research
Bachelor of Science - Hotel Management
Institute of Hotel Management
High School Diploma -
Army Public School
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