Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic
Mahak Surjan

Mahak Surjan

Durg

Summary

Dynamic Business Development Manager with a proven track record at Digi Jugad Pvt. Ltd., excelling in client management and project execution. Skilled in building strategic partnerships and enhancing market presence, I leverage strong communication and leadership abilities to drive sales growth and foster long-term relationships, achieving significant revenue increases.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Officer

Grapdes
02.2025 - 05.2025
  • Generated new leads and processed assigned leads to identify potential client partnerships.
  • Executed business development strategies while managing accounts and finance to meet measurable targets.
  • Analyzed project requirements and developed timelines alongside accurate cost estimations.
  • Prepared and delivered compelling project proposals and pitch presentations to secure new opportunities.

Human Resources Manager

Upstrat Consulting
Durg
08.2024 - 02.2025
  • Developed and implemented HR policies aligned with business goals.
  • Facilitated employee onboarding and training programs for new hires.
  • Managed employee relations issues to promote a positive work environment.
  • Administered benefits programs and addressed employee inquiries.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Created job postings, tracked applicants and maintained applicant database.
  • Identified, screened and interviewed potential employees.

Sales Associate

TurtlePic
03.2024 - 06.2024
  • Assisted customers in selecting products that meet their needs.
  • Maintained product displays to enhance visual appeal and accessibility.
  • Processed customer transactions accurately and efficiently at the register.
  • Resolved customer inquiries and concerns to provide excellent service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.

Human Resources Officer

Davis Index
03.2022 - 08.2022
  • Administered employee onboarding and orientation processes for new hires.
  • Coordinated training sessions to enhance employee skills and knowledge.
  • Assisted in developing company policies and procedures for compliance.
  • Facilitated conflict resolution between employees to maintain a positive work environment.

Human Resources Manager

Digi Jugad Pvt. Ltd
05.2021 - 12.2021
  • to discuss progress toward goals.
  • Developed employee training programs to enhance skill sets and performance.
  • Managed recruitment processes to attract top talent for various roles.
  • Facilitated onboarding sessions to integrate new hires into company culture.
  • Collaborated with management to create effective employee engagement strategies.
  • Conducted performance reviews to assess employee contributions and development needs.
  • Identified, screened and interviewed potential employees.

Academy Manager

Webfame Digital Marketing Academy
11.2019 - 11.2020
  • Developed employee training programs to enhance skill sets and performance.
  • Managed recruitment processes to attract top talent for various roles.
  • Coordinated training programs to enhance staff effectiveness and student engagement.
  • Managed enrollment processes and maintained accurate student records.
  • Monitored compliance with regulatory requirements in educational practices and policies.
  • Collaborated with faculty to create a positive learning environment for students.

Human Resource Executive

Omnifin Solution Pvt. Ltd.
11.2018 - 04.2019
  • Developed strategic initiatives to enhance organizational efficiency and effectiveness.
  • Oversaw project timelines, ensuring alignment with corporate objectives and milestones.
  • Mentored junior staff on best practices in project management and execution.

Education

Bachelor of Science - Human Development

J.D.Birla Institute
Kolkata
03-2018

High School Diploma -

Ashok Hall Higher Secondary School
Kolkata
03-2015

Some College (No Degree) - Digital Marketing

Webfame Digital Marketing Academy
Raipur

Skills

  • Project management
  • Business development
  • Client management
  • Team leadership
  • Communication skills
  • Relationship building
  • Time management

Certification

  • Certificate of the Project Management Course, Udemy
  • Certificate of attending a workshop on 'Digital India'
  • Certificate of a workshop on 'Personality Development'

Hobbies and Interests

  • Badminton
  • Cooking
  • Swimming

Timeline

Business Officer

Grapdes
02.2025 - 05.2025

Human Resources Manager

Upstrat Consulting
08.2024 - 02.2025

Sales Associate

TurtlePic
03.2024 - 06.2024

Human Resources Officer

Davis Index
03.2022 - 08.2022

Human Resources Manager

Digi Jugad Pvt. Ltd
05.2021 - 12.2021

Academy Manager

Webfame Digital Marketing Academy
11.2019 - 11.2020

Human Resource Executive

Omnifin Solution Pvt. Ltd.
11.2018 - 04.2019

Bachelor of Science - Human Development

J.D.Birla Institute

High School Diploma -

Ashok Hall Higher Secondary School

Some College (No Degree) - Digital Marketing

Webfame Digital Marketing Academy
Mahak Surjan