Mahak Surjan
Durg
Summary
Dynamic Business Development Manager with a proven track record at Digi Jugad Pvt. Ltd., excelling in client management and project execution. Skilled in building strategic partnerships and enhancing market presence, I leverage strong communication and leadership abilities to drive sales growth and foster long-term relationships, achieving significant revenue increases.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Officer
Grapdes
02.2025 - 05.2025
- Generated new leads and processed assigned leads to identify potential client partnerships.
- Executed business development strategies while managing accounts and finance to meet measurable targets.
- Analyzed project requirements and developed timelines alongside accurate cost estimations.
- Prepared and delivered compelling project proposals and pitch presentations to secure new opportunities.
Human Resources Manager
Upstrat Consulting
Durg
08.2024 - 02.2025
- Developed and implemented HR policies aligned with business goals.
- Facilitated employee onboarding and training programs for new hires.
- Managed employee relations issues to promote a positive work environment.
- Administered benefits programs and addressed employee inquiries.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
Sales Associate
TurtlePic
03.2024 - 06.2024
- Assisted customers in selecting products that meet their needs.
- Maintained product displays to enhance visual appeal and accessibility.
- Processed customer transactions accurately and efficiently at the register.
- Resolved customer inquiries and concerns to provide excellent service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Human Resources Officer
Davis Index
03.2022 - 08.2022
- Administered employee onboarding and orientation processes for new hires.
- Coordinated training sessions to enhance employee skills and knowledge.
- Assisted in developing company policies and procedures for compliance.
- Facilitated conflict resolution between employees to maintain a positive work environment.
Human Resources Manager
Digi Jugad Pvt. Ltd
05.2021 - 12.2021
- to discuss progress toward goals.
- Developed employee training programs to enhance skill sets and performance.
- Managed recruitment processes to attract top talent for various roles.
- Facilitated onboarding sessions to integrate new hires into company culture.
- Collaborated with management to create effective employee engagement strategies.
- Conducted performance reviews to assess employee contributions and development needs.
- Identified, screened and interviewed potential employees.
Academy Manager
Webfame Digital Marketing Academy
11.2019 - 11.2020
- Developed employee training programs to enhance skill sets and performance.
- Managed recruitment processes to attract top talent for various roles.
- Coordinated training programs to enhance staff effectiveness and student engagement.
- Managed enrollment processes and maintained accurate student records.
- Monitored compliance with regulatory requirements in educational practices and policies.
- Collaborated with faculty to create a positive learning environment for students.
Human Resource Executive
Omnifin Solution Pvt. Ltd.
11.2018 - 04.2019
- Developed strategic initiatives to enhance organizational efficiency and effectiveness.
- Oversaw project timelines, ensuring alignment with corporate objectives and milestones.
- Mentored junior staff on best practices in project management and execution.
Education
Bachelor of Science - Human Development
J.D.Birla Institute
Kolkata03-2018
High School Diploma -
Ashok Hall Higher Secondary School
Kolkata03-2015
Some College (No Degree) - Digital Marketing
Webfame Digital Marketing Academy
RaipurSkills
- Project management
- Business development
- Client management
- Team leadership
- Communication skills
- Relationship building
- Time management
Certification
- Certificate of the Project Management Course, Udemy
- Certificate of attending a workshop on 'Digital India'
- Certificate of a workshop on 'Personality Development'
Hobbies and Interests
- Badminton
- Cooking
- Swimming
Timeline
Business Officer
Grapdes
02.2025 - 05.2025
Human Resources Manager
Upstrat Consulting
08.2024 - 02.2025
Sales Associate
TurtlePic
03.2024 - 06.2024
Human Resources Officer
Davis Index
03.2022 - 08.2022
Human Resources Manager
Digi Jugad Pvt. Ltd
05.2021 - 12.2021
Academy Manager
Webfame Digital Marketing Academy
11.2019 - 11.2020
Human Resource Executive
Omnifin Solution Pvt. Ltd.
11.2018 - 04.2019
Bachelor of Science - Human Development
J.D.Birla Institute
High School Diploma -
Ashok Hall Higher Secondary School
Some College (No Degree) - Digital Marketing
Webfame Digital Marketing Academy