Mahalakshmi B
Senior Process Consultant
Bangalore
Summary
Adept Senior Process Consultant with a proven track record at Sagility India PvtLtd, specializing in processing and analyzing medical claims with precision. Excelled in training new joiners, ensuring quality control, and optimizing team performance. Skilled in Microsoft Office and SAP, demonstrating strong analytical capabilities and leadership.
Overview
4
4
years of professional experience
Work History
Senior Process Consultant (Promoted in 2022)
Sagility India PvtLtd
Bangalore
09.2020 - 12.2024
- Processed claims in accordance with company policies by verifying and completing documentation.
- Handled medical and hospital claims efficiently, ensuring compliance with procedures.
- Analyzed data such as Dx codes, ICD-10, CPT codes, etc., and validated provider contracts for accurate pricing, as per agreements.
- Provided regular process updates to team members, and supported them in processing claims.
- Managed rework claims on a daily basis to ensure timely resolution.
- Conducted quality control activities to ensure defect-free claims processing.
- Managed dedicated accounts and collaborated with PSLs.
- Trained new joiners and cross-functional team members, ensuring they gained strong process knowledge.
- Assessed responsibilities and allocated tasks to team members based on their areas of expertise.
Education
Bachelor Of Commerce - Accounts And Finance
First Grade Government College Rajajinagar
09.2018
Skills
- Package: Microsoft Office
- Outlook
- Rumba application
- SAP
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Kannada
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Timeline
Senior Process Consultant (Promoted in 2022)
Sagility India PvtLtd
09.2020 - 12.2024
Bachelor Of Commerce - Accounts And Finance
First Grade Government College Rajajinagar
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