MAHALAKSHMI M
Summary
Experienced Sales and Marketing Manager with a proven track record of collaborating closely with clients to understand their needs and provide tailored solutions that drive company growth. Successfully trains and leads teams to effectively meet client expectations, resulting in increased revenue. Skilled in leveraging digital tools and market insights to enhance brand visibility and exceed sales targets. Adept at identifying new business opportunities and using data-driven strategies to make informed decisions. Known for fostering a collaborative and motivated team environment to consistently achieve exceptional results.
Overview
7
7
years of professional experience
Work History
Sales Manager
Homzinterio
Bangalore
02.2024 - Current
- - Utilize LSQ (LeadSquared) to manage and update client information, ensuring accurate and timely communication.
- - Proactively engage with clients through calls and meetings, both virtual and physical.
- Effectively communicate interior design concepts, gather client requirements, and provide accurate estimations.
- Offer expert suggestions tailored to client needs and preferences.
- Maintain diligent follow-up using LSQ to ensure client satisfaction and facilitate deal closures.
- Build strong client relationships through trust and exceptional service delivery.
- Develop and execute strategic sales plans using insights from LSQ to achieve company targets and objectives.
- Collaborate with the design team to create customized solutions that meet client expectations.
- Stay updated on competitor activities and market conditions using LSQ to adjust strategies accordingly.
- Provide ongoing support and assistance to client’s post-sale using LSQ to ensure continued satisfaction and loyalty.
- Participate in industry events and conferences to network and promote the company's services.
Sales and Marketing Manager
Scalephase Weight Management Pvt Ltd
11.2019 - Current
- Manage the sales process from start to finish, including identifying new business opportunities, developing relationships with potential customers, negotiating, and closing deals, and maintaining ongoing account management
- Maintained outstanding customer relationship by providing excellent support and solving queries both over face-to-face meeting with clients and telephone
- Created performance reports on sales, customers, purchases awareness and other growth metrics to identify targets met and set new goals for extended growth
- Developed short-term and long-term goals with team to build brand, improve rankings and drive business success
- Utilized social media and online resources to promote engaging content, improve SEO and attract steady customers
- Lead and manage the sales team, providing guidance, coaching, and performance feedback
- Helping the team stay productive and focused on higher-value tasks to improve sales efficiency
- Motivate team members and increase the productivity of the team
- Handle and be responsible for the monthly sales team targets
- Handling a team of 18 members and making sure team members are following the SOP, guidelines, and policies
- Maintaining sales team performance tracker
- Overseeing day to day operations of the business to ensure efficiency and productivity
- Developing and implementing operation policies, procedures, and standards to improve the quality of products and services
- Managing and supervising team of employees to ensure that they are performing their duties effectively and efficiently
- Coordinating with other departments to ensure that the business is running smoothly, and all tasks are being completed on time
- Monitoring and analyzing key performance indicators to identify areas for improvement and making recommendations for change
- Preparation of SOP for franchisee
- Finding potential franchisee and closing the deals B2B sales
- Raising invoices and coordinating with franchisees.
Admin Executive
Café Coffee Day
11.2017 - 11.2019
- Manage office operations by handling day-to-day administrative tasks
- Coordinate and schedule meetings, appointments, and travel arrangements
- Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies
- Assist in the preparation of reports, presentations, and data collection
- Act as the point of contact between employees and external partners
- Assist in resolving administrative problems and inquiries
- Organize and maintain documents and files in both physical and electronic formats
- Assist in organizing company events and activities.
Education
Bachelor of commerce -
IEC UNIVERSITY
08.2021
BHM - Hospitality
SVGH
CHIKMAGALUR11-2017
Diploma in Electronics and Communications -
D V S Polytechnic
06.2016
MBA - Marketing
KARE UNiversity
TamilnaduSkills
- Communication
- Leadership
- Adaptability
- Problem Solving
- Client Relationship Management
- Staff Management
- Pipeline Management
- Sales Reporting
- Sales Tracking
Personal Information
- Father's Name: Madhusudhan Naidu
- Mother's Name: Nagarathna
- Date of Birth: 12/30/1996
- Gender: Female
Languages
- Telugu
- Kannada
- English
- Hindi
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Sales Manager
Homzinterio
02.2024 - Current
Sales and Marketing Manager
Scalephase Weight Management Pvt Ltd
11.2019 - Current
Admin Executive
Café Coffee Day
11.2017 - 11.2019
Bachelor of commerce -
IEC UNIVERSITY
BHM - Hospitality
SVGH
Diploma in Electronics and Communications -
D V S Polytechnic
MBA - Marketing
KARE UNiversity
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