Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic
Mahalakshmi M

Mahalakshmi M

Sr Sales manager
Bangalore

Summary

Experienced Sales and Marketing Manager with a proven track record of collaborating closely with clients to understand their needs and provide tailored solutions that drive company growth. Successfully trains and leads teams to effectively meet client expectations, resulting in increased revenue. Skilled in leveraging digital tools and market insights to enhance brand visibility and exceed sales targets. Adept at identifying new business opportunities and using data-driven strategies to make informed decisions. Known for fostering a collaborative and motivated team environment to consistently achieve exceptional results.

Overview

8
8
years of professional experience
2022
2022
years of post-secondary education
4
4
Languages

Work History

Sr.Sales Manager

NY Estilo
12.2024 - Current


  • Manage clients from first meeting to final execution, ensuring smooth coordination and high customer satisfaction.
  • Understand client needs and recommend interior solutions that match their style, budget, and space requirements.
  • Prepare detailed proposals, quotations, and project timelines for approval and execution.
  • Coordinate with design, execution, and vendor teams to ensure timely and quality delivery of projects.
  • Handle a team of sales executives – guide, support, and train them to improve performance and achieve targets.
  • Follow up on leads, convert inquiries into confirmed projects, and build long-term client relationships.
  • Use CRM tools to manage sales pipelines, update project progress, and track performance.
  • Stay updated on market trends, pricing, and competitor activities to refine sales strategies.

Sales Manager

Homzinterio
02.2024 - 12.2024
  • - Utilize LSQ (LeadSquared) to manage and update client information, ensuring accurate and timely communication.
  • - Proactively engage with clients through calls and meetings, both virtual and physical.
  • Effectively communicate interior design concepts, gather client requirements, and provide accurate estimations.
  • Offer expert suggestions tailored to client needs and preferences.
  • Maintain diligent follow-up using LSQ to ensure client satisfaction and facilitate deal closures.
  • Build strong client relationships through trust and exceptional service delivery.
  • Develop and execute strategic sales plans using insights from LSQ to achieve company targets and objectives.
  • Collaborate with the design team to create customized solutions that meet client expectations.
  • Stay updated on competitor activities and market conditions using LSQ to adjust strategies accordingly.
  • Provide ongoing support and assistance to client's post-sale using LSQ to ensure continued satisfaction and loyalty.
  • Participate in industry events and conferences to network and promote the company's services.

Sales and Marketing Manager

Scalephase Weight Management Pvt Ltd
11.2019 - 02.2024
  • Manage the sales process from start to finish, including identifying new business opportunities, developing relationships with potential customers, negotiating, and closing deals, and maintaining ongoing account management.
  • Maintained outstanding customer relationship by providing excellent support and solving queries both over face-to-face meeting with clients and telephone.
  • Created performance reports on sales, customers, purchases awareness and other growth metrics to identify targets met and set new goals for extended growth.
  • Developed short-term and long-term goals with team to build brand, improve rankings and drive business success.
  • Utilized social media and online resources to promote engaging content, improve SEO and attract steady customers.
  • Lead and manage the sales team, providing guidance, coaching, and performance feedback.
  • Helping the team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Motivate team members and increase the productivity of the team.
  • Handle and be responsible for the monthly sales team targets.
  • Handling a team of 18 members and making sure team members are following the SOP, guidelines, and policies.
  • Maintaining sales team performance tracker.
  • Overseeing day to day operations of the business to ensure efficiency and productivity.
  • Developing and implementing operation policies, procedures, and standards to improve the quality of products and services.
  • Managing and supervising team of employees to ensure that they are performing their duties effectively and efficiently.
  • Coordinating with other departments to ensure that the business is running smoothly, and all tasks are being completed on time.
  • Monitoring and analyzing key performance indicators to identify areas for improvement and making recommendations for change.
  • Preparation of SOP for franchisee.
  • Finding potential franchisee and closing the deals B2B sales.
  • Raising invoices and coordinating with franchisees.

Admin Executive

Café Coffee Day
11.2017 - 11.2019
  • Manage office operations by handling day-to-day administrative tasks.
  • Coordinate and schedule meetings, appointments, and travel arrangements.
  • Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies.
  • Assist in the preparation of reports, presentations, and data collection.
  • Act as the point of contact between employees and external partners.
  • Assist in resolving administrative problems and inquiries.
  • Organize and maintain documents and files in both physical and electronic formats.
  • Assist in organizing company events and activities.

Education

Bachelor of commerce -

IEC UNIVERSITY

BHM - Hospitality

SVGH

Diploma in Electronics and Communications - undefined

D V S Polytechnic

MBA - Marketing

KARE UNiversity

Skills

Communication

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Timeline

Sr.Sales Manager

NY Estilo
12.2024 - Current

Sales Manager

Homzinterio
02.2024 - 12.2024

Sales and Marketing Manager

Scalephase Weight Management Pvt Ltd
11.2019 - 02.2024

Admin Executive

Café Coffee Day
11.2017 - 11.2019

BHM - Hospitality

SVGH

Diploma in Electronics and Communications - undefined

D V S Polytechnic

MBA - Marketing

KARE UNiversity

Bachelor of commerce -

IEC UNIVERSITY

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