Mahalakshmi M
Relationship Officer
Chennai
Summary
Dynamic Relationship Manager at Axis Bank with a proven track record in enhancing client satisfaction and loyalty. Expert in relationship building and client engagement, I successfully tailored banking solutions to meet diverse needs, driving customer retention and engagement. Strong communicator with a focus on strategic sales reporting and compliance management.
Overview
1
1
year of professional experience
Work History
Relationship Manager
Axis Bank
05.2025 - Current
- Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
- Analyzed client needs to tailor banking solutions effectively.
- Facilitated timely communication between clients and bank departments, ensuring seamless service delivery.
- Managed client portfolios, maintaining accurate records and documentation for compliance purposes.
- Assisted in developing strategies to improve customer engagement and retention rates.
Education
Bachelor of Arts - Corporate Secretaryship
Chellammal Women's College
Chennai06-2024
High School Diploma -
Government Girls Higher Secondary School
Chennai05-2021
High School Diploma -
Government Higher Secondary School
Chennai04-2019
Skills
Relationship building
Client relationships
Relationship building and management
Excellent communication
Sales reporting
Customer relationships
Client engagement
Sales proficiency
Product knowledge
Affiliations
Yours Sincerely
Mahalakshmi M
Timeline
Relationship Manager
Axis Bank
05.2025 - Current
Bachelor of Arts - Corporate Secretaryship
Chellammal Women's College
High School Diploma -
Government Girls Higher Secondary School
High School Diploma -
Government Higher Secondary School