Mahalakshmi N G
Chikkabanavara
Summary
Results-driven Sales Support Executive known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, sales analytics, and market research. Excel in communication, problem-solving, and time management, ensuring excellence in supporting sales teams to achieve targets.
Overview
9
9
years of professional experience
Work History
Senior Sales Support Executive
ARKANCE IN PRIVATE LIMITED (Formerly Known as. CAPRICOT TECHNOLOGIES PVT LTD
BENGALURU
03.2018 - 09.2024
- Managed customer service issues related to billing, accounts receivable, collections, order processing, and delivery of services or products.
- Managed procurement processes to ensure timely delivery of goods and materials.
- Assisted in preparing sales presentations and client proposals.
- Organized product demonstrations and training sessions for clients.
- Resolved customer issues by collaborating with various departments.
- Performed data entry into Salesforce CRM & SAP system for tracking of customer orders.
- Coordinated sales support activities for diverse technology solutions.
- Managed communication between clients and sales teams effectively.
- Developed and implemented billing procedures and systems to ensure accuracy in invoicing customers.
Sales Coordinator
USHA ARMOUR PVT LTD
09.2015 - 03.2018
- Process orders in SAP-Business One client
- Organizing workshops for various courses
Education
BCA -
Kalpavruksha Correspondence College
DASARAHALLI, BENGALURU01.2016
Pre-University - PCMB
Schoenstatt St.Mary’s PU College
Rukmini Nagar, Bengaluru01.2013
SSLC - SSLC
New Cambridge English School
Bagalagunte, Bengaluru01.2011
Skills
- Order processing
- Procurement management
- Client proposals
- Customer relationship management
- Customer service
- Salesforce SAP CRM
- Issue resolution
- Responsibility
- Leadership
- Trustworthiness and Ethics
- Result Oriented
Application Skills
- MS Office (MS Word, MS Excel, MS PowerPoint)
- 5S on Documentation, Filing
- SAP-Business one client
Disclaimer
I hereby declare that the particulars furnished above are true to the best of my knowledge and belief. I hope my profile will meet your requirement and request for favorable consideration.
Languages
- English
- Kannada
Roles And Responsibilities
- Sales Support Executive, Capricot Technologies Pvt. Ltd., 03/2018 - Present, Process orders in SAP-Business One client, Coordinate and work with Sales and Purchase department for order processing, Opportunities registration in respective OEM portals and negotiation with the Principles, Taking feedback from clients on software installation support
- Sales Coordinator, Usha Armour Private Limited., 09/2015 - 03/2018, Process orders in SAP-Business One client, Organizing workshops for various courses
Personal Information
- Citizenship: Indian
- Date of Birth: 08/07/94
- Gender: Female
- Marital Status: Married
Affiliations
- Completed 6.5 years of dedicated service as Sr. Sales Support Executive in ARKANCE IN, Managing SAP Orders, Vendor Coordination & Invoicing.
- Founder & Content Creator of BackpackWithM
- Collaborated with Global Brands like American Tourister
- Organised & led International Group Tours
Language
Kannada
First Language
English
Intermediate (B1)
B1
Accomplishments
Recognized as one of the emerging Kannada travel content creators
Awarded the Service Award for completing 5 years in Arkance Inc
Timeline
Senior Sales Support Executive
ARKANCE IN PRIVATE LIMITED (Formerly Known as. CAPRICOT TECHNOLOGIES PVT LTD
03.2018 - 09.2024
Sales Coordinator
USHA ARMOUR PVT LTD
09.2015 - 03.2018
BCA -
Kalpavruksha Correspondence College
Pre-University - PCMB
Schoenstatt St.Mary’s PU College
SSLC - SSLC
New Cambridge English School
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