Watching cricket
Amol Mahale
DevOps engineer
Mumbai,MH
Work Preference
Summary
Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Overview
11
11
years of professional experience
Work History
Azure DevOps Engineer
Microsoft corporation
02.2021 - 09.2025
- Implemented build and release pipelines (YAML and Classic) from scratch, automated deployments, and ensured security compliance across projects.
- Advised customers on best practices for CI/CD automation, Infrastructure as Code (IaC), and security compliance within Azure DevOps.
- Provided L2/L3 support for Azure DevOps pipelines, service connections, and environment configuration issues.
- Troubleshot pipeline failures, agent connectivity issues, and YAML configuration errors, ensuring minimal downtime.
- Assisted enterprise customers in configuring service principals, secure endpoints, and environment approval workflows.
- Worked with Azure Monitor and ICM workflows to configure alerts and enable proactive incident management.
- Collaborated with product group engineers, escalation teams, and cross-functional stakeholders to develop action plans and resolve complex cases within defined SLAs.
- Created and maintained knowledge base documentation to support case resolution and improve future troubleshooting efficiency.
- Conducted training sessions and knowledge-sharing workshops to enhance team expertise and streamline onboarding.
- Designed and standardized process documentation, improving team knowledge transfer and operational consistency.
Azure DevOps support Engineer
CEX webuy entertainment Pvt Ltd
06.2020 - 02.2021
- Gained expertise in working with cloud platforms such as Microsoft Azure, leveraging cloud services to build scalable and resilient architectures using virtual machines, containers, and managed services.
- Implemented and managed end-to-end CI/CD pipelines using Azure DevOps and GitHub, enabling continuous integration and continuous deployment for faster and more reliable software delivery.
- Troubleshot issues related to pipeline failures, APIs, queries, and Azure DevOps (ADO) organizations.
- Deployed App Services, Web Services, applications through Azure DevOps pipelines.
Technical support Engineer L2
ConnectWise LLP
04.2016 - 06.2020
- Designed, deployed, and managed infrastructure solutions on Microsoft Azure, ensuring scalability and reliability.
- Provisioned and managed Azure resources including Virtual Machines (VMs), Storage Accounts, Virtual Networks (VNETs), and Network Security Groups (NSGs).
- Provided technical support for both on-premises and cloud-hosted environments, ensuring smooth operations and minimal downtime.
- Configured, maintained, and troubleshot Active Directory, VMware, and Windows Server systems to support enterprise infrastructure.
- Diagnosed and resolved critical server issues, such as boot failures, performance bottlenecks, crash dumps, slow performance, high resource utilization, and application crashes.
- Installed, configured, and administered DNS and DHCP servers, ensuring proper network functionality.
- Created and managed Azure resources to support business applications and workloads.
Remote support Engineer
Impact infotech
07.2015 - 02.2016
- Managed user accounts in Active Directory, including creating, deleting, disabling, unlocking, and resetting user IDs.
- Installed and configured Active Directory services, ensuring secure authentication and centralized management.
- Analyzed server performance issues related to CPU, memory, disk, and network utilization using the PerfMon tool.
- Installed and configured Hyper-V hosts to support virtualized environments.
- Troubleshot Windows backup and VSS writer failures, ensuring data integrity and recovery readiness.
- Configured primary and additional domain controllers to strengthen domain resilience and availability.
Desktop support Engineer
TalentEdge Pvt Ltd
08.2014 - 07.2015
- Installed, configured, administered, and troubleshot Microsoft Windows Server environments.
- Configured and resolved issues related to DHCP servers, ensuring reliable IP allocation.
- Performed server backup and restoration using Windows Server Backup to safeguard critical data.
- Installed, configured, and supported DNS and DHCP servers for enterprise networks.
- Provided alert monitoring, ticket resolution, and on-call support to ensure continuous IT operations.
Education
Bsc - Computer Science
Mumbai University
Skills
CICD Tools: Azure DevOps services/server, GitHub Action
Orchestration: Docker and Basic knowledge on Azure Kubernetes service
Version Control: Git, Azure Repos, GitHub
Monitoring: Azure monitoring
Sysinternal tools: perfmon, procmon, procdump, Fiddler
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Music
Bike Riding
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Azure DevOps Engineer
Microsoft corporation
02.2021 - 09.2025
Azure DevOps support Engineer
CEX webuy entertainment Pvt Ltd
06.2020 - 02.2021
Technical support Engineer L2
ConnectWise LLP
04.2016 - 06.2020
Remote support Engineer
Impact infotech
07.2015 - 02.2016
Desktop support Engineer
TalentEdge Pvt Ltd
08.2014 - 07.2015
Bsc - Computer Science
Mumbai University