Watching cricket
Amol Mahale
DevOps engineer
Mumbai,MH
Work Preference
Summary
Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Overview
11
11
years of professional experience
Work History
Azure DevOps Engineer
Microsoft corporation
02.2021 - 09.2025
- Implemented build and release pipelines (YAML and Classic) from scratch, automated deployments, and ensured security compliance across projects.
- Advised customers on best practices for CI/CD automation, Infrastructure as Code (IaC), and security compliance within Azure DevOps.
- Provided L2/L3 support for Azure DevOps pipelines, service connections, and environment configuration issues.
- Troubleshot pipeline failures, agent connectivity issues, and YAML configuration errors, ensuring minimal downtime.
- Assisted enterprise customers in configuring service principals, secure endpoints, and environment approval workflows.
- Worked with Azure Monitor and ICM workflows to configure alerts and enable proactive incident management.
- Collaborated with product group engineers, escalation teams, and cross-functional stakeholders to develop action plans and resolve complex cases within defined SLAs.
- Created and maintained knowledge base documentation to support case resolution and improve future troubleshooting efficiency.
- Conducted training sessions and knowledge-sharing workshops to enhance team expertise and streamline onboarding.
- Designed and standardized process documentation, improving team knowledge transfer and operational consistency.
Azure DevOps support Engineer
CEX webuy entertainment Pvt Ltd
06.2020 - 02.2021
- Gained expertise in working with cloud platforms such as Microsoft Azure, leveraging cloud services to build scalable and resilient architectures using virtual machines, containers, and managed services.
- Implemented and managed end-to-end CI/CD pipelines using Azure DevOps and GitHub, enabling continuous integration and continuous deployment for faster and more reliable software delivery.
- Troubleshot issues related to pipeline failures, APIs, queries, and Azure DevOps (ADO) organizations.
- Deployed App Services, Web Services, applications through Azure DevOps pipelines.
Technical support Engineer L2
ConnectWise LLP
04.2016 - 06.2020
- Designed, deployed, and managed infrastructure solutions on Microsoft Azure, ensuring scalability and reliability.
- Provisioned and managed Azure resources including Virtual Machines (VMs), Storage Accounts, Virtual Networks (VNETs), and Network Security Groups (NSGs).
- Provided technical support for both on-premises and cloud-hosted environments, ensuring smooth operations and minimal downtime.
- Configured, maintained, and troubleshot Active Directory, VMware, and Windows Server systems to support enterprise infrastructure.
- Diagnosed and resolved critical server issues, such as boot failures, performance bottlenecks, crash dumps, slow performance, high resource utilization, and application crashes.
- Installed, configured, and administered DNS and DHCP servers, ensuring proper network functionality.
- Created and managed Azure resources to support business applications and workloads.
Remote support Engineer
Impact infotech
07.2015 - 02.2016
- Managed user accounts in Active Directory, including creating, deleting, disabling, unlocking, and resetting user IDs.
- Installed and configured Active Directory services, ensuring secure authentication and centralized management.
- Analyzed server performance issues related to CPU, memory, disk, and network utilization using the PerfMon tool.
- Installed and configured Hyper-V hosts to support virtualized environments.
- Troubleshot Windows backup and VSS writer failures, ensuring data integrity and recovery readiness.
- Configured primary and additional domain controllers to strengthen domain resilience and availability.
Desktop support Engineer
TalentEdge Pvt Ltd
08.2014 - 07.2015
- Installed, configured, administered, and troubleshot Microsoft Windows Server environments.
- Configured and resolved issues related to DHCP servers, ensuring reliable IP allocation.
- Performed server backup and restoration using Windows Server Backup to safeguard critical data.
- Installed, configured, and supported DNS and DHCP servers for enterprise networks.
- Provided alert monitoring, ticket resolution, and on-call support to ensure continuous IT operations.
Education
Bsc - Computer Science
Mumbai University
Skills
CICD Tools: Azure DevOps services/server, GitHub Action
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Music
Bike Riding
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Azure DevOps Engineer
Microsoft corporation
02.2021 - 09.2025
Azure DevOps support Engineer
CEX webuy entertainment Pvt Ltd
06.2020 - 02.2021
Technical support Engineer L2
ConnectWise LLP
04.2016 - 06.2020
Remote support Engineer
Impact infotech
07.2015 - 02.2016
Desktop support Engineer
TalentEdge Pvt Ltd
08.2014 - 07.2015
Bsc - Computer Science
Mumbai University
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