M Ahamed Ali
Operational Analyst
Bengaluru,KA
Summary
Skilled team player with strong background in Analytics environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Self-motivated, hardworking intern skilled in business analysis, data analysis, user engagement, and project coordination. Excellent ability to develop short and long-term business strategies. Expert in conducting data analysis, delivering actionable insights and recommending viable solutions. Highly proficient in implementing data-backed solutions to increase user engagement.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Operational Analyst
Operational Analyst
Bangalore, Karnataka
12.2020 - Current
- Collected information on work functions and procedures through historical reviews and direct observation.
- Analyzed business processes and created and recommended future work process maps and business models to increase productivity and efficiency.
- Conducted detailed analysis and evaluation of business operations and performance and gathered relevant data to help make proper decisions.
- Created dashboards in PowerPoint, Excel, and Tableau for customizing reports.
- Collected and documented data from variety of sources to compile complete picture of business operations.
- Extracting Data using SQL Programming through SQL server management studio from Database.
- Evaluated current processes to develop improvement plans.
Senior Associate
Altisource Business Solutions Pvt. Ltd
Bangalore, Karnataka
03.2015 - 11.2020
- Reviewed work of Closing Coordination to identify and correct errors.
- Researched and resolved production support cases for Closing Coordination and Closing Department.
- Prioritized backlog work to quickly eliminate critical issues and work through remaining issues by order of severity and impact on product performance, security, or usability.
- Contributed to the successful investigation of different failures and out-of-specification problems.
- Coordinating with the Escrow officer and make sure that all the issue has been cleared And the transaction is ready to close by reviewing complete documents against the Checklist.
- Responsible for preparing process related documents (SOP/Process Manual) as Described in statement of work. And provide training for new team members as an SME.
- Worked in Internal Quality check Team to make sure all the transaction related Documents are up to date and do not have any findings as we represented the Title Escrow Company we need to deliver 100% quality for our clients to meet the SLA. As of now we stand at 99% with over all team performance.
Group Leader
EINFACH SOLUTIONS
Bangalore, Karnataka
06.2014 - 02.2015
- Mediated between workers and management to obtain additional resources or resolve disputes.
- Developed goals and tracked progress in meeting targets.
- Reviewed previous day's production rates to identify problems, root causes, and ideal corrective actions.
- Developed pre-shift plans for associate lineup and established daily targets for areas such as shipping and quality assurance.
- Conducted start-up meetings at beginning of each shift to communicate daily goals and obtain feedback from team members.
- Inspected finished products to verify conformity to quality standards.
- Cleaned and organized work areas to remove safety hazards and maintain minimum level of production errors.
Analyst
EINFACH SOLUTIONS
Bangalore, Karnataka
02.2013 - 05.2014
- Worked in Closing as a scheduler to schedule the files and complete in on time as clients required.
- Analyze all closing take places & create a report on daily basis.
- Creating all kind of reports on daily, weekly & MTD reports with MS Excel.
- SLA Compliance: To ensure regular and stringent quality processing, high level of compliance of accuracy guidelines.
- Knowledge of Lookup, Macros, Pivot tables, Conditional formatting, Reports, Validation, Forms, Hyperlinks in and out of the excel workbook, sharing the excel workbook over the network server, exporting and importing data from various data sources and other functions of Ms Excel and VBA
Education
Bachelor of Engineering - Information Technology
Dr. C.V. Raman University
Kota, Bilaspur, Chhattisgarh 10.2007 - 07.2011
Skills
Business Analysis
undefinedTimeline
Operational Analyst
Operational Analyst
12.2020 - Current
Senior Associate
Altisource Business Solutions Pvt. Ltd
03.2015 - 11.2020
Group Leader
EINFACH SOLUTIONS
06.2014 - 02.2015
Analyst
EINFACH SOLUTIONS
02.2013 - 05.2014
Bachelor of Engineering - Information Technology
Dr. C.V. Raman University
10.2007 - 07.2011
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