Mahammadali Mujwar
Pune
Summary
Seasoned 401K Specialist with comprehensive background in us
retirement plan administration
. Possess strong knowledge of ERISA regulations and IRS code pertaining to defined contribution plans. Skilled in fostering client relationships, providing exceptional customer service, and resolving complex issues related to 401K plans. In previous roles, contributed significantly to the streamlining of processes and ensuring accuracy in annual reporting.
Acting Lead with a background in managing and directing theatrical productions. Strengths include strong communication skills, leadership abilities, and creative vision. Notable experience in developing original performances while fostering talent growth and team cohesion. Proven track record of success demonstrated through consistently well-received productions and improvement in team performance.
Overview
10
10
years of professional experience
Work History
Lead Associate
Voya Financial Services
Pune
01.2024 - Current
- Prepared monthly performance reports detailing accomplishments achieved during specified time period.
- Provided leadership to team members by motivating, training, coaching and disciplining staff.
- Ensured compliance with all regulations throughout the process.
- Managed daily operations of the team, including staffing, scheduling, inventory control, and customer service activities.
- Created and implemented strategies for improving customer relations, increasing productivity & quality, and reducing Fails.
Lead Associate
TIAA
Pune
11.2019 - 01.2024
- LES Is the process where i am handling start with participants death notification till the beneficiary payout and taxation part as per federal and state laws
- For checking Letter of Instructions, Letter of Authorization for Estate payouts, Verification of Trust docs and Trust payments, Organization or Charity Payouts as per participants designation in there will or in the benifit forms
- Sending out the entitlement letters if they can enroll again with us as like participants
- Handling call on Loss policy inquiry
- Clearing or forfeiture the remaining funds to employers forfeiture account
- Checking employee Vesting details there source the number of hours they work, defferals is there any loan on there contributions
- Prepared monthly performance reports detailing accomplishments achieved during specified time period.
- Provided leadership to team members by motivating, training, coaching and disciplining staff.
- Reviewed weekly and monthly reports from onshore heads regarding progress towards meeting established goals.
- Implemented processes that improved accuracy of cash handling procedures within the store environment.
- Developed and maintained a strong customer service focus to ensure client satisfaction.
- Analyzed scorecards data to identify trends and opportunities for growth.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Collaborated with other departments within the organization on projects related to automation initiatives or operational improvements.
- Conducted regular meetings with team personnel to discuss current process trends and identify areas of improvement.
- Tracked employee attendance records and timesheets while ensuring adherence to labor laws and regulations.
- Monitored team performance to ensure goals were met or exceeded on a consistent basis.
- Was taking care of all automation related to process, auto letter.
Senior Process Analyst 401K
Principal Financial Services Private Limited
05.2016 - 11.2019
Process Associate
Gallagher Operations Support Services Private Limited
08.2014 - 04.2016
Education
Master of Business Administration (MBA) - Finance & Marketing
BHARATI VIDYAPEETHS INSTITUTE OF MANAGEMENT Kohapur Maharashtra
01.2013
Bachelor of Business Administration (BBA) -
BHARATI VIDYAPEETHS INSTITUTE OF MANAGEMENT
01.2010
HSC -
01.2008
SSC -
01.2006
Skills
- Knowledge of Microsoft office
- Ability to lead group activities
- Willingness to learn new concepts and ideas involving new technologies
- Understanding the client's requirement nature of business & adhere to the Business Ethics
- An ability to adapt quickly and implement effectively
- Staff Training
- Client Relationship Management
- Transaction Processing
- Operations Management all retirement products
- Project Planning
- Database Management RMD yearly projects
- Time Management
- Analytical Skills
- Strong Problem Solver
- Time management abilities
- Attention to Detail
- Effective Communication
- Cross-functional team coordination
- Loan and distribution administration
- ERISA compliance in spousal benifits of 401 K plans
- Asset allocation strategies
Accomplishments
- Achieved average rating 4.4 out of 5 and A grade for competency threads
- Prepared various (16) Kaizen projects using an automated sheet using formulae’s, macros in excel
- Started with working on 1 process and now handling 6 processes
- Handling various monthly clients calls and manages the process flow
- Handling onshore Reporting Part
- Working with Automation team for various projects
- Made US tax sheet with help of Legal person from Onshore office
- Made Group of people for FFG
- Financial focuscgroup to pay in emergency for clients
- Created highly effective new idea's that significantly impacted efficiency and improved operations.
- Created state tax tool to save time.
- Worked with analytics team rapid response to queries on NIGO letter.
- Implemented BOT for manual work like sending Letters.
Personal Information
- Date of Birth: 09/25/1990
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Marathi
- Hindi
Extracurricular Activities
Member of Sociological& Cultural team in office circle Received several awards in Chess, Carom & outdoor games Completed Various Kaizen projects in current company Represented my college in various Add show & dance competitions
Hobbies and Interests
- Playing & watching cricket
- Listening music
- Travelling
- Spending time with Family and friends.
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.
Timeline
Lead Associate
Voya Financial Services
01.2024 - Current
Lead Associate
TIAA
11.2019 - 01.2024
Senior Process Analyst 401K
Principal Financial Services Private Limited
05.2016 - 11.2019
Process Associate
Gallagher Operations Support Services Private Limited
08.2014 - 04.2016
Master of Business Administration (MBA) - Finance & Marketing
BHARATI VIDYAPEETHS INSTITUTE OF MANAGEMENT Kohapur Maharashtra
Bachelor of Business Administration (BBA) -
BHARATI VIDYAPEETHS INSTITUTE OF MANAGEMENT
HSC -
SSC -
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