Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Mahant Joshi

Mahant Joshi

Facilities Professional
New Delhi

Summary

Highly accomplished and results-oriented Facility Professional with 10 years of progressive experience in managing comprehensive facility operations, with a strong specialization in Food Services, Event Management, and Employee Well-being programs. Proven ability to enhance end-user experience, optimize operational efficiency, and ensure cost-effectiveness. Adept at stakeholder coordination, vendor negotiation, and implementing data-driven insights to foster a positive and productive work environment.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Deputy Manager - Administration

Zomato India Pvt Ltd
04.2025 - Current
  • Directing comprehensive facility operations for a 1.5 lac sq. Ft office space supporting 1400 employees, with direct oversight of food services and internal events to ensure quality and optimal attendee experience.
  • Oversees soft services, event management, food services, and housekeeping operations, ensuring high standards.
  • Accountable for enhancing the end-user experience within the workplace, aligning services with organizational goals.
  • Managing budget and cost approvals for site operations, driving towards cost-effectiveness in service delivery.
  • Engaging daily with Business Heads to address workplace queries and space management, ensuring seamless program delivery through effective stakeholder coordination.
  • Overseeing soft services and managing a team of outsourced manpower to maintain operational excellence.

Senior Analyst - Facility & Procurement

Rio Tinto India Pvt. Ltd
10.2022 - 04.2025
  • Oversaw all facility operations, Food services, cafeteria management including HVAC, plumbing, electrical, and security systems, ensuring smooth and efficient functioning.
  • Developed and implemented preventive maintenance plans and Annual Maintenance Contracts (AMCs) for critical facility equipment.
  • Managed comprehensive Food Services for a 500-seater cafeteria across 2 offices, overseeing 4 meals daily and dispensing approximately 1200 plates/day.
  • Coordinated with food caterers on menu planning and event menus, ensuring quality and variety.
  • Led and executed large-scale internal events, including Family Day and Hub Connect, by collaborating with multiple stakeholders to enhance employee engagement and experience.
  • Provided administrative support to the India leader from a facilities perspective.
  • Optimized facility space utilization, including office layouts, storage areas, and common areas, and coordinated future moves and expansions.
  • Collaborated with the Administration Head to develop and manage the facility budget, including expense forecasting and tracking.
  • Led environmental sustainability initiatives, implementing waste reduction and recycling programs.
  • Managed vendor and contractor relationships, liaising with building teams and stakeholders to resolve operational issues.
  • Identified, evaluated, and selected suppliers for goods and services, onboarding new suppliers, raising PRs, issuing POs, and clearing invoices.
  • Managed and delivered large-scale employee engagement programs, including Family Day and hub connect events.
  • Negotiated contracts, pricing, terms, and conditions with suppliers to secure favorable agreements.
  • Collaborated with internal stakeholders to understand and meet their needs and requirements.

Office Services Administrator

MCKINSEY KNOWLEDGE CENTRE INDIA PVT LTD.
11.2018 - 10.2022
  • Oversaw soft services, including security, landscaping, indoor plants, catering, and pantry services.
  • Designed Standard Operating Procedures (SOPs) and checklists for the Housekeeping (HK) and Food & Beverage (F&B) teams, ensuring 100% hygiene and sanitization.
  • Collaborated with the leadership team during the transition to touchless office spaces amidst the Covid pandemic.
  • Managed large-scale office events, such as Values Day and Family Day.
  • Benchmarked new practices by collaborating with other global offices and applied them to the local office space.
  • Worked closely with the space management team for optimal utilization and allocation of spaces, including move and change management.
  • Collaborated with the Maintenance team for daily maintenance and upkeep of the facility.
  • Managed the end-to-end process of vendor onboarding, purchase order issuance, invoice processing, and agreement/Statement of Work (SOW) management.
  • Established and monitored Service Level Agreements (SLAs), statutory, and legal compliances for products and services.
  • Responsible for the procurement of office supplies.

Assistant Manager

SAMSUNG INDIA ELECTRONICS PVT LTD
01.2017 - 10.2018
  • Managed Cafeteria Management, Housekeeping, Procurement, Vendor Negotiation, and Space Management for approximately 3 lakh sq. ft. of office space.
  • Liaised with finance, procurement, and facility leadership to manage core infrastructure.
  • Collaborated with the EHS team for food safety, cafeteria, and store audits, adhering to global standards.
  • Conducted monthly budgeting and forecasting for CAPEX and OPEX in annual reports.
  • Worked closely with the Transport team on route management, cost optimization, and vendor management.
  • Ensured timely contract renewals, designed SLAs with the legal team, and managed end-to-end vendor onboarding processes.
  • Drafted Management Information System (MIS) reports for monthly billing and invoicing of housekeeping, cafeteria, pantry, and other services.
  • Achieved an 'A' rating in Base Kitchen Audits as per Global Standards.

Intern

SAMSUNG INDIA ELECTRONICS PVT LTD
06.2016 - 12.2017
  • Worked in transport team, assisting transport manager in routing, bus route optimisation.
  • Tracking vehicle compliance deployed by vendor i.e. fitness, pollution, RC, driver license.
  • Following up with vendor partner in ensuring complaint vehicle.
  • Handling employee escalation related to transport.
  • Managing morning and evening transport operations.

Intern

Oberoi hotels and resorts
07.2015 - 12.2015
  • Worked in all 4 departments of Hotel during internship.
  • Successfully completed learning course in front office, F&B, HK and Kitchen.
  • Prepared final presentation after completing internship.

Education

FMP Certification -

IFMA (International Facility Management Association)

Post Graduate Diploma in Human Resource Management - undefined

Symbiosis
01.2019 - 12.2019

BHM - Hotel Management

DIHM (Delhi Institute of Hotel Management)
01.2016 - 12.2016

10+2 - undefined

RPVV
01.2012 - 12.2012

10th - undefined

Govt Co-ed School
01.2010 - 12.2010

Skills

  • Vendor Management
  • Food Services Management
  • Event Planning & Execution
  • Vendor Relationship Management & Negotiation
  • Cafeteria Management
  • Budget Management
  • Event Management
  • Cross-functional Coordination (Learning, IT)
  • Agreements & Contracts
  • Office Procurement
  • Project Management
  • Facility Management
  • Workplace Relationship Management
  • Communication Skills

Timeline

Deputy Manager - Administration

Zomato India Pvt Ltd
04.2025 - Current

Senior Analyst - Facility & Procurement

Rio Tinto India Pvt. Ltd
10.2022 - 04.2025

Post Graduate Diploma in Human Resource Management - undefined

Symbiosis
01.2019 - 12.2019

Office Services Administrator

MCKINSEY KNOWLEDGE CENTRE INDIA PVT LTD.
11.2018 - 10.2022

Assistant Manager

SAMSUNG INDIA ELECTRONICS PVT LTD
01.2017 - 10.2018

Intern

SAMSUNG INDIA ELECTRONICS PVT LTD
06.2016 - 12.2017

BHM - Hotel Management

DIHM (Delhi Institute of Hotel Management)
01.2016 - 12.2016

Intern

Oberoi hotels and resorts
07.2015 - 12.2015

10+2 - undefined

RPVV
01.2012 - 12.2012

10th - undefined

Govt Co-ed School
01.2010 - 12.2010

FMP Certification -

IFMA (International Facility Management Association)

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