Maharshi Tiwari
Kanpur
Summary
Senior system administrator with expertise in network troubleshooting and customer support. Recognized for high productivity and efficient task completion. Specializes in network security, cloud computing, and disaster recovery planning, ensuring reliable IT operations through effective problem-solving. Extensive experience in configuring systems and managing Microsoft 365 environments, driving efficiency and security.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. System Administrator
Entire IT Design Private Limited
08.2022 - Current
Acted as single point of ownership for IT helpdesk operations, providing advanced troubleshooting support.
Supported Windows and macOS environments, ensuring high uptime and rapid issue resolution.
- Managed installation, configuration, maintenance, and repair of laptops and IT assets.
- Owned complete IT asset lifecycle, maintaining accurate procurement, deployment, maintenance, and retrieval records.
- Coordinated with vendors for laptop repairs, replacements, and other IT service requirements.
- Led procurement of laptops and peripherals, negotiating pricing and service level agreements.
- Managed internet connectivity and Wi-Fi infrastructure while coordinating with ISPs for installation.
- Implemented foundational IT security controls including antivirus management and employee cyber hygiene awareness.
NFO
Trimax IT Infrastructure and Services Limited
07.2017 - 08.2022
- Organize, install, and support the organization's computer systems.
- Organize local area networks (LANs), network segments, and other data communication systems.
- Responsible for the configuration and reliable operation of computer systems.
- Responsible for resolving the network issues and troubleshooting the network.
- Hands-on experience in planning, installing, configuring, debugging and troubleshooting Network connectivity issues among premises. It includes managing and troubleshooting switching, routing and LANs.
- Hands-on experience coordinating and executing Network device installation and configuration.
- Experience of working within a team in a fast-paced and dynamic environment with limited supervision.
- Experience with working on physical networking equipment and Back-up strategy for devices/configuration.
- Experience in network hardware knowledge.
Administrator Networking
Wipro Limited
10.2016 - 06.2017
- Organize, install, and support the organization's computer systems.
- Organize local area networks (LANs), network segments, and other data communication systems.
- Responsible for the configuration and reliable operation of computer systems.
- Responsible for resolving the network issues and troubleshooting the network.
- Hands-on experience in planning, installing, configuring, debugging and troubleshooting Network connectivity issues among premises. It includes managing and troubleshooting switching, routing and LANs.
- Hands-on experience coordinating and executing Network device installation and configuration.
- Experience of working within a team in a fast-paced and dynamic environment with limited supervision.
- Experience with working on physical networking equipment and Back-up strategy for devices/configuration.
- Experience in network hardware knowledge.
Education
Master of Technology - Information Technology
Samrat Ashok Technological Institute
Vidisha12-2015
Bachelor of Engineering - Computer Science and Engineering
Bhopal Institute of Technology And Science
Bhopal06-2012
10+2 -
Board of High School And Intermediate Education Uttar Pradesh
Kanpur05-2007
High School -
Board of High School And Intermediate Education Uttar Pradesh
Kanpur05-2005
Skills
- Network troubleshooting
- Microsoft 365 administration
- Azure Active Directory
- Microsoft Defender management
- System configuration
- IT operations support
- User access management
- Windows administration
- Active Directory management
- ITIL framework
- Onboarding and offboarding
- Equipment management
- Remote access solutions
- Hardware and software installation
- IT asset management
- LAN and network administration
Extracurricular Activities
Attended the NATIONAL CAMP of NCC in VIDISHA. Runner Up in DEBUGGING competition, Participation in ROBOTICS competition and attended the National Conference on Recent Trends in Computer Engineering at college level. I participated in the Author workshop National Live Webex by Keith Lambert at Samrat Ashok Technological Institute, Vidisha.
Key Technical Specifications
Windows, Linux/Unix, install, configure, and operate a simple routed LAN, switched LAN network, design the IP addressing scheme, maintain routers and switches, static routing, and dynamic routing protocols like RIP, IGRP, and EIGRP, NAT (Network Address Translation), switching: VLANs, STP, RSTP, VTP, HSRP, VRRP (basic), other: OSI model, TCP/IP model, ACL, PAT, access list, network hardware: inside wiring, cables, wireless devices, and servers.
Skills And Certificates
- I understand Cisco Routers & Switches.
- I have comprehensive problem-solving abilities and am willing to learn team facilitator hard in a team facilitator.
- Proficient in monitoring and troubleshooting the network /Link in case of any breakdown.
- Hands-on experience in network integration and support.
Certification
Microsoft Certified: Security Administrator Associate (SC-300), 09/01/2025.
Timeline
Sr. System Administrator
Entire IT Design Private Limited
08.2022 - Current
NFO
Trimax IT Infrastructure and Services Limited
07.2017 - 08.2022
Administrator Networking
Wipro Limited
10.2016 - 06.2017
Master of Technology - Information Technology
Samrat Ashok Technological Institute
Bachelor of Engineering - Computer Science and Engineering
Bhopal Institute of Technology And Science
10+2 -
Board of High School And Intermediate Education Uttar Pradesh
High School -
Board of High School And Intermediate Education Uttar Pradesh