Results-driven professional with over a decade of experience in project management, contract administration, proposal coordination, and technical support across government, telecom, and IT sectors. Proven ability to manage end-to-end bidding processes, tender evaluation, vendor management, and document control. Hands-on with Salesforce SFDC, GeM, and bidding portals. Skilled in RFP analysis, feasibility studies, and MIS-driven strategic decision‑making, fostering stakeholder relationships and driving revenue through effective renewals.
Hi, I’m
Mahat Alex Thomas
Projects, Proposal & Bid Management Professional
New Delhi
Summary
Overview
12
years of professional experience
15
years of post-secondary education
2
Certificates
Work History
National Institute for Smart GovernmentNew Delhi
Manager - Contracts and Procurement
06.2024 - Current
Job overview
- Managed full contract lifecycle for government projects—drafting, negotiation, execution, renewals, and compliance—ensuring legal and organizational alignment.
- Oversaw vendor and supplier relationships, invoice processing value of more than 100 Cr., and tool/subscription renewals for operational efficiency and cost optimization.
- Led tender identification, market research, bid evaluation, and submission, coordinating cross‑functional teams for sound proposals.
- Streamlined document control—versioning, secure archiving, and audit readiness—using project management principles.
- Monitored KPIs/SLA performance, collaborating with legal, procurement, and finance for strategic, compliant execution.
AmpcusVirginia
Manager - Proposals
07.2023 - 06.2024
Job overview
- Managed 25+ full proposal lifecycle for U.S. federal and commercial opportunities (RFPs, RFIs, RFQs) in a year from pre-qualification and data gathering to writing, editing, and submission.
- Collaborated with finance, legal, technical, and marketing to develop content, secure documentation, and drive pursuit strategies.
- Drafted and edited proposal content using research and market insights, improving submission quality.
- Managed contract renewals and payment cycles, ensuring seamless invoicing and discrepancy resolution.
- Maintained a centralized bid repository and CRM records, leveraging SAM.gov, Ariba, Bidnet, and GSA.gov.
Broadcast Engineering Consultants India LimitedNoida
Assistant Project Manager - Bids and Projects
12.2021 - 07.2023
Job overview
- Led end-to-end execution of government projects—Early Warning Systems in Karnataka and Vehicle Tracking in Chhattisgarh—ensuring timely delivery and stakeholder satisfaction.
- Conducted site surveys at 91 locations, assessing RF feasibility and infrastructure for optimal equipment placement.
- Liaised with project teams, vendors, OEMs, and government stakeholders to align milestones.
- Managed project MIS, tracked metrics, and reported progress to leadership and clients.
- Oversaw bid management and contract documentation, including proposals, POs, and compliance.
Presto Info solutions Pvt. LtdNew Delhi
Senior Executive - Project and Sales Support
09.2018 - 04.2021
Job overview
- Managed commercial lifecycle for government telecom projects—tender analysis, bids, POs, invoicing, and collections.
- Led 9 coordinators across 8 states and 139 districts, ensuring execution, escalation, and timely billing.
- Analyzed RFPs and contracts, providing strategic inputs to senior proposal teams.
- Maintained MIS for data‑driven decisions, securing over INR 90 Cr in BSNL Rural Wi‑Fi collections.
- Cultivated relationships with BSNL, TCIL, and ITI, enabling high‑value DDoS protection and radio modem projects.
Broadcast Engineering Consultants India LimitedNoida
Project Engineer
12.2016 - 08.2018
Job overview
- Prepared scopes of work, payment schedules, and contracts for government tenders, ensuring procurement compliance.
- Conducted technical and financial contractor evaluations to support informed vendor selection.
- Supervised engineering activities across 4 states, ensuring quality, and project timelines.
- Led site surveys and feasibility assessments to identify infrastructure opportunities for government projects.
- Executed projects for clients including the Ministries of Information & Broadcasting, Defense, Food Corporation of India, and GRSE.
Plus 91 Security SolutionsNoida
Project Assistant
12.2015 - 12.2016
Job overview
- Prepared and reviewed technical bids and pre‑qualification documents, ensuring regulatory and client compliance.
- Conducted feasibility studies at 12 airports, estimating materials, labor, and timelines for planning.
- Coordinated proposal schedules, enabling timely submission of competitive bids.
- Managed project documentation, correspondence, and delivery tracking to streamline operations.
- Supported infrastructure initiatives with Eastern Railways and the Airport Authority of India, aiding readiness and execution planning.
Honeywell Security GroupGurgaon
Senior Product Support Consultant
11.2013 - 11.2015
Job overview
- Provided technical support to 300+ Honeywell-registered technicians monthly in Access Control and CCTV systems.
- Diagnosed and resolved complex system issues, enhancing field performance and customer satisfaction.
- Created real‑time test benches to simulate installations and assist with configuration challenges.
- Conducted pre‑release product testing, reported bugs, and collaborated with development teams for reliability improvements.
- Managed technician data and support cases in Salesforce SFDC, ensuring accurate tracking and reporting.
HCL TechnologiesNoida
Product Support Associate
06.2013 - 10.2013
Job overview
- Provided end-to-end technical support to AT&T U.S. customers, resolving router‑to‑server connectivity issues.
- Managed 25+ daily interactions, diagnosing and swiftly resolving service problems to ensure high customer satisfaction.
- Performed follow‑ups to validate solutions, enhance satisfaction, and facilitate contract renewals.
- Utilized test scripts and targeted questions to analyze issues, improving troubleshooting accuracy and efficiency.
- Identified customer needs and recommended service upgrades.
Education
GGR College of Engineering - Anna UniversityVellore, Tamil Nadu
Bachelor of Engineering from Electronics And Communication Engineering
09.2008 - 04.2012
University Overview
- GPA: 71%.
- Professional development completed in Electronics and Communications
- Academic project undertaken in Traffic Management using Vehicle Ad-Hoc Network
Blessings Matriculation Higher Secondary SchoolChennai, Tamil Nadu
Senior School Certificate
06.2005 - 05.2007
University Overview
- Graduated with a Score of 78%
- Coursework in Mathematics, Physics, Chemistry and Computer Science
- Member of Senior School Football team
D.A V Model Senior Secondary SchoolJeypore, Odisha
Primary And Secondary Schooling Certificate
06.1995 - 05.2005
University Overview
- Graduated with 62 %.
- Coursework in Mathematics, Science , Social Science and Literature
Skills
Contract Lifecycle Management
Certification
IBMS (Industrial Building Management System) Certified.
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Upper intermediate (B2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Sports
Travel
Timeline
Manager - Contracts and Procurement
National Institute for Smart Government
06.2024 - Current
Manager - Proposals
Ampcus
07.2023 - 06.2024
Assistant Project Manager - Bids and Projects
Broadcast Engineering Consultants India Limited
12.2021 - 07.2023
Senior Executive - Project and Sales Support
Presto Info solutions Pvt. Ltd
09.2018 - 04.2021
Project Engineer
Broadcast Engineering Consultants India Limited
12.2016 - 08.2018
IBMS (Industrial Building Management System) Certified.
05-2016
Project Assistant
Plus 91 Security Solutions
12.2015 - 12.2016
Senior Product Support Consultant
Honeywell Security Group
11.2013 - 11.2015
Product Support Associate
HCL Technologies
06.2013 - 10.2013
Basic Networking Certified.
10-2012
GGR College of Engineering - Anna University
Bachelor of Engineering from Electronics And Communication Engineering
09.2008 - 04.2012
Blessings Matriculation Higher Secondary School
Senior School Certificate
06.2005 - 05.2007
D.A V Model Senior Secondary School
Primary And Secondary Schooling Certificate
06.1995 - 05.2005
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