Mahavir Singh Rajput
Ahmedabad
Summary
Results-oriented Food and Beverage Manager specializing in operational efficiency and team leadership. Expertise in cost control and inventory management enhances customer satisfaction and profitability. Committed to food safety standards and exceptional service delivery. Skilled in menu design, staff training, and fostering relationships with employees and vendors to drive business growth.
Overview
13
13
years of professional experience
Work History
FOOD & BEVERAGE Manager
AAMBY VALLEY CITY
08.2023 - Current
- Managed meal plans and orders for VIP guests.
- Managed F&B store operations, ensuring excellent service and profitability.
- Trained and guided staff in their duties, enhancing team effectiveness.
- Recruitment of F&B staff, & ensuring the team performance.
- Assist in ordering, purchasing and stocking F&B products.
- Managing Procurement of stock and ensuring the availability all the time.
- Resolved customer complaints promptly to enhance satisfaction.
- Collected and analyzed guest feedback to improve service quality.
- Coordinate with audit and business team
- Ranked as a top hospitality destination in the country.
Sr. Captain
Five Petals Hotel & Banquet
06.2017 - 08.2021
- Managed and coordinated front-end and back-end teams.
- Delivered exceptional customer service to all guests, enhancing overall satisfaction.
- Managing Stock- Procurement of stock and ensuring the availability all the time.
- Processed guest orders promptly and accurately.
- Resolved customer complaints effectively and professionally.
- Gathered guest feedback to improve service quality.
- Coordinated inquiries regarding banquet services and arrangements, ensuring seamless execution.
- Compiled and organized managerial reports for review, aiding in informed decision-making.
Captain
Hydrabadi Hut
05.2015 - 05.2017
- Coordinated front and back end teams to ensure seamless operations.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction.
- Recorded guest orders accurately to ensure timely and correct service.
- Resolved customer complaints by actively listening and providing effective solutions.
- Collected guest feedback to identify areas for service improvement.
- Recruited and trained staff to enhance service quality and team performance.
Relationship Manager (RM)
Kotak securities
05.2013 - 04.2014
- Assisted customers in executing trading activities to meet their investment goals.
- Provided tailored stock trading tips to enhance customer trading strategies.
- Communicated with customers to identify and clarify requirements.
- Conducted follow-up communications with customers
- Processed sales for Trinity account
Education
DIPLOMA-HM -
IIME
West Bengal01-2017
MBA - Marketing
Gujarat University
Ahmedabad01-2013
B.COM -
GUJARAT UNIVERSITY
01-2010
H.S.C. -
G.H.S.E.B
01-2006
S.S.C. -
G.S.E.B
01-2004
Skills
- Food safety compliance
- Menu development
- Cost control
- Inventory management
- Operational efficiency
- Supplier relations
- Market analysis
- Team leadership
- Staff training
- Customer service
- Brand management
- Forward thinking
- Problem solving
- Communication skills
- Speaking skills
- Writing skills
- Interpersonal skills
Personal Information
- Date of Birth: 08/06/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Gujarati
- Hindi
- English
- Gujarati
Work Profile
- A competent professional with more than 10 years of experience in Revenue generation, Sales, Marketing, Team Management, Business Development, Accounting & Customer Service.
- Presently associated with AAMBY VALLEY CITY as FOOD & BEVERAGE Manager, one of the known Hospitality destinations in the country.
- Proven revenue generator in all market conditions.
- A keen analyst, highly skilled in market / sales forecasting, quick to identify & formulate strategies to exploit business opportunities.
- Demonstrated abilities in restructuring operations to revitalize business.
- An Out-of-the-Box thinker with a flair for charting out marketing strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms.
- Distinction of leading & managing operations that have contributed high growth rates on very long term.
- Outstanding relationship building, training & presentation skills. Intelligent, articulate & driven to succeed.
Declaration
I hereby declare that all the information furnished above is true to the best
of my knowledge.
Date:
Place:
Timeline
FOOD & BEVERAGE Manager
AAMBY VALLEY CITY
08.2023 - Current
Sr. Captain
Five Petals Hotel & Banquet
06.2017 - 08.2021
Captain
Hydrabadi Hut
05.2015 - 05.2017
Relationship Manager (RM)
Kotak securities
05.2013 - 04.2014
DIPLOMA-HM -
IIME
MBA - Marketing
Gujarat University
B.COM -
GUJARAT UNIVERSITY
H.S.C. -
G.H.S.E.B
S.S.C. -
G.S.E.B