Mahavishnu M

Infra. Technology Specialist (Remote management of backup, storage, monitoring infrastructure, Gilead Sciences Data Centers, Foster City, California) Jan 2017 - Present.

• Working as a Backup Team Lead, Level 3 Backup and Storage Administrator.
• Working on Veritas NetBackup 7.1, 7.3, 8.3, 9.3, 10, and 10.3 End-to-End Backup solution.
• Working on Rubrik Backup Solutions (RSC).
• Working on Veeam Backup & Replication 9.5 backup solution.
• Participated in the upgradation of all Veritas NetBackup versions from 8.3 to 10.3.0.1.
• Administration of 6.02 PB EMC Data Domain DD9800, DD9300, DD VE Version 4.0, DD6300, DD3300, and DD2500 NAS Storage Boxes.
• Administration of Veritas NetBackup OpsCenter 8.3 Reporting Tool and Veritas NetBackup IT Analytics.
• Administration of the Quantum Tape Library Scaler i600.
• Administration of NetApp 7-Mode and NetApp Data ONTAP 8.2.1 and 8.2.2 Cluster-Mode boxes.
• Remote management of backup, storage, monitoring infrastructure, and Gilead Sciences data centers.

Associate (Remote management of backup, storage, monitoring infrastructure, Cengage Learning Data Centers, Mason, OH) Feb '16 - Jan '17.

• Worked as a Level 2 Backup and Storage Administrator.
• Worked on EMC Avamar 7.0 end-to-end backup solution.
• I worked on Symantec NetBackup 7.1 to 7.7.3 backup solution.
• Participated in the upgrade of Symantec NetBackup 7.1 to 7.7.3.
• Participated in the upgrade of EMC Avamar from 7.0 to 7.1.2.
• Administration of EMC Vplex, VMAX, VNX, Isilon, Clariion, and Pure Storage Box's.
• Administration of 160 TB EMC Data Domain DD4500 and DD2500 NAS storage boxes.
• Administration of EMC Data Production Advisor 6.2 Reporting Tool.

IT Analyst (Remote management of backup, storage, monitoring infrastructure, Ascena Data Centers, New Albany, OH).

• Worked as a Level 2 Backup and Storage Administrator.
• I worked on the Simpana CommVault 9.0 backup solution.
• Worked on EMC Avamar 7.0 end-to-end backup solution.
• Participated in the migration of VM and file system backup from IBM TSM backup to EMC Avamar backup tool.
• Participated in the migration of SQL database backup from the CommVault backup tool to the EMC Avamar backup tool.
• Upgraded firmware on EMC Avamar from 7.0 to 7.1.2.
• Administration of 240 TB EMC Data Domain DD2500 and DD9500 NAS storage boxes.

Technical Executive (Remote management of backup, storage, VMware, and monitoring infrastructure, CHNCT Data Center, Wallingford, CT)

• Worked as a Level 2 backup and VMware administrator.
• Worked on EMC Avamar 7.0 end-to-end backup solution.
• Participated in the migration of the VM and file system backup from Symantec Exec 2010 R2 to EMC Avamar backup tool.
• Participated in the migration of the SQL database backup from the LiteSpeed backup tool to the EMC Avamar backup tool.
• Worked on D2D and D2T backups from Symantec Exec 2010 R2, R3, 2012, and Quantum vmPro 3.0.1 backup tools.
• Upgraded the firmware on EMC Avamar from 6.1 to 7.0.
• Upgraded the firmware on the Quantum vmPro appliance from 2.3.2 to 3.0.1.
• Administration of 80 TB Quantum DXi 6702 NAS box in the DC and DR sites.
• Administration of the Quantum Tape Library Scaler i500.
• Managing VMware vSphere 4.0 and vSphere 5.0 environment.
• Participated in the migration of VMs from vSphere 4.0 to vSphere 5.0.
• Participated in the migration of VMs from HP 3PAR to EMC VNX storage.
• Sending daily, weekly, and monthly backup and restoration status reports to higher management.
• Server and storage inventory maintenance.
• Preparing the DASHBOARD report for the client meeting every month.
• L1 administration of the Citrix farm 4.5.

Desktop Support Engineer (Remote IT Infrastructure and Application Management)

• Worked as a Desktop Support Engineer (L1) for HP through OSS Technologies Pvt Ltd, Bangalore, from January 2010 to January 2012.

Clients:

• Worked in Telcon Construction and Equipment Pvt Ltd, Bangalore, from January 2010 to September 2010.
• Worked in Britannia India Ltd, Bangalore, from September 2010 to January 2012.

Roles and Responsibilities:

• Installation, Configuration, and Maintenance of Lotus Notes.
• Creation, deletion, and maintenance of users, groups, and Active Directory.
• Taking care of file servers.
• Taking care of backup and restore using the Symantec Backup and Restore tool.
• Configure and troubleshoot NAP settings in client systems.
• Updating and managing the Symantec Antivirus, and Windows updates in all the client systems.
• Configuration and management of client operating systems, printers.
• Having good troubleshooting skills in a common operating environment.
• Handling tickets for internal and external users of Britannia through OVSD (HP OpenView).
• Providing remote and telephonic support for the users through remote desktop tools like VNC, TeamViewer, etc.
• Maintenance of LAN components, like hubs, switches, access points, and NICs.
• Assembling and troubleshooting of desktops and laptops.
• Installing and configuring new hardware devices.
• Giving VC assistance and maintaining the equipment.