To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Collection/Recovery Executive
Stefto/IMS
Gurgaon
11.2022 - 05.2025
Organized and facilitated regular meetings with senior management teams.
Coordinated cross-functional teams to deliver high quality results within tight timelines.
Created and maintained relationships with key stakeholders.
Followed up with customers after initial contact was made to ensure satisfaction levels were met or exceeded expectations.
Collection Executive
The Due Factory
Gurgaon
05.2022 - 10.2022
Negotiated payment arrangements with customers in order to settle past due accounts.
Initiated legal action against customers who failed to honor their commitments or refused payment negotiations.
Content Moderator
Khannba Enterprises
Gurgaon
11.2021 - 04.2022
Provided feedback to content creators on best practices for creating engaging content.
Conducted regular audits of existing system tools used by moderators in order to identify any potential areas for improvement.