Summary
Overview
Work History
Education
Skills
Languages
Affiliations
IT Skills
References
Timeline
Generic
Mahebub Patel

Mahebub Patel

PUNE

Summary

Store manager with 7.8 year of experience implementing strategic initiatives to improve operation efficiency and productivity. skilled in developing and executing training programs to enhance to team member’s skills and knowledge proven ability to manage budget and lead cross function team to achieve performance target and exceed customer expectation. Implement quality control processes to ensure compliance with industry regulation and standards.

Overview

1010
1010
years of professional experience

Work History

Store Manager

KSB PUMP LTD
PUNE
05.2023 - Current
  • Conducted daily store operations, including opening and closing procedures.
  • Monitored inventory levels and placed orders to restock shelves.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Implemented efficient systems for tracking stock movement.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Assistant Store Manager

UGC Supply Chain Solutions Pvt Ltd
PUNE
12.2018 - 09.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Dispatch Executive

TATA TOYO REDIATOR LTD
PUNE
03.1015 - 11.2018
  • Reporting to Senior G.M SCM Responsible for all types of Production and dispatch transportation Loading, and invoicing) & Customer line which is need daily requirement, co-ordinate with internal dept
  • For customer satisfaction ex
  • PPC, Manufacturing, Purchase & marketing, Achieve Plan V/s Actual Sales Target, Responsible to insure 100% requirement of customers in term of JIT, Co-ordination with marketing and planning Dept
  • For dispatch of finished products, Maintaining Inventory of finished goods, Insure the correct documentation which is requiring for time of dispatch in Maharashtra as well as out of state, Insure the zero transit damages, taking care for proper standard packing and loading, Insure truck utilization to the fullest capacity to control on transportation cost, Responsible for inventory control in FG store as per decided norms by top management, Responsible for wrong dispatch & Shortage – Excess material, Co-ordinate with internal departments I.e
  • PPC, Marketing, Quality, for customer requirement, Responsible arranging the monthly meeting with sales department for review management sale target, Directly co-ordinate with customer for daily requirement i.e
  • M&M, TML CVBU, PCBU.GMI, JD, Responsible for release the delivery order as per customer requirement, Responsible for arranging the packing material I.e
  • Boxes, Pallet’s, Trolleys for production, Responsible for arranging vehicle as per location wise dispatch i.e.TML Lkn, Jsr, Sanand, Pantanagar, Vecv, Man force, Force motors, Sending dispatch status to OEM customers, Singing authority for Excise invoice, Responsible for passing the Transporters bill, We handled min 25 transporters for dispatch in all over in India, Handled 4 shift supervisors, 12 operators, 24 Casuals for dispatch & logistics.

Education

MBA - Operations Management

Rajeev Gandhi College of Management Studies
Pune
02-2023

BBA - Bachelor of Business Administration

Dayanand College of Commerce Latur
Latur
01-2015

Skills

  • Team Leadership
  • Outstanding communication skills
  • Budgeting and cost control
  • Staff Supervision
  • Team motivation
  • Relationship building and management
  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Recruitment and hiring
  • Inventory Control
  • Root Cause Analysis
  • Process Improvements

Languages

Hindi
First Language
English
Proficient (C2)
C2

Affiliations

  • Minimize the Customer complaints with all

IT Skills

· Microsoft word (excellent)

· Microsoft excel (excellent)

· Microsoft power point (excellent)

· SAP

References

References available upon request.

Timeline

Store Manager

KSB PUMP LTD
05.2023 - Current

Assistant Store Manager

UGC Supply Chain Solutions Pvt Ltd
12.2018 - 09.2023

MBA - Operations Management

Rajeev Gandhi College of Management Studies

BBA - Bachelor of Business Administration

Dayanand College of Commerce Latur

Dispatch Executive

TATA TOYO REDIATOR LTD
03.1015 - 11.2018

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Mahebub Patel