Mahek Ali
sukma
Summary
Results-driven shop owner with proven marketing expertise and sales proficiency. Enhanced customer loyalty through effective complaint resolution and tailored product recommendations. Committed to leveraging skills to drive business growth and improve customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shop Owner
ASGAR kerana store
Sukma
03.2019 - Current
Built and maintained strong relationships with local customers through personalized product recommendations.
- Managed daily sales operations, implementing targeted marketing tactics to increase foot traffic and drive revenue.
- Efficiently handled daily cash flow and manual billing, maintaining accurate financial records.
- Coordinated with suppliers to optimize stock levels, ensuring timely availability of high-demand products.
- Resolved customer complaints, fostering greater customer satisfaction and loyalty.
- Monitored local market trends and competitor pricing to maintain competitive edge in Gollaguda.
Education
DCA Course - Computer Applications Development
Stp Computer Education
New Delhi09-2025
Bachelor in Commerce - Commerce
Saheed Mahendra Karma Vishvavidhyalaya
Sukma Chattishgarh08-2025
High School Diploma -
I.M.S.T ENG. MED. HR. SECONDRY SCHOOL
Sukma 03-2021
Skills
- Inventory management
- Sales proficiency
- Product bundling
- Customer service
- Customer loyalty initiatives
- Social media marketing
- Data analysis
- Relationship management
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Shop Owner
ASGAR kerana store
03.2019 - Current
DCA Course - Computer Applications Development
Stp Computer Education
Bachelor in Commerce - Commerce
Saheed Mahendra Karma Vishvavidhyalaya
High School Diploma -
I.M.S.T ENG. MED. HR. SECONDRY SCHOOL