MAHEK CHHEDA
Ghatkopar (W)
Summary
Dynamic professional with over a decade of experience in e-commerce and finance KPO, specializing in driving team success and operational excellence. Proven expertise as a Senior Category Manager in e-commerce, with strong skills in listing management, analytics, and strategic planning. Holds a PGDM in e-commerce from Welingkar Institute of Management and a certificate in digital marketing from MCTA Institute, Navi Mumbai. Committed to leveraging analytical insights and strategic initiatives to enhance business performance and customer engagement.
Overview
13
13
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Assistant Manager
Value Retail LLP
03.2025 - Current
- Collaborated cross-functionally with marketing and sales departments to align catalog offerings with promotional campaigns, driving revenue growth.
- Ensured compliance with legal regulations regarding product listings and information accuracy within the catalog contents.
- Improved catalog organization by implementing a new categorization system, streamlining product searches.
- Implemented streamlined processes for adding new products to the catalog, increasing efficiency and reducing errors.
- Lead a team of catalog specialists to ensure accurate and timely product updates, enhancing the overall customer experience.
- Optimized inventory management through regular audits and data analysis, reducing stock discrepancies.
- Identified underperforming categories within the catalog, recommending strategic changes that resulted in improved sales performance.
- Work on WMS platforms, such as Vinculum, for managing inventory under one roof.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked on multiple marketplaces, including quick commerce such as Amazon, Flipkart, Blinkit, Big Basket, Dmart, etc.
- Cross-trained existing employees to maximize team agility and performance.
- Managed the internal website for listing, banner updates, order analysis, etc.
- For Amazon, manage the brand page, and create A+ Content with the help of the design team to create a premium page for better customer understanding.
Group Leader
Lumina Datamatics Ltd.
04.2023 - 02.2025
- Lead multiple projects, including BrandX for Walmart, ensuring seamless execution, and exceptional results.
- Analyzed product data, driving improvements in visibility and sales through activities like Attribution, Taxonomy Review, and Shelf Audit.
- Managed project trackers and ensured timely project completion by tracking daily productivity.
- Actively involved in quality control processes, fostering a culture of continuous improvement, and excellence.
- Implemented corrective actions promptly, ensuring smooth project flow, and optimal outcomes.
- Improved processes, ensuring consistency, and efficiency across all production activities.
- Successfully migrated catalogs from BigCommerce to Shopify, enhancing functionality and user experience.
- Lead a team of seven, providing guidance and mentorship to achieve high-quality results.
- Conducted thorough quality checks on catalogs before uploading, ensuring accuracy and consistency.
- Coordinated with vendors to ensure comprehensive, up-to-date product listings.
- Specialized in fashion, home and kitchen, and footwear categories, optimizing product listings, and driving sales.
Sr. Ecommerce Catalog Executive
Duarz HR Services - Servify
04.2021 - 04.2023
- Conducted thorough sanity checks (QC) of catalog sheets before uploading them on the app, ensuring data accuracy, completeness, and consistency.
Listing Executive
Picado Home Decor Pvt. Ltd.
12.2020 - 03.2021
- Managed the listing and cataloging of Home and Kitchen categories for the website and US marketplaces such as Amazon, Sears, Wayfair, Houzz, and Overstock, ensuring optimal product visibility and sales.
- Conducted daily pricing updates, and managed inventory to ensure accurate stock levels and competitive pricing for listings.
- Oversaw daily inventory and order updates, ensuring smooth operations and timely fulfillment.
- Analyzed product performance, including best sellers, customer feedback, to optimize listings, and improve sales.
- Created and listed products on Google Shopping, expanding reach, and driving traffic to the website.
- Launched advertising campaigns to increase sales, utilizing various channels to promote products effectively.
Cataloging Executive
Sun Ark Services Pvt Ltd.
11.2019 - 12.2020
- Managed listing, cataloging, and inventory on various marketplaces.
- Conducted daily pricing updates for optimized listings.
- Updated inventory daily, and ensured smooth operations.
- Created catalogs for a wide range of products.
- Uploaded products in bulk on marketplaces like Souq (Saudi), which converts to Amazon (Saudi).
- Edited images and conducted quality checks for catalogs.
- Oversaw Amazon seller panel, including order and inventory management.
- Conducted curated product and market analysis, managed feedback, and more.
Senior Cataloging Executive
Future Retail Limited (Future Group)
02.2018 - 07.2019
- Managed projects for FBB and Brand Factory in the Content Management Department.
- Created and uploaded products in bulk on platforms like BOB and OPS.
- Ensured website quality through live quality control (QC).
- Managed price updates, promotions, and CMS page for Brand Factory.
- Extracted data from SAP for analysis and use.
- Assisted in selecting models and techniques for photo shoots.
- Kept updated on fashion trends.
Senior Cataloguing Executive
Indent Online Supplies Pvt Ltd.
11.2015 - 02.2018
- Lead a team of 10 people comprising the Cataloguing and Design Teams.
- Uploaded products, pricing, and images on Magento.
- Coordinated with the technical department for any technical queries.
- Collaborated with the purchase team to onboard new brands.
- I headed interviews for potential hires.
Web Management Executive
Ibhejo Ecommerce Pvt. Ltd.
09.2014 - 10.2015
- Responsible for Watches, Health and Nutrition, and Computer categories.
- Created and uploaded products in bulk on the X'Cart platform.
- Ensured website quality through live quality control (QC).
- Utilized Visual Web Ripper software to extract product information.
- Updated prices and inventories for categories.
Project Executive
Datamatics Global Service Pvt. Ltd.
04.2013 - 08.2014
- Managed ARM, an online research database providing authoritative guidance for accountants and auditors.
- Working as a publishing specialist who is responsible for updating and maintaining.
- Responsible for updating and maintaining the ARM database.
Education
Bachelor of Commerce - Financial Market
University of Mumbai
01.2012
PGDM - Ecommerce
Welingkar Institute of Management
01.2016
Master of Commerce - Banking and Finance
University of Mumbai
01.2014
Skills
Management Skills
Digital Marketing
Leadership
Business analysis
Team leadership
Operations management
Employee performance evaluations
Cost reduction
Task delegation
Team motivation
Recruiting and interviewing
Team building
Team collaboration
Performance reviewing
Multitasking and organization
References
- Bikas, Das, Consultant Manager, bikasdas08@gmail.com, +91 8652124009, Virtusa Consulting Pvt. Ltd
- Ketan, Advade, Procurement Analyst, advade.ketan@gmail.com, +91 7276202457, Eaton
Certification
June 2023 - Best Employee of The Month - Lumina Datamatics.
COURSES
- 2008 - Computer Technology (CCCT) - Raj Computer Institute
- 2019 - Digital Marketing - MCTA Institute (Affiliate with Google)
Timeline
Assistant Manager
Value Retail LLP
03.2025 - Current
Group Leader
Lumina Datamatics Ltd.
04.2023 - 02.2025
Sr. Ecommerce Catalog Executive
Duarz HR Services - Servify
04.2021 - 04.2023
Listing Executive
Picado Home Decor Pvt. Ltd.
12.2020 - 03.2021
Cataloging Executive
Sun Ark Services Pvt Ltd.
11.2019 - 12.2020
Senior Cataloging Executive
Future Retail Limited (Future Group)
02.2018 - 07.2019
Senior Cataloguing Executive
Indent Online Supplies Pvt Ltd.
11.2015 - 02.2018
Web Management Executive
Ibhejo Ecommerce Pvt. Ltd.
09.2014 - 10.2015
Project Executive
Datamatics Global Service Pvt. Ltd.
04.2013 - 08.2014
PGDM - Ecommerce
Welingkar Institute of Management
Master of Commerce - Banking and Finance
University of Mumbai
Bachelor of Commerce - Financial Market
University of Mumbai