Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mahek Sahu

Mahek Sahu

Uttar pradesh

Summary

Seasoned Banking Customer Service Representative with background in providing high-quality customer service, handling complex transactions and resolving banking issues. Possess strong interpersonal skills, adept at building trust with clients to enhance customer satisfaction rates. Have contributed significantly in previous roles by streamlining processes for improved efficiency. Demonstrates proficiency in using various banking software platforms effectively.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

2023
2023
years of post-secondary education

Work History

Banking Customer Service Representative

No
Uttar Pradesh
01.2026 - Current
  • Assisted customers with account inquiries and transactions in a friendly manner.
  • Explained banking products and services to enhance customer understanding.
  • Processed deposits, withdrawals, and loan applications efficiently and accurately.

Education

Bachelor of Computer Applications - Computer Applications Development

Dr Virendra Surorp
Uttar Pradesh
01.2026 - 01.2026

Intermediate - 12th

Sarswati Vidhya Mandir
02.2022 - 05.2023

Sarswati Vidhya Mandir
Uttar Pradesh , India

Dr Virendra Surorp
Uttar Pradesh , India

Skills

  • Html basically
  • Ms power points
  • Ms Excel
  • Programing language
  • C
  • C
  • Python
  • Java
  • MySQL
  • Customer service
  • Data analysis
  • Problem solving
  • Project management
  • Communication skills

Languages

English
Beginner (A1)
A1

Timeline

Banking Customer Service Representative

No
01.2026 - Current

Bachelor of Computer Applications - Computer Applications Development

Dr Virendra Surorp
01.2026 - 01.2026

Intermediate - 12th

Sarswati Vidhya Mandir
02.2022 - 05.2023

Sarswati Vidhya Mandir

Dr Virendra Surorp
Mahek Sahu