Mahendar Reddy
Mission Critical Engineer
Bengaluru
Summary
To focuses on delivering desired outcomes and experiences for our customers globally through premium advisory, support, and services. The delivery of quality services serve as a catalyst for the software adoption that allows our customers to accelerate their digital transformation journeys in becoming Intelligent Enterprises -a journey that is powered by SAP S/4HANA and SAP Cloud Solutions.
Overview
10
10
years of professional experience
1
1
Language
Work History
SAP CoE/Mission Critical Engineer
SAP Labs India Pvt. Ltd
09.2021 - Current
- Worked as a HANA and Basis Performance Engineer on key deliverables for global customers during their Go Live, Month-End Closure, and other critical services of high importance.
- Performed services such as GO Live Analysis, GO Live verification, TPO, and EWA Report Analysis for global SAP clients/customers.
- Worked as a HANA De-Escalation Architect for handling critical customer escalated cases and providing technical assistance via ticket.
- Deliver training and knowledge transfer for the team.
- Performed many Volume Test Optimizations (VTOs) for many global clients/customers as a service.
- I have delivered the Sys Admin Workshop for many customers and clients.
- Good at analyzing RTE dumps, FSID, IO issues, and network connectivity issues.
- Work as EMEA DEA from MCC to support customers in critical, escalated scenarios.
- Knowledge of databases and performance optimization topics, like long runners and high memory-related queries/tasks.
- Work on RCAs for critical, escalated customers on a demand basis for critical customers.
- Work as an Expert on Demand (EoD) service for MaxAttention customers.
- Work on EXPLAIN PLAN and Planviz for analyzing SQL performance. Evaluating the HINTS and checking if the query is optimized enough or not.
- Installation, upgrade, and maintenance of HANA databases, and accountable for landscape management, availability, and performance of all HANA systems.
- ST22 dump analysis, system performance checks using relevant tools like ST05 and ST12.
- I have analyzed and recommended solutions to many customers regarding high CPU and memory-related issues.
- Strong working knowledge of workload statistics, such as ST03, ST02, STAD, STATS, ST12 traces, /SDF/MON, and HANA workload of services.
- I have trained and provided KT sessions to colleagues and customers on the NSE topic.
- Delivered critical Prmeium service to Max Attention customer buring US Visit on L1B visa for 3 months.
- Performed HANA sizing (brownfield) to evaluate the current resource and its usability for the next 3–5 years, based on organic and year-over-year growth.
- I have worked on HANA call stack analysis, thread details, and lock analysis.
- Have a good knowledge of analyzing SQL tuning.
- I have supported multiple High Availability and DR-related scenarios through cases and escalations.
- I have worked on a few Hana cloud systems.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
Senior SAP Consultant
Robert Bosch Engineering and Business Solutions
08.2020 - 09.2021
- Worked on BODS upgrade and administration-related tasks.
- Handled DSMC portal slowness-related issues, DS job failure analysis, and data source creation.
- Worked on PoC, such as Data Aging and SDI replication scenarios.
IT Analyst
Tata Consultancy Services Pvt Ltd
12.2015 - 08.2020
- Worked as HANA Administartor performing DB installation, Upgrades, Hardware Migration, Backup and restore strategies, User authorization related issues, Table partition and redistribution activity.
- Have performed PoC on SDA to successfactor Tenant migration.
- Handled a team of 12 members during my shift and supporting them in critical issues.
- Performed RCA's for HANA related issues and coument them.
- Train freshers and junior in HANA technology.
- Worked as Basis Admin in DLM team and performed client copies. application start/stop and basis system perf issues.
Education
KLE Dr. M S Sheshagiri College Of Eng and Technology
01.2015
Bellary Independent PU College
01.2011
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Vasavadatta Vidya Vihar Sedam
01.2009
Skills
Operating System: SUSE Linux Enterprise Server 11 (x86_64) /12, Windows 2012 R2/2016
Accomplishments
- Received appreciation for CS&D SVP for providing resolution to a top US Critical Customer for longstanding performance issue.
- I fixed a long running issue in DLM project which was running from 3 months in translation system.
- Got appreciation for TQM for supporting few US customers Go Live.
Timeline
SAP CoE/Mission Critical Engineer
SAP Labs India Pvt. Ltd
09.2021 - Current
Senior SAP Consultant
Robert Bosch Engineering and Business Solutions
08.2020 - 09.2021
IT Analyst
Tata Consultancy Services Pvt Ltd
12.2015 - 08.2020
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Vasavadatta Vidya Vihar Sedam
KLE Dr. M S Sheshagiri College Of Eng and Technology
Bellary Independent PU College
Languages
English, Kannada, Telugu & Hindi
PERSONAL PROFILE
- Father Name: Sanjeev Reddy
- Date of Birth: 18-04-1993
- Gender: Male
- E – Mail: mahireddy131@gmail.com
Declaration
I Mahendar Reddy, hereby declare that the above-mentioned information is correct and sincerely to the best of my knowledge. If given a chance to work in an Esteemed Organization like yours, I promise that, I would prove to be the best through hard work and commitment. Place: Bengaluru Mahendar Reddy
PERSONAL PROFILE
- Father Name: Sanjeev Reddy
- Date of Birth: 18-04-1993
- Gender: Male
- E – Mail: mahireddy131@gmail.com