Mahendar Reddy M
Vice President
Bangalore
Summary
Innovative creative technologist with 18+ years of experience delivering cutting-edge solutions. Passionate about delivering exceptional solutions that exceed customer expectations. Proven track record in B2C, B2B, and SaaS product development, successfully scaling products from concept to market. Skilled in building and inspiring high-performing teams to drive transformative growth. Expertise: People Leadership, Organization Set up, Deep technologist, Problem Solving, Decision Making, Strategic Thinking, Financial domain expertise in lending, mobility, payments, BFSI, e-commerce, digital health and RegTech.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Vice President Engineering
mPokket
08.2022 - 06.2024
- Company Overview: Led a FinTech start-up specialising in micro-lending technology
- Lead the all business verticals across the company (Lending and Non-Lending)
- Achieved significant business growth with the launch of new products:
- Successfully launched EMI product within 45 days, contributing to a 4X revenue growth
- Maintained profitability targets while achieving the loan disbursement target of 12,000 crores ($1.5 billion) for FY 23-24
- Architected and successfully launched Autopay functionality within 30 days, resulting in a 10% increase in collections and substantial operational cost reductions
- Led cross-functional teams to ensure timely product development, compliance, and marketing strategies
- Hired and Managed an engineering team up to 100 developers, testers, devops, SecOps
- Implemented effective project management methodologies to meet aggressive timelines and business goals
- Scaled systems to support 10X volumes; brought systems stability, introduced the right level of process and controls
- Recruited, mentored, and led a high-performing development team, fostering a collaborative and innovative work environment
- Conducted regular training sessions and knowledge-sharing workshops to upskill team members and promote best practices
- Led a FinTech start-up specialising in micro-lending technology
VP Engineering, Platform Architect
MediBuddy
03.2020 - 04.2022
- Company Overview: Led a HealthTech start-up focused on developing an end-to-end digital healthcare platform
- Streamlined the vendor payments and receivables process, reducing processing time by 70% and improving cash flow management
- Enhanced and developed a client onboarding platform for over 2,000+ clients
- Designed and developed a configurable health benefits rule engine system capable of managing over 1000+ complex rules
- Optimised MS SQL to achieve significant infrastructure cost savings of approximately $1.5K per month
- Achieved a reduction in database infrastructure costs totaling $15K by migrating from MS SQL to PostgreSQL
- Led a HealthTech start-up focused on developing an end-to-end digital healthcare platform
Head of Engineering
MediBuddy
10.2016 - 02.2020
- Company Overview: Led a HealthTech start-up focused on developing an end-to-end digital healthcare platform
- Led the development and product team in building robust, scalable, and high-performance technology solutions for India's First OPD platform
- Worked closely with stakeholders to gather requirements and translate them into technical specifications
- Developed a comprehensive platform offering 8+ healthcare services with integrated workflows
- Designed and implemented both B2B and B2C flows to cater to different market needs
- Integrated Single Sign-On (SSO) with over 50 clients, ensuring seamless and secure access
- Achieved a 100% code-free, configurable platform, allowing for easy customization and scalability
- Launched native mobile apps and desktop applications, providing users with accessible and convenient healthcare solutions (around 15M customers and 6M downloads)
- Led the recruitment and scaling of teams (around 50+), overseeing the development of core components
- Led a HealthTech start-up focused on developing an end-to-end digital healthcare platform
Vice President Engineering
Medi Assist
10.2013 - 10.2016
- Company Overview: Led a HealthTech organisation specialising in health benefits administration services
- Directed the comprehensive development and successful implementation of all consumer-facing products specifically tailored for B2B customers, overseeing the onboarding of over 6K+ corporate clients
- Designed and mentored the development of a Member Benefits Platform, providing guidance and support throughout the project to ensure its successful implementation
- Designed features for members to review coverage details, download documents like benefit schedules and member guides
- Implemented functionalities such as provider finder and online claim submission processes
- Ensured the platform's security and compliance with industry standards and regulations
- Scaled the platform to be accessible by over 20 million customers, optimising performance and user experience
- Guided and led the development of native mobile applications (iOS, Android), offering strategic direction and technical oversight to ensure top-tier delivery
- Expertise includes UI/UX design, performance optimization, and adherence to rigorous security standards
- Led a HealthTech organisation specialising in health benefits administration services
Engineering Lead, Founding Member
redBus
08.2006 - 09.2013
- Company Overview: Worked at a TravelTech start-up focused on an online bus ticketing platform
- Served as the lead and principal developer for all consumer-facing products, overseeing the entire development lifecycle and ensuring the delivery of high-quality, user-centric solutions
- Lead and built
- Web and Mobile Apps (Android, iOS, and Windows): Led the design, development, and deployment of web and mobile applications across multiple platforms
- 20+ Payment Gateway Integrations: Implemented and integrated over 20 payment gateways into the applications, ensuring seamless transactions for users
- Custom Gateway Switching Algorithm: Developed and implemented a custom gateway switching algorithm to optimise payment processing based on various factors such as transaction volume and cost
- Consumer Rating Algorithm: Designed and deployed a consumer rating algorithm to enhance user experience and feedback mechanisms
- SEO: Implemented SEO strategies and best practices to improve the visibility and ranking of web applications in search engines
- Worked at a TravelTech start-up focused on an online bus ticketing platform
Freelance Engineer
05.2004 - 07.2006
- Worked on designing, building, and maintaining websites for clients across various industries
Education
M.Sc - Computer Science
Osmania University
01.2000 - 01.2002
Technology, Leadership, Sales, Product Management, Product Marketing
Skills
HTML & CSS
JavaScript & jQuery
ASPNET & C#NET
Java
Spring Boot
Python
PHP
MS SQL
MySQL
PostgreSQL
CockroachDB
Angular
React
MemCache
Redis
Android & iOS
Cloud platform and services
Azure
AWS
CI/CD
Automated testing & release
Docker
Kubernetes
Team leadership
Strategic planning
Coaching and mentoring
Decision-making
Accomplishments
- Designed and launched innovative financial products, including EMI, Flexi loans, Auto pay, and advanced underwriting algorithms - mPokket
- Architected and implemented a scalable, configurable Document Management System, optimized for large-scale document generation - mPokket
- Redesigned and optimized the collection module system to support operations for 12K+ backend agents, enhancing efficiency, scalability, and performance - mPokket
- Led the migration of legacy PHP applications to a modern Java-based architecture, achieving substantial improvements in system performance and scalability - mPokket
- Architected and launched the AI-powered Non-Lending Business (NLB) vertical from the ground up, driving innovation and new revenue opportunities - mPokket
- Strategically led the migration of organizational infrastructure from DigitalOcean to AWS, achieving significant gains in performance, scalability, and cost efficiency - mPokket
- Successfully migrated multiple databases from CockroachDB to PostgreSQL, leveraging tools such as Omni Loader and Full Converter to ensure data integrity and minimize downtime - mPokket
- Upgraded the payment reconciliation system to streamline financial workflows, enabling faster and more reliable transaction processing - mPokket
- Pioneered the development and launch of India's first OPD cashless payment platform, managing the entire project lifecycle from concept to market - MediBuddy
- Enhanced complex customer login flows with customization and personalization - MediBuddy
- Streamlined vendor payments and receivables by implementing a robust reconciliation process, improving efficiency and accuracy - MediBuddy
- Strategically planned and executed a seamless migration of applications from on-premises to the cloud, improving cost-efficiency and agility - MediBuddy
- Strategically planned and executed a complex migration of multiple databases from MSSQL to PostgreSQL, ensuring minimal downtime and data integrity - MediBuddy
- Successfully led the development and launch of multiple innovative healthcare products - Medi Assist.
- Developed and led the creation of a customizable, secure member benefits platform, enabling seamless access and management of healthcare benefits - Medi Assist
- Led and mentored the development of native mobile applications from inception - Medi Assist
- Served as the lead developer and principal engineer for all consumer-facing products from inception - redBus
Timeline
Vice President Engineering
mPokket
08.2022 - 06.2024
VP Engineering, Platform Architect
MediBuddy
03.2020 - 04.2022
Head of Engineering
MediBuddy
10.2016 - 02.2020
Vice President Engineering
Medi Assist
10.2013 - 10.2016
Engineering Lead, Founding Member
redBus
08.2006 - 09.2013
Freelance Engineer
05.2004 - 07.2006
M.Sc - Computer Science
Osmania University
01.2000 - 01.2002