Mahender Kandula
Hyderabad
Summary
Accomplished professional with over 13 years in Mutual Funds, Compliance, and Risk Management. Managed service delivery operations as acting Team Lead, optimizing resource utilization and facilitating collaboration with business partners. Proficient in MS Excel and equipped with strong communication, organizational, and time-management skills. Demonstrated ability to adapt, multitask, and solve problems effectively while consistently meeting deadlines.
Overview
13
13
years of professional experience
Work History
Lead Associate - Financial services
FIS Global
Hyderabad
02.2022 - Current
- Process daily trades, transfers, exchanges, redemptions, and perform accurate reconciliation of book vs. bank transactions.
- Monitor money movement across Balance Pools, Clearing, and Operational Accounts to ensure financial accuracy and compliance.
- Execute high-quality reviews on multi-billion-dollar transactions, ensuring accuracy and adherence to internal standards.
- Manage complete account maintenance, including bank updates, AIP/SWP setup, address changes, beneficiary additions, and legal name changes.
- Review legal documents and court orders to process asset transfers or liquidations for deceased shareholders.
- Validate Power of Attorney documentation to confirm legal authority for account management.
- Conduct AML checks for high-value and high-frequency transactions; identify suspicious patterns and escalate as required.
- Perform KYC and risk assessments at both profile and account levels to detect unusual or fraudulent activity.
- Investigate potential money-laundering activity using multiple data sources in alignment with AML Compliance Office protocols.
- Observe and analyze customer transactions to identify risks such as account takeovers, friendly fraud, or unauthorized activity.
- Stay updated on market conditions, fund policies, tax laws, and compliance requirements in a dynamic regulatory environment.
- Collaborate effectively with team members to maintain high operational standards and service quality.
Senior Associate III
Franklin Templeton Investments
03.2013 - 01.2022
- Processing all daily trade transactions of the client as per the request through different applications via. Mails and web by being in policy and procedural guidelines.
- Acted as the subject matter expert, ensuring accurate process implementation across HYD and PZ locations.
- Strong processing knowledge in all work types such as Purchases, Beneficiary Distribution/ Beneficiary Research, Power of Attorney, Monetary ACH & SWIFT liquidation cases and other maintenance monetary activities.
- Quality Analysis of daily transactions like Buy, Exchanges, Redemptions and Transfers which involves high risk to the company.
- Created correspondence mailed to shareholders regarding requirements or missing documents to ensure timely compliance.
- Led special projects to recommend enhancements, implement process changes, and conduct user acceptance testing for improved operations.
- Offered suggestions for process improvement to mitigate the risk and improve the process efficiency.
- Processed all assigned responsibilities in an accurate and timely manner.
- Conducted investigations of failed transactions and implemented measures for timely resolution within SLA.
- Working on ongoing project of form changes which will be implemented through VOC (Voice of customer) and P&P changes.
- Managed monitoring and reporting of transaction processing and quality control operations for assigned team, ensuring adherence to standards.
- Ensure that all transaction processing, quality control and reporting functions are carried out in accordance with the applicable US policies, procedures & governing regulations.
- Manage the workflow between 'US offices' and the Poznan team, providing continuous resolutions, feedback on bottlenecks and suggestions for smooth operations.
- Coordinated with CORR team specialists to make necessary modifications to existing stand-alone forms.
Education
Bachelor's Degree -
Loyola Academy Degree And PG College
Hyderabad MBA - Finance
MLRIT College
Hyderabad Skills
- AML investigation
- Compliance monitoring
- Regulatory compliance
- Risk assessment
- Financial analysis
- Trade processing
- Transaction management
- Transaction processing
- Account reconciliation
- Transaction verification
- Audit reporting
- Process improvement
- Operations management
- Problem solving
- Prioritization techniques
- Team leadership
- Problem-solving abilities
Accomplishments
- Recognized as a Knowledge Champion during the Trainee phase for exceptional learning ability and process understanding.
- Received multiple Quarterly Performer and Ovation Awards for consistent outstanding performance and contribution to team success.
- Earned Monthly Performer Awards for consecutive months, demonstrating strong productivity and quality focus.
- Selected to work as a Quality Analyst as part of the ROL Program, reflecting trust in analytical skills and process expertise.
Additional Responsibilities
- Lead the team in the Supervisor’s absence and supported daily supervisory tasks.
- Created and shared error-transaction reports to improve team knowledge and reduce recurring errors.
- Maintained transaction databases and application tools accurately.
- Worked on Excel fund-allocation calculators and Word-based formatting macros to streamline processes.
- Mentored new employees and provided training on workflows and transaction processing.
- Managed daily Transaction Processing and Quality Control activities, ensuring SLA and compliance adherence.
- Conducted SME sessions and guided new hires to strengthen team capability.
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Native
Native
Timeline
Lead Associate - Financial services
FIS Global
02.2022 - Current
Senior Associate III
Franklin Templeton Investments
03.2013 - 01.2022
Bachelor's Degree -
Loyola Academy Degree And PG College
MBA - Finance
MLRIT College