Mahendra Amara
Senior QA Team Lead
Tirupati,AP
Summary
Deadline-focused Test Engineer with 12+ years of experience in assessing risks and identifying performance issues in the development of new products, interested in opportunities focused on Manual Testing. Worked in various industries like E-commerce, Manufacturing, Transportation, Artificial Intelligence, Banking, Gaming, Health Care and Hospitality. Expertise in working with Desktop, Web and Mobile applications in multiple platforms and different devices. Profound Knowledge and experience on Functional, Smoke and Sanity, Usability, Acceptance, Negative, Compatibility, UI/UX, UAT, Cross Browser, Voiceover, Beta and Regression Testing. Have a good exposure on Wallets like Google Pay and Apple Pay in purchasing of Virtual cards, adding the values to the wallet for the Transportation Industry. Able to create Test Specifications, Test Methodologies (Boundary value analysis, Equivalence partitioning), Test Strategy, Test Plans, Test Cases and Bug Reports. Worked for Western Union and IGTB like Sending and Receiving the payments from one country (Dubai) to another country (United States). Verified with different banks from Emirates NBD, First Gulf and Mashreq to US bank accounts. Transactions done through RTGS and SWIFT and checked transaction charges of the bank. Calculated currency conversion from AED to USD and Amount deduction from the bank. Digital Transaction Banking - Tested Credit cards, Wallet verification with Google pay and Apple pay wallet in Android and iOS devices with Sandbox environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior QA Team Lead
QA Mentor
06.2021 - Current
- Created requirements for milestones and monitored completion of tasks for QA team.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- Updated training database to help resolve common issues.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Established metrics, applied industry best practices and developed new tools and processes.
- Coached and motivated [Number]-person QA team to develop competencies.
- Order Management Systems (OMS) - Validating the order, fulfilling the orders, shipments, invoices, updating inventory, and returns of the product.
- Integration testing: tested with Swagger, with payloads, and getting a response from the application. Validated with the provided environment, with the bundle ID, and verified that the order was successful.
- Payment gateways - PayPal, Apple Pay, Google Pay, and Klarna - verifying the orders in SFCC with the correct amount and order placed successfully.
Senior Software Test Engineer
Cubic Transportation Systems
01.2020 - 01.2021
- Maintained clear documentation of test cases, results analysis reports enabling easy reference during troubleshooting or enhancement phases.
- Championed best practices in testing, promoting knowledge sharing and continuous learning within the QA team.
- Improved end-user experience by conducting extensive usability testing on web-based applications.
- Collaborated with development teams to diagnose issues, leading to faster resolution and improved overall performance.
- Minimized production issues with detailed pre-release validation of software functionality against business requirements.
Software Test Engineer
Lisec Automation Middle East
01.2014 - 01.2019
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Enhanced product reliability through thorough functional, regression, and performance testing.
- Optimized test cases to maximize success of manual software testing.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
Junior Software Test Engineer
S4Carlisle Publishing Services
01.2013 - 01.2013
- Accelerated issue resolution times with proficient utilization of defect-tracking tools for accurate reporting and effective management of identified bugs.
- Mitigated potential security vulnerabilities within software applications via systematic execution of penetration tests designed to expose weaknesses.
- Upheld a high degree of professionalism within the testing team by consistently adhering to established protocols, maintaining confidentiality of sensitive information, and promptly escalating concerns when necessary.
- Bolstered confidence in application stability among stakeholders through consistent delivery of high-quality test results backed by well-documented evidence such as logs, screenshots, and reports.
Education
Computer Science Engineering (B-tech) -
Anna University
Chennai01-2011
Skills
Test Management Tools: Zephyr, X- Ray, Test Rail and Qtest
Testing Skills: Waterfall model, Agile methodology, Design techniques, Test Execution and collecting data, Test cases, Test plan, Bug report
Testing Types: Cross Browser Testing, Compatibility Testing, Functional Testing, Regression Testing, User Acceptance Testing, End to End Testing, Web Testing, Mobile Testing, Software Development Life Cycle and Software Testing Life Cycle
Project Management: Jira, Confluence, and Trello
Certification
Certified in ISTQB (Certificate # 00103075, September 2020) (https://drive.google.com/file/d/1nFZsk7Uo6v9fVlMujvM3t4YlqlcQ3Tb/view?usp=sharing)
Timeline
Senior QA Team Lead
QA Mentor
06.2021 - Current
Senior Software Test Engineer
Cubic Transportation Systems
01.2020 - 01.2021
Software Test Engineer
Lisec Automation Middle East
01.2014 - 01.2019
Junior Software Test Engineer
S4Carlisle Publishing Services
01.2013 - 01.2013
Computer Science Engineering (B-tech) -
Anna University