Mahendra Bobade
Pune,MH
Summary
Over All IT Exp: 16 yrs. QA Manager: 6 (40 reportees) Project Manager: 5 yrs Scrum Master: 5 yrs Agile Coach: 2 yrs People manager: 12 yrs Vendor & Resource Mngr: 8 yrs -Single Client POC: 15 yrs -Technical Interview Panel:12 yrs
Knowledgeable QA Manager with expertise in quality assurance processes and team leadership. Successfully implemented testing protocols that improved product reliability and reduced defect rates. Demonstrated problem-solving skills and strong attention to detail in fast-paced environments.
Experienced with quality control methodologies, including manual and automated testing processes. Utilizes data-driven decision-making to enhance product quality and streamline operations. Track record of leading cross-functional teams to achieve quality assurance goals and continuous improvement.
Detail-oriented Quality Assurance Manager with a 6+year background in the quality assurance field. Skilled at developing and implementing improved methods for identifying problems. Adept at using equipment to conduct inspections.
Overview
18
18
years of professional experience
1
1
Certification
Work History
QA Manager / Scrum Master
QA Mentor
04.2019 - Current
- Project: BTIG – Capital Market - BTIG’s Institutional Sales and Trading professionals deliver industry-leading, multi-asset class execution, expertise, and insights. Whether trading through a relationship with expert traders, via one of the proprietary trading tools, or a combination of the two, BTIG helps clients efficiently navigate an increasingly complex global marketplace with precision and an intense focus.
- Technologies: Java, J2EE, .NET, Salesforce Sales Cloud.
- Tools: TestRail, Jira.
- Team Size: 10.
- Role: Scrum Master.
- Facilitating Scrum ceremonies like Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Demo, Retrospective Meetings, Prioritization, and Estimation, touching base with the Product Owner and onsite team, and working closely with the Delivery Manager to achieve delivery objectives.
- I provided the team with the directions and required guidance, which helped them to remove impediments.
- Working as an Agile Scrum Master to provide leadership, mentoring, and technical guidance to the onshore-offshore (co-located and distributed) team members.
- Working on SCRUM artifacts (Product Backlog, Sprint Backlog, Product Increment, burn-down/burn-up, and velocity charts).
- Facilitated scrum events (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective) to achieve the Sprint Goal.
- Working with developers, the product owner, and multiple stakeholders (internal and external).
- PI Planning, Optimization, Estimation, and Execution of stories in Agile Transformation methodology.
- Create an environment that fosters transparency, learning, innovation, quality, and predictability.
- Mentor and coach Scrum Masters, Product Owners, and teams on the agile mindset and appropriate use of agile practices.
- CRM Salesforce Testing – E2E Testing of a Salesforce-based CRM application, such as account/contact creations for research, compliance, prime brokerage, and investment banking clients.
- Hands-on experience in building the schema of the Salesforce data model using Object Manager, object relationships, standard fields, custom fields, page layouts, search layout, and record types.
- Good understanding of configuration and setup in Salesforce Classic and Lightning interface by working on user setup and maintenance, profiles and permission sets, security model, sharing modules, sharing rules, user interface, and Lightning App Builder.
- Hands-on experience in working with Salesforce data management by using features like validation rules and formulas, lookup filters, data quality improvement, data import wizard, and data export service for backup using data loader and workbench.
- Worked on Salesforce.com standard objects, like accounts, contacts, opportunities, products, cases, leads, campaigns, reports, and dashboards.
- E2E testing of equity and options instrument trading cycle, like buy/sell orders, to filled status order journey.
- Championed data-driven decision-making within the QA team, leveraging analytics tools to monitor progress and identify areas for improvement.
- Collaborated with stakeholders to align project objectives with business goals effectively.
- Led quality assurance initiatives, enhancing product reliability and performance standards.
- Mentored QA teams, fostering skills in automated testing tools and methodologies.
Team Lead
Hexaware BPS
09.2017 - 03.2018
- Project 1: Citi NAOPPS - The project scope is to implement Robotic Process Automation for the existing application processes at Citi TTS NAOPPS Buffalo-Global Billing System. The processes in scope for the automation are as follows: Customer Maintenance, Onboarding, Closures, and Adjustments.
- Technologies: Java, J2EE, .NET, Mainframe system.
- Tools: ALM 11.0, JIRA.
- Team Size: 22.
- Role: Team Lead.
- Maintenance of test and quality metrics, issue tracking, and daily reporting.
- Requirement analysis, test scenario creation, and performance scripts design.
- Peer review of the test documents developed by team members.
- Test bed preparation, manual test case preparation, and execution.
- Task allocation and status update to clients, and coordinate with onsite coordinator and clients.
- Daily reporting of test execution status to the client.
- Functional testing, integration testing, system testing, database testing, and compatibility testing.
- Test cases and defect management using JIRA, ALM, and defect management using StarTeam.
- Bug reporting, filing, and tracking bugs in Quality Center, ensuring proper priority and severity are assigned to the bugs.
- Continuous interaction with the developers, and follow-up in solving the bugs.
- Mentor to a new team member and shadow the project manager.
- Led cross-functional teams to enhance operational workflows and improve service delivery efficiency.
Team Lead
Tech Mahindra
05.2016 - 06.2017
- Project: Technology Delivery Platform (TD Platform) Technology Delivery Platform (TD Platform) empowers teams to focus on delivering the innovation that AT&T business clients need to quickly seize market opportunities and adjust to market disruptions through the platform's document-less strategy. With Rational Quality Manager, one can create test scripts that refer to automated tests created with other testing tools.
- Technologies: Java Interface.
- Tools: ALM 11.0, Rational Tool Suite.
- Team Size: 14.
- Role: Team Lead
- Worked as the SPOC from the offshore office, daily task allocation, and status reporting to onsite.
- Led cross-functional teams to enhance operational workflows and improve service delivery efficiency.
- Guiding the team on how to use Scrum practices and values to delight the customers.
- Developed and implemented training programs to elevate team performance and ensure compliance with quality standards.
- Removing impediments, or guiding the team to remove impediments by finding the right resources to remove impediments.
- Coordination with the onsite coordinator (BU QA Lead) towards test estimation, functional test plan, project work plan, schedule, and reporting.
- Working closely with the development team and BAs to ensure the product quality meets expectations.
Associate QA Analyst
Principal Global Services Pvt. Ltd (Captive Center of Principal Financial Group, USA)
05.2008 - 05.2016
- Project: ForeSight System. This project will be a migration of the LPES (Desktop) application to a web-based system. Support for the Principal Adviser to show the benefit plan of annuities. This system guides you through the insurance sales process. The ForeSight application includes presentations for analyzing needs and offers product solutions. The ForeSight application is the next generation of Insurance Technologies' proposal and needs analysis software system. The ForeSight System - Insurance Technologies' ForeSight and FireLight are registered trademarks of Insurance Technologies (IT) in the USA and other countries. The powerful system is a fully integrated insurance marketing environment for life, health, and annuity products.
- Technologies: Java, mainframe system.
- Tools: ALM 11.0
- Team Size: 4
- Role: Module Lead.
- SOAP and RESTful web service testing using an external data source with Groovy script.
- Testing parameterized web services using the Groovy script and SOAP UI.
- Involved in test planning and doing estimation for testing activities.
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Analyzing test data requirements and preparing test data.
- Identified, documented, and tracked defects using JIRA, enhancing issue resolution processes.
- Execution of automated Renorex test cases, peer review of test scripts, and verification of results, maintaining test metrics.
- Analyzing functional requirements for creating, reviewing, and executing the test cases.
- Task allocations and mentoring the team members.
- Working closely with the development team and BAs to ensure the product quality meets expectations.
Education
HDSE – Higher Diploma - Software Engineering
Test Specialist (SQTL) - Manual and Automation
B.Com - undefined
01.2004
12th Std H.S.C - undefined
01.1999
10th Std S.S.C - undefined
01.1997
Bachelor of Commerce - Accounting And Finance
Pune University
Pune, India03-2004
Skills
- Certifications: Certified Scrum Master, Salesforce Admin
- Core Competencies: Scrum Master, Agile Coaching, Sprint Planning, Backlog Refinement, PI Planning, Daily Stand-ups, Release Planning, Velocity Tracking, Burndown & Burnup Charts, Scope Creep Management, Defect Density, Jira, Confluence, Azure DevOps, Stakeholder Management, Continuous Improvement, Team Mentoring, QA Governance, Test Strategy, Risk Mitigation
- SM / Project Matrix: Sprint Velocity Burn-down Chart Burn-up Chart Release Progress Defect Density Escaped Defects Technical Debt Test Coverage Planned vs Completed Work Scope Creep
- Test Automation Tools: Salesforce Sales cloud, Web Service Testing using SOAP UI & SOAP UI Pro (RESTful and SOAP based web services), Quality Center 92, ALM 110, Ranorex 53, RPA (Automation Anywhere and UI Path)
- Experience of using tools like Jira and confluence Knowledge about Agile methodologies and concepts like: User Stories, Continuous Integration, Test Driven Development
- Defect Tracking tools: Test Rail, Quality Center, HP ALM, IConnect, Test Director, Jira
- Programming: Groovy Script
- Database: Oracle, MYSQL, MS SQL Server, MS-Access
- Types of Testing: Functional, System testing, Regression Testing, Automation Testing, Cross-Browser, etc
- Agile methodologies
- Scrum framework
- Project management
- Quality assurance
- Salesforce CRM testing
- Cross-functional collaboration
- Defect tracking
- End-to-end testing
- Stakeholder engagement
- Release management
- Training and mentoring
- Resource allocation and scheduling
- Change management techniques
- Test strategy development
- Test automation management
- Quality metrics monitoring
- Cross-functional team leadership
- Defect tracking and analysis
- Budgeting and cost control
- Risk analysis and mitigation
Certification
- Certified Scrum Master
- Salesforce Admin
Domain Expertise
BFSI- Pension, Annuities, Retirement pension plan LifeScience Ecommerce Insurance Telecom Healthcare Education Medical Devices GDPR
Personal Data
- DoB: 24 May
- Indian | Male | Single
Timeline
QA Manager / Scrum Master
QA Mentor
04.2019 - Current
Team Lead
Hexaware BPS
09.2017 - 03.2018
Team Lead
Tech Mahindra
05.2016 - 06.2017
Associate QA Analyst
Principal Global Services Pvt. Ltd (Captive Center of Principal Financial Group, USA)
05.2008 - 05.2016
Test Specialist (SQTL) - Manual and Automation
B.Com - undefined
12th Std H.S.C - undefined
10th Std S.S.C - undefined
HDSE – Higher Diploma - Software Engineering
Bachelor of Commerce - Accounting And Finance
Pune University