A business fulfillment platform used for managing general admin requests, workflows, and service-level agreements (SLAs). It supports RM/Non-RM processes, case management, email triggers, payment processing, and reporting. The application ensures efficient handling of service requests with defined SLAs and automated workflows.
Tools- PEGA 7
Responsibilities:
This project focused on business, Internet banking customers It gives benefits to business customer in form of product offering and seamlessly travel out of Internet banking application to 3rd party application. According to customer’s business health, product was getting offered.
Tools - Eclipse, Selenium WebDriver, Cucumber, Java, Jira, HP ALM, Zephyr, MS Dynamics, IB advisor
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This project focused on customer who is looking for loan. Aimed at enhancing the Mortgages delivery capabilities of leading banks in UK by leveraging digital transformation initiatives in mortgage lending.
Tools - Mainframe (3270), SQL Developer, GPP, SAA, Excel, Jira, HP ALM
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The goal of this project is to improve the detection and blocking of fraudulent payments for business and individuals, involving the implementation of Feedzai for payment fraud detection.
Tools: Feedzai, PRM, Inspira, Zephyr, Browser Stack
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