MAHENDRA KORI

• Handling multiple process like RCA, Social Media, BPR, Consumer resolution, Project management, regulatory reporting, automation report and dashboards.
• Establishes best practices for data collection, storage and utilization to optimize business intelligence and analytics capability.
• Co-ordinations with different country’s senior management regarding to deliver the project.
• Data governance and building risk model to mitigate process errors.
• Good understanding of Banking, Insurance and Financial market operations & strategy team.
• Visiting various financial institutions to explain the customer resolution system of Transunion cibil for resolving customer query.
• Automation of various dashboards and reports for India as well global region.
• Good understanding of statistics to give forecasting insights.
• Internal auditing on various process to mitigate the errors.
• Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.

• Business planning & strategy to boost the sales.
• Responsible for managing the Reward and recognition related to contest designing and calculation.
• Managing the fulfillment of reward related materials like trophy, plaques, prizes etc.
• Finding process gap and mitigate them.
• Branch visit across india to ensure branch are adhering compliance and governance of company.
• Publishing various reports to sales , finance , operations & marketing.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.

Responsible for managing the projects and day to day finance & operations activity.

Managing procurement to calculation of incentives & RNR plan for sales team to maximize the sales

Underwriting of financial & medical aspects to sanction life insurance to consumer.

Providing sales support to resolve sales team queries regarding any process.

Scrutinizing the documents and financial of company to sanction to close the loans.