Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Details
Timeline
Generic

Mahendra Pratap Singh

Andheri (E)

Summary

Efficient Chief Cashier known for high productivity and completing tasks with precision. Possess specialized skills in financial record accuracy, transaction management, and customer service excellence. Excel in communication, problem-solving, and time management to enhance operational flow and customer satisfaction. Committed to maintaining cash integrity and fostering positive team environments.

Overview

14
14
years of professional experience

Work History

Chief Cashier

Lifestyle International Pvt Ltd
Mumbai
11.2020 - Current
  • Handling 18 cashiers’ team & 18 cash counter.
  • Maintaining petty cash, Gift voucher, cashiers float, exchange, Cash refund, staff discount, IOU, customer discount, credit card & key movement registers. Maintaining record of charge-back same doing follow- up with bank.
  • Solving customer queries.
  • Providing on job training to the cashiers.
  • Maintaining top sheet & DSR on daily basics & same are doing mail to Regional Office. Ensuring for smooth billing process & batch close.
  • Making duty roster on weekly basis
  • Updating the promotional offer to cashiers. Maintaining check list on daily basis Aware of billing process & its errors. Doing day opening & closing.
  • Maintaining cashier’s day end report & pull out.
  • Keeping the record of manual bills & manual credit notes & same has to update in system. Handling audit period.
  • Maintaining cashier shortage & cashiers’ cash till surprise check
  • Doing cash & Cheque deposition & maintaining track of cheque clearances & cash credited to account by, bank statement.

Head Cashier

Arvind Lifestyle Brands Ltd
Mumbai
01.2016 - 10.2020
  • Maintain a positive work environment for all Cashiers
  • Resolve cash tills at the end of every shift
  • Generate accurate till reports for each register
  • Manage and perform all check-os.
  • Manage the check-out area and ensure each station remains clean and efficiently run
  • Respond to Cashiers' requests for price checks and other functions for customer service
  • Listen to customer complaints and questions and refer them to the assistant manager when required
  • Ensure all stations have adequate cash and change at all times
  • Serve as the primary point-of-contact for customer service associates
  • Making Daily Sales Report End of Day sent to Respective manager without fail. Maintain stock report every Monday and sent to Arran Manager.
  • Maintain Shift Roster of all Employees.
  • Hitting targets and implementing strategies to improve sales.
  • Taking care of customer service including handling queries and complaints

Asst Head Cashier

Future Lifestyle Fashion Ltd
Mumbai
03.2015 - 12.2015
  • Handling 25 cashiers team & 30 cash counter.
  • Maintaining petty cash, Gift voucher, cashiers float
  • Cash refund, staff discount, IOU, customer discount
  • Maintaining record of charge-back same doing follow- up with bank.
  • Solving customer queries.
  • Providing on job training to the cashiers.
  • Maintaining Cashier daily report and also done declaration in E sanchayan software also sent to respective manager.
  • Ensuring for smooth billing process & batch close.
  • Making duty roster on weekly basics.
  • Updating the promotional offer to cashiers.
  • Maintaining check list on daily basis
  • Aware of billing process & its errors.

Head Cashier

Reliance Retail Ltd
Mumbai
12.2011 - 03.2014
  • Customer Services at cash counter
  • Customer Feedback at cash counter
  • Solving Customer queries
  • Maintain Credit note detail
  • Add on sale at cash counter
  • Training for new cashier
  • Controlling pilferage
  • Cooperate with all concern bank regarding card payment
  • Cleanliness of cash counter
  • Accept Foreign Currency
  • Responsible for Banking
  • Giving proper information of scheme & promotion to cashier
  • Petty cash handling
  • Cooperate with all concern bank regarding card payment
  • Hard tag & soft tag training to cashier
  • Product knowledge about private label & other label
  • Auditing of cash related matters
  • Making GRIR of the all external brand
  • Making purchase order of non trade material and stationery
  • Handling GRN of Marketing and VM materials

Education

Becheler of Commerce -

Shriniwas Bagraka Collage Of Arts, Commerce and Science
01.2011

H.S.C. -

Shriniwas Bagraka collage of Arts, Commerce and science
01.2008

S.S.C -

Shri Ghanshyam Das Poddar Vidyala
01.2004

Skills

  • Time Management
  • Correspondence
  • Public Relation
  • Marketing
  • Customer Service
  • Billing process
  • Account reconciliation mastery
  • Cash handling
  • Customer service
  • Financial reporting
  • Petty cash management
  • Inventory management

Hobbies and Interests

HOBBIES: Cricket & Travelig

Personal Details

  • DATE OF BIRTH: 10 June1989.
  • MARTIAL STATUS: Married
  • BLOOD GROUP: A+ve
  • ADDITIONAL QUALIFICATIONS MS Office And Tally ERP.9.0
  • SYSTEM KNOWLEDGE: SAP ,ORACLE
  • PLACE: Mumbai
  • DATE: 14.01.2023
  • MAHENDRA PRATAP SINGH

Timeline

Chief Cashier

Lifestyle International Pvt Ltd
11.2020 - Current

Head Cashier

Arvind Lifestyle Brands Ltd
01.2016 - 10.2020

Asst Head Cashier

Future Lifestyle Fashion Ltd
03.2015 - 12.2015

Head Cashier

Reliance Retail Ltd
12.2011 - 03.2014

Becheler of Commerce -

Shriniwas Bagraka Collage Of Arts, Commerce and Science

H.S.C. -

Shriniwas Bagraka collage of Arts, Commerce and science

S.S.C -

Shri Ghanshyam Das Poddar Vidyala
Mahendra Pratap Singh