MAHENDRA BAHADUR BUDHA
KHARI 09 BAREKOT JAJARKOT,NEPAL
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Waiter
DOKO RESTURANT
KOHALPUR, NEPAL
2023.01 - Current
- Handled payment transactions to guarantee smooth customer checkout process.
- Liaised with kitchen staff for prompt order delivery to customers.
- Delivered excellent customer service through friendly and polite interaction.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Managed table settings for optimal dining experience.
- Assisted in food preparation, resulting in timely service delivery.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Relayed feedback from customers to management for continuous improvement.
- Accommodated special dietary requests, enhancing customer dining experience.
Education
Diploma of Education - CIVIL ENGINEER
BIRENDRA AISHWARYA MA.VI BAREKOT 02 JAJARKOT
NEPAL 2016.01 - 2019.01
Skills
- Friendly disposition
- Sales persuasion
- Understanding of dietary requirements
- Dining etiquette knowledge
- Cash handling
- Customer service
- Patient and calm demeanor
- Table clearing
- Payment processing
- Reservation software navigation
- Menu memorization
- Order processing
- Advanced beverage knowledge
- Service mindedness
- Serving techniques
- Patient and calm nature
- Bill calculation
- Handling difficult customers
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Waiter
DOKO RESTURANT
2023.01 - Current
Diploma of Education - CIVIL ENGINEER
BIRENDRA AISHWARYA MA.VI BAREKOT 02 JAJARKOT
2016.01 - 2019.01