Mahendra Kumar Prajapat
Jaipur
Summary
- Dynamic Process Specialist with over a year of expertise in loss mitigation and foreclosure processes at Infosys.
- Excelled in case management, document review, and bid preparation, showcasing problem-solving abilities and proficiency in Excel—proven track record of enhancing accuracy and efficiency in high-stakes environments.
- Complete daily SLA for self and team
- Preparation of Weekly dashboard
- Prepare monthly utilization and Audit report
- Team Handling the absence of TL/supervisor
- Create monthly team performance data
- Responsible for daily work assignments and managing daily tasks to complete
- Process training for new team members
- Daily Activity Status of client
- Help Team lead to do the reporting work
- Update daily huddle track
Overview
1
1
Certification
Work History
Process Specialist
Infosys
Jaipur
- I have 1.5 Year experience in loss Mitigation(Pre-underwriting)
- Prepare to assist with the preparation of scheduled reports: perform basic information gathering, analysis, and forecasting, as specifically directed.
- Establish, maintain, and update files, databases, records, and other documents; develop and maintain data; and perform a variety of tasks that require a high level of accuracy. Case management (currently handling) - screening, assessing, planning, following up, communicating, and evaluating.
- Handle loans in foreclosure from the time of attorney referral to foreclosure sale.
- Work with attorneys to handle the foreclosure process. Deed, Monitoring of Report to Sale, and Post Sale(Confirmation, Redemption and Third party).
- Doc Review (Note, Deed, Assignment of Mortgage, Title, Appraisal and Bid).
Education
Bachelor of Arts - Arts
Ajmer Board
Rajasthan07-2013
Skills
- Good telephone etiquette
- Problem-Solving
- Flexible and adaptable
- Title Review
- Bid preparation
- Income verification
- Loan modifications
- Document review
- Proficient in Excel
Accomplishments
- Spot Awards
- I Start Award
- Promoted Specialist
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
· Milestone 2.0
· T100 & T200
· Certified Transaction Monitor Training (CTM)
· Customer orientation
· Design Thinking
· Know your library
· Business communication
Timeline
Process Specialist
Infosys
Bachelor of Arts - Arts
Ajmer Board
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