Indesign, Photoshop and Illustrator
Hi, I’m
Mahendran Narayanan
Quality Analyst, Digital Marketing, Graphic Design, Document Specialist
Chennai
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Dynamic and innovative professional with proven experience in team management, client relationship management, Ebook design and publish, project coordination, being able to identify opportunities in a reputable organization.
Overview
23
years of professional experience
9
years of post-secondary education
Work History
Tag India Private LimitedChennai
Quality Assurance Analyst
11.2021 - Current
Job overview
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Fixed identified issues to improve workflows.
- Participated in requirements and used case reviews.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Madras Global (Part of Ad2pro Media Solution Private Limited)Chennai
Senior Quality Analyst
01.2015 - 07.2021
Job overview
- To audit outgoing jobs and to give feedback to customers as well as to the team.
- To take steps and bring necessary changes for process improvement
- Maintain the Quality of the handled process as per the given parameters.
- Preparing the reports to the respective manager for the team quality by week basis.
- Arranged team meeting by monthly basis to share ideas and process improvement plans.
2Adpro Media Solution Private LimitedChennai
Graphic Designer (Senior)
04.2012 - 12.2014
Job overview
- Experience in designing logos, corporate identity, advertisements, sales collaterals, catalogs, client presentations, newsletters, etc.
- Ability to bring fresh perspective to the brand without losing original intent
- Excellent communication skills and ability to interact with clients and understand their requirements
- Proven presentation skills with expertise in demonstrating the designs to the clients and getting their approval
- Excellent team player and ability to work in groups to complete a desired task
2Adpro Media Solution Private LimitedChennai
Document Specialist – Executive
01.2010 - 04.2012
Job overview
- Able to troubleshoot presentation issues and assist and train presenters
- Able to collect and compile information for training manuals and templates
- Good ability to collaborate with managers in designing effective presentations
- Extensive knowledge of all features of PowerPoint software
- Led projects and analyzed data to identify opportunities for improvement.
- Word – creating/editing tables, formatting, styles, etc.Extensive knowledge of all features of PowerPoint software
- Excel – Creating charts and Reports.
- InDesign – Creating/editing tables, formatting, styles, etc.
- Adobe Photoshop – Using Photoshop to rearrange the picture quality, editing photos and fix the picture resolution.
UnitedlexGurgaon
Senior Analyst (Legal Documentation Process)
05.2009 - 12.2009
Job overview
- Exceeded goals through effective task prioritization and great work ethic.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Formatting, editing and building financial documents to prepare in Word, Excel charts and PowerPoint presentations.
R.R. Donnelly (formerly Office Tiger Database Systems India Ltd)Chennai
Customer Service Executive
12.2008 - 04.2009
Job overview
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Escalation and follow-up of cases requiring further action
- Work with the support team to ensure service level requirements are exceeded
- Monitored phone, fax and electronic database systems for incoming customer inquiries.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
R.R. Donnelly (formerly Office Tiger Database Systems India Ltd)Chennai
Senior Document Specialist
04.2004 - 12.2008
Job overview
- Managing the overall work plan to ensure work is assigned and completed on time and within budget
- Problem solving, client management and team building skills
- Provide the team with a vision of the project objectives
- Ensure project delivery on time with 100% quality
- Playing a major role and the handling Global Knowledge Team ((GKT) working online directly for client in UK)
Chundur EnterprisesChennai
Data Conversation
05.2001 - 04.2004
Job overview
- Carried out day-day-day duties accurately and efficiently.
- Word Processing, Data Entry and formatting with styles, complex manuscripts and scanned PDF documents into a word document.
Education
University of Madras, Chennai
Bachelor of Arts from Economics
07.1999 - 06.2002
Indian School of Business Management, Maharastra
MBA from Information Technology And CRM
07.2013 - 08.2015
IFX Institute, Chennai
No Degree from Advanced Graphic Design
05.2007 - 06.2008
University Overview
- Photoshop
- Indesign
- Illustration
- 2D Animation
- Flash
FITA Training Centre, Chennai
No Degree from Digital Marketing
07.2020 - 09.2020
University Overview
- SEO
- SEM
- Social Media Marketing
- Email Marketing
- Google Analytics
Aspira, Chennai
No Degree from UI And UX
07.2021 - Current
Skills
Workflow documentation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridSoftware
Microsoft Word, Excel and Powerpoint
Figma, Adobe XD, Sketch
Timeline
Quality Assurance Analyst
Tag India Private Limited
11.2021 - Current
Aspira
No Degree from UI And UX
07.2021 - Current
FITA Training Centre
No Degree from Digital Marketing
07.2020 - 09.2020
Senior Quality Analyst
Madras Global (Part of Ad2pro Media Solution Private Limited)
01.2015 - 07.2021
Indian School of Business Management
MBA from Information Technology And CRM
07.2013 - 08.2015
Graphic Designer (Senior)
2Adpro Media Solution Private Limited
04.2012 - 12.2014
Document Specialist – Executive
2Adpro Media Solution Private Limited
01.2010 - 04.2012
Senior Analyst (Legal Documentation Process)
Unitedlex
05.2009 - 12.2009
Customer Service Executive
R.R. Donnelly (formerly Office Tiger Database Systems India Ltd)
12.2008 - 04.2009
IFX Institute
No Degree from Advanced Graphic Design
05.2007 - 06.2008
Senior Document Specialist
R.R. Donnelly (formerly Office Tiger Database Systems India Ltd)
04.2004 - 12.2008
Data Conversation
Chundur Enterprises
05.2001 - 04.2004
University of Madras
Bachelor of Arts from Economics
07.1999 - 06.2002
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