Mahendra Singh Bisht
Store Manager
Summary
Accomplished Store Manager with a proven track record at Wrogn, enhancing store profitability and customer satisfaction through innovative merchandising and effective team development. Skilled in inventory control and customer service management, I have significantly improved sales and fostered lasting client relationships. My leadership has consistently resulted in efficient store operations and a motivated workforce.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Store Manager
Raymond RTW
Haldwani, India
10.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store Manager
Wrogn (Universal Sport Biz )
Jodhpur, India
05.2022 - 10.2024
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training, and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Store Manager
U.S. POLO (Samarth Lifestyle Retailing )
MGF Mall Gurgaon
06.2021 - 04.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Senior Fashion Consultant
Levis
Shopper Stop MGF Mall Gurgaon
07.2020 - 05.2021
- Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
- Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
- Analyzed sales data to identify opportunities for improvement, implementing targeted strategies for growth.
Senior Fashion Consultant
United Color of Benetton
Worked At Shopper Stop Sec-48 Gurgaon
08.2018 - 07.2020
- Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
- Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
Fashion Consultant
Biba
Lifestyle Gurgaon
07.2016 - 06.2018
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
Education
Bachelor of Arts - English Literature
Kumaon University Nainital
Tanakpur 04.2001 -
Skills
Customer Service Management
Employee Training
Store Merchandising
Team Development
Store operations
Cash Management
Store displays
Inventory Control
Timeline
Store Manager
Raymond RTW
10.2024 - Current
Store Manager
Wrogn (Universal Sport Biz )
05.2022 - 10.2024
Assistant Store Manager
U.S. POLO (Samarth Lifestyle Retailing )
06.2021 - 04.2022
Senior Fashion Consultant
Levis
07.2020 - 05.2021
Senior Fashion Consultant
United Color of Benetton
08.2018 - 07.2020
Fashion Consultant
Biba
07.2016 - 06.2018
Bachelor of Arts - English Literature
Kumaon University Nainital
04.2001 -