Mahera Yusuf

• Lead Generation
• Identifying Potential Leads: Research and identify potential business prospects who may benefit from American Express products (e.g., cards, business services, corporate accounts)
• Qualifying Leads: Engage with leads to qualify them based on specific criteria (e.g.,Corporate cards, business needs, financial eligibility) to determine if they're a good fit for American Express products and services
• Outgoing Calling: Proactively reach out to potential leads via calling to introduce American Express products and services
• Building Relationships: Cultivate strong relationships with potential clients, guiding them through the initial stages of interest and educating them about American Express offerings
• Pre-Sales Support
• Product Information: Provide detailed information about American Express Corporate cards, services, and benefits to prospective clients, ensuring they have a clear understanding of what is being offered
• Customer Needs Assessment: Understand the unique needs of potential customers and tailor the communication and product offerings accordingly
• Consultative Selling: Use consultative sales techniques to engage potential customers, uncovering their challenges and identifying how American Express products can address their needs
• Customer Presentations: Assist in preparing presentations or proposals for potential customers, working closely with the sales team to ensure alignment with their requirements

• Research: Conduct research to gather information needed for documentation, such as technical details, process descriptions, or best practices.

• Interviews: Assist in interviewing subject matter experts (SMEs) to gather detailed information for specific documentation projects.

• Fact-Checking: Ensure that all information included in the documentation is accurate and up-to-date.

• Reporting: Help generate reports on the status of documentation projects, including progress on document creation, revisions, or approvals.

• Event Organizing Promotion: Develop marketing materials and campaigns to promote the event, including email invitations, social media posts, flyers, and press releases