MAHESH BHATKAR

• Identified partnership opportunities and established favorable business connections.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Completed filings and upheld strict compliance with regulatory agencies and supervisors.
• Protected company assets with strategic financial risk management.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Assessed employee performance and developed improvement plans.
• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.
• Engaged employees in business processes with positive motivational techniques.
• Developed prospects for new loans though weekly cold calling.
• Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
• Gathered and reviewed customer feedback to improve operations.

• Identified partnership opportunities and established favorable business connections.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Protected company assets with strategic financial risk management.
• Maintained scheduling for main branch to keep shifts appropriately staffed.
• Assessed employee performance and developed improvement plans.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Increased monthly staff retention rate after implementing new training programs.
• Developed and delivered polished sales presentations in order to highlight product and service quality.
• Engaged employees in business processes with positive motivational techniques.
• Developed prospects for new loans though weekly cold calling.
• Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Maintained friendly and professional customer interactions.
• Generated dramatic improvements across entire sales cycle.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

• · Responsible as profit center, driving all Crane Access Centre for profitability in terms of ourcing business CASA, Fixed Deposit, forex & Western Union Money transfer.
• · Coordinated with Marketing & Head office for branding of new product launch & increase visibility in the territory.
• · Liaised with the IT department to ensure functionality of all ATM (s).
• · Involved in implementation of total quality management in service delivery & account opening through KYC.
• · Supervised and handled allocations of the support staff to the ATM centers and head Office.
• · Implemented Training program in coordination with HR dept. for Forex & Western Union money transfer business.
• · Managed a team of Sales Manager & Team leaders for achieving the sales target.
• · Supervised and provided motivation, leadership, training and support to Crane Access Staff.
• · Liaised with the Human Resource department in staff appraisal /performance and job rotation while providing periodical reports to management.
• · Implemented business plans that ensure delivery of Crane Bank Goals.

• · Established Led new ATMs in the catchments of branch.
• Identified partnership opportunities and established favorable business connections.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• · Managed profit through third party fee income from Life insurance, General Insurance, Gold, Mutual Fund, Forex, structured products, SIP and net interest income through CASA, Salary, NRI and Wealth accounts.
• · Enhanced business relationship through new and existing clients to increase revenue across all the channels.
• · Guided customer to channel Migration, Portfolio Management and investments.
• · Involved in manpower planning, staffing, Training, Motivation and Productivity enhancement.
• · Coordinated with marketing and head office for new product launch & development.
• · Handled tying ups with potential partner to generate more revenue & deposits.
• Protected company assets with strategic financial risk management.
• Assessed employee performance and developed improvement plans.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Developed and delivered polished sales presentations in order to highlight product and service quality.
• Engaged employees in business processes with positive motivational techniques.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Supervised sales team of 18 people, stepping in to support employees and deliver smooth sales processes for clients.
• Identified opportunities for growth within Mumbai territory and collaborated with sales teams to reach sales goal.
• Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Organized promotional events and interacted with community to increase sales volume.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• · Developed robust distribution network, enhancing dealer network to provide smooth and in-depth distribution.
• · Assisted the sales force in selling and executing, solicit new opportunities.
• · Tracked sales and analyzed day-to-day performance of the team vis-à-vis area.
• · Handled complete responsibility of setting up of distribution channels, Retail, and Corporate.
• · Managed recruitments, trainings and monitored performance of the sales force.
• · As a measure to have proper control on claims and accounts outstanding system introduced NDC system on quarterly basis.
• · Scheduled dispatch and ensured proper fix dispatch system, to make effective logistic and cost benefit.
• · Developed key account status and look to enhance sale and drive business.

• Mentored office employees on proper administrative procedures and how to use programs such as Tally, keeping operations consistent and efficient for maximum performance.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Supervised 15 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• · Complete responsibility for increasing sales volume, distribution network & customer service for the given territory.
• · Recommend distributor appointment or change based on evaluation of his performance.
• · Responsible for penetration and growth of new product launch.
• · Responsible for planning & implementing Marketing events in the territory with volume conversion of 100%.

· Develop profitable new business & grow existing base.

· Control discounting budgets for sales & distribution.

• Analyzed past sales data and team performance to develop realistic sales goals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
• Maintained current knowledge of evolving changes in marketplace.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Completed daily outbound calls, up to 6-8 hours per day.
• Worked independently with minimal supervision.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• · Developing distribution channel through dealer network for new segment of Radial tyres.
• · Servicing existing dealer network to promote radial tyres segment.
• · Selection & appointment of new dealers for exclusive sales of radial tyres segment.
• · Direct sales to government, large institution & road transport corporation to increase Visibility of radial tyre segment.
• · Responsible for sales & collection to achieve the annual regional target for profitability.

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Presented products to clients using dynamic presentations and practical use-case scenarios.
• Quoted prices, credit terms and other bid specifications.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Communicated well with broad range of professionals to promote Mobile Phones & Service.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Met existing customers to review current services and expand sales opportunities.
• Exceptional computer skills
• Presented professional image consistent with company's brand values.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Completed daily outbound calls, up to 6 hours per day.
• Worked independently with minimal supervision.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Set and achieved company defined sales goals.
• · Direct sales & servicing existing dealer network
• · Selection & appointment of new dealers.
• Channel /Distribution set up, Corporate Tie, Corporate Sales