MAHESH E. BORGUDE
(CSM) Scrum Master
Pune,MH
Summary
Results-oriented Certified Scrum Master (CSM) with over 13 years of IT experience. Specializes in Agile methodologies, Functional and Performance Testing, and Quality Assurance. Demonstrated success in leading cross-functional teams, driving Agile transformations, and delivering high-quality software solutions in the Telecom industry. Seeks a Scrum Master role to leverage expertise in Agile frameworks, team coaching, and process improvement to foster collaboration, innovation, and continuous improvement. Proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management, and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Scrum Master Lead
Optiva Inc
12.2020 - Current
- Company Overview: Cloud-native revenue management BSS software on private and public cloud
- Optiva is product based company having policy management, rating, consumer, payment and customer management
- Led Agile teams in delivering cloud-native revenue management BSS software on private and public cloud platforms
- Collaborated with developers and stakeholders to clarify requirements, ensuring alignment with business outcomes
- Facilitated daily stand-ups, sprint planning, and collaboration (cross functional team) also driving continuous improvement and efficiency
- Conducted extensive backend, system, integration, and regression testing, ensuring high-quality software delivery
- Resolve impediments quickly, significantly enhancing team performance and project flow
- Analysing system requirements with DevOps and developing detailed test plans for system testing
- Having in-depth knowledge of the end-user journeys and capturing product metrics also new features and capabilities are meeting their expected business outcome
- Managed On-time delivery efforts with test automation coverage and using the JIRA to log the defects
- Cloud-native revenue management BSS software on private and public cloud
- Optiva is product based company having policy management, rating, consumer, payment and customer management
Test Manager
Vodafone Shared Services India
05.2018 - 12.2020
- Company Overview: KIAS is Amdocs billing product being used in Vodafone client for rating, charging, billing provisioning and reporting
- Currently, testing services are being transitioned from Amdocs to Vodafone Shared Services for cost optimizations and enhancement
- Spearheaded the transition of testing services from Amdocs to Vodafone Shared Services, leading to significant cost optimizations
- Directed component integration, interface, and end-to-end testing for the Amdocs billing product used by Vodafone
- Built and retained a high-performing engineering team, ensuring alignment with technical, schedule, and quality objectives
- Coordinated with technical staff to establish software design concepts, criteria, and engineering efforts
- Understand the Landscape and help to prepare Integration Scenarios and Test cases
- Define the scope of testing within the context of each release / delivery and different applications
- Understand and work on Component Integration Testing, Interface Testing, system Integration testing and End to End Integration Testing
- KIAS is Amdocs billing product being used in Vodafone client for rating, charging, billing provisioning and reporting
- Currently, testing services are being transitioned from Amdocs to Vodafone Shared Services for cost optimizations and enhancement
Senior SIT Engineer, Certified Scrum Master (CSM)
Redknee Technologies Pvt. Ltd.
08.2012 - 03.2018
- Company Overview: Redknee's Turnkey Converged Billing (TCB) product suite is an End to End solution for Telecom operators which provides a full suite of capabilities like provisioning, real-time rating and charging, billing and invoicing, customer care
- TCB supports prepaid, postpaid, and hybrid subscribers, as well as any type of access technology, including wireless and wireline, cable and broadband
- Work as a Scrum Master responsible for facilitates scrum activities starting from backlog refinement till release planning
- As Scrum Master, facilitated all scrum activities, including backlog refinement, sprint planning, and release management
- Coached teams on Agile principles, ensuring successful adoption of Agile practices and improved delivery efficiency
- Led system integration testing (SIT) for Redknee's Turnkey Converged Billing (TCB) product suite, managing test cases, execution, and defect resolution
- Working with Product owner and development team for backlog refinement ensuring product backlog items ready for future sprint based on their priority and team's capacity
- Working closely with the team to figure out their impediments and help out team members for resolving these impediments
- Co-coordinating with other segment teams and Scrum master for resolving integration dependencies
- Serve as key member and Subject matter expert responsible for analyzing customer requirement, estimates based on requirement, assisting development and testing team for understanding of customer requirement
- Redknee's Turnkey Converged Billing (TCB) product suite is an End to End solution for Telecom operators which provides a full suite of capabilities like provisioning, real-time rating and charging, billing and invoicing, customer care
- TCB supports prepaid, postpaid, and hybrid subscribers, as well as any type of access technology, including wireless and wireline, cable and broadband
Quality Assurance Engineer
Alepo Technologies Pvt. Ltd.
04.2010 - 08.2012
- Conducted stress testing using Jmeter and functional/regression testing, ensuring high-quality software releases
- Tracked defects using Bugzilla, categorized issues, and prepared detailed bug reports
- Supported user acceptance testing (UAT) and worked on SQL database testing
- Preparation, modification and execution of test cases for functional and regression testing
- Worked on SQL database and server related testing
Education
MBA - Information Technology
ITM Institute
B.Sc. - Statistics
Mumbai University
Skills
Linux
Windows
UNIX
VMware
GCP
FuseESB 702
Billing/Payment
Invoicing
Mediation
Jmeter
SOAP-UI Pro
SQL developer
fiddler
Wireshark
MS-SQL Server 2012
MySQL
Oracle 12C
Agile & Lean Methodologies
Scrum
Kanban
SAFe
Backlog Management
Sprint Planning
Stakeholder Communication
Collaboration
Agile Change Management
Risk Management
Continuous Improvement
Process Optimization
Agile Tools
JIRA
Confluence
Team Coaching
Mentorship
Cloud Computing
API Testing
Certification
CSM, Scrum Alliance, 07/01/17
Awards
- Redknee Work Excellence Star-Spot Awards
- Vodafone Shared services 'Pat on Back' Award, 2019, Successfully migration of services.
Timeline
Scrum Master Lead
Optiva Inc
12.2020 - Current
Test Manager
Vodafone Shared Services India
05.2018 - 12.2020
Senior SIT Engineer, Certified Scrum Master (CSM)
Redknee Technologies Pvt. Ltd.
08.2012 - 03.2018
Quality Assurance Engineer
Alepo Technologies Pvt. Ltd.
04.2010 - 08.2012
B.Sc. - Statistics
Mumbai University
MBA - Information Technology
ITM Institute