Mahesh Chavan
Bengaluru
Summary
To use my skills to best of my abilities and grow in a way that is beneficial for the company and me. Develops in personal skill and professional skill in a direct or indirect beneficiated to me and the organization. Results-driven Deputy Sales Manager known for high productivity and efficient task completion. Skilled in strategic sales planning, customer relationship management, and team leadership to drive sales growth. Excel at communication, negotiation, and problem-solving to achieve targets and enhance team performance. Ready to leverage skills in a new challenging environment to contribute to business success. Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
6
6
years of professional experience
Work History
Deputy Sales Manager
Justdial ltd
Bengaluru
05.2025 - Current
- Coordinated sales team activities and schedules
- Developed strategic sales plans for regional markets
- Led training sessions for new sales staff
- Managed client relationships and addressed concerns
- Conducted regular performance reviews with team members
- Collaborated with marketing to align promotional efforts
- Analyzed market trends to identify potential opportunities for growth.
- Resolved customer complaints in a timely manner while maintaining high standards of customer service.
- Maintained effective communication between all departments within the organization.
- Developed and managed the sales team to meet or exceed quarterly objectives.
Assistant Sales Manager
Justdial ltd
Bengaluru
07.2024 - Current
- Supported sales team with daily operational tasks and client inquiries.
- Coordinated training sessions for new sales representatives and onboarding processes.
- Managed client relationships through effective communication and follow-up practices.
- Assisted in developing promotional materials for marketing campaigns and outreach efforts.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Oversaw inventory management to ensure product availability for customer demands.
- Maintained accurate records of sales activities and customer interactions using CRM tools.
- Managed a team of sales representatives by providing guidance, training, and support.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Opened and closed store, set up registers and secured cash.
Sales - Team Lead - Tele Marketing
Justdial.com
Bengaluru
06.2023 - Current
- Monitored sales metrics closely, making data-driven decisions to improve overall team performance.
- Developed strong client relationships through consistent communication and attentive customer service.
- Streamlined internal processes for increased efficiency, optimizing daily operations within the sales department.
- Coordinated with outside vendors as needed for various projects or initiatives aimed at improving the overall effectiveness of the Inside Sales Team.
- Delivered informative product demonstrations to potential clients, showcasing unique features and benefits effectively.
- Negotiated contracts skillfully, securing favorable terms for both clients and company alike.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth.
- Identified new business opportunities by analyzing market trends and competitor activity.
- Maintained accurate records of customer interactions using CRM software, ensuring seamless information sharing across departments.
- Adapted quickly to changing market conditions while maintaining focus on achieving both short-term objectives and long-term strategic goals.
- Exceeded revenue goals consistently with tenacious prospecting efforts and strategic account management practices.
- Led daily sales meetings to align team goals and strategies.
INSIDE SALES EXPERT
Practo Technologies
Bengaluru
02.2023 - 06.2023
- Conducted regular follow-up with clients post-sale, ensuring satisfaction with product performance and addressing any concerns or issues that arose.
- Implemented upselling techniques to maximize revenue from existing clients, contributing to overall growth of the company.
- Accelerated decision-making process among prospects by providing timely responses to inquiries regarding product specifications or pricing details.
- Assisted in development of annual sales forecasts, providing input based on market trends and current pipeline activity.
- Improved client retention rate by conducting regular account reviews, identifying areas for improvement or expansion opportunities within existing contracts.
- Collaborated with marketing team to create targeted promotional materials for use in lead generation efforts.
- Exceeded sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Inside Sales Associate
Backbuck (Zinka Logistics Solution)
Bengaluru
09.2021 - 11.2022
- Call Fleet owners/users who installed the app and help them understand the platform.
- Understand the need of the Customer and guide them in the best way to benefit from Boss App usage.
- Convert the Customer & make them avail any of the services from our diverse portfolio Like Diesel Card, Fastag, Loadbod, Gps.
- Call dormant customer and increase their transactions on the platform.
- Maintain thorough & accurate MIS of all the calls and follow-up as required.
- Make sure to establish a smooth interoperability between different verticals of the organization.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Streamlined internal processes for better efficiency, allowing for quicker response times to customer inquiries.
Inside Sales Associate (SME)
Phable care
Bengaluru
12.2019 - 08.2021
- Provided excellent customer service throughout entire sales cycle, addressing client concerns promptly and professionally.
- Utilized CRM system effectively to track leads, maintain detailed client records, and monitor progress toward sales goals.
- Increased sales leads by proactively engaging with potential clients through cold calling and email outreach.
- Negotiated pricing agreements with clients, securing favorable terms for both parties involved in transactions.
- Streamlined sales process, resulting in improved efficiency and higher close rates.
- Supported outside sales representatives as needed during complex negotiations or high-priority client engagements.
Education
Some College (No Degree) - HR & Marketing
S V Degree College
Bidar01.2019
Skills
- Quick & Dedicated learning attitude
- Problem solving
- Self-Committed
- Innovative thinking
- Smart Learning
- Customer Relationship Building
- Sales Coaching
- Sales strategy development
- Recruitment
- Customer surveying
- Sales Tracking
- Customer Service Management
- Sales Team Leadership
- Client Support
- Sales Reporting
- Sales closing
- Market Knowledge
- Sales Development
- Business Planning
- Client relationship management
- Sales strategy
Accomplishments
- Best sales performer of the year 2021-2022 (Phablecare pvt Ltd)
- Honoured twice certificate of excellence from (Phablecare Pvt Ltd)
- Achieved many appreciations and bonus award from (Phablecare Pvt Ltd)
- Best sales performer in the month June & April star performer award from (Blackbuck zinka logistics Solution)
- Achieved 100% through effectively helping with Team Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
- English
- Hindi
- Kannada
Personal Information
- Date of Birth: 02/05/97
- Gender: Male
- Nationality: INDIA
- Marital Status: Single
Timeline
Deputy Sales Manager
Justdial ltd
05.2025 - Current
Assistant Sales Manager
Justdial ltd
07.2024 - Current
Sales - Team Lead - Tele Marketing
Justdial.com
06.2023 - Current
INSIDE SALES EXPERT
Practo Technologies
02.2023 - 06.2023
Inside Sales Associate
Backbuck (Zinka Logistics Solution)
09.2021 - 11.2022
Inside Sales Associate (SME)
Phable care
12.2019 - 08.2021
Some College (No Degree) - HR & Marketing
S V Degree College
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