MAHESH KAMBLE
Associate Manager - Technology Service Organization
Mumbai
Summary
Dynamic Associate Project Manager with a proven track record at GEP, excelling in requirements gathering and fostering client relationships. Leveraged technical understanding and interpersonal skills to enhance procurement operations and project execution. Achieved significant milestones by collaborating effectively, demonstrating a keen ability to drive team performance and client satisfaction.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Associate Project Manager
GEP
03.2022 - Current
- Proficient in SMART by GEP Source to Pay Procurement Software platform and JIRA Software
- Responsible for scouting potential upsell opportunities with the client for SMART
- Collaborate with stakeholders to gather requirements, define project scope, and establish clear goals for successful execution that can work within the product framework
- Developing implementation project plan with the customer
- Validate customer stakeholders requirements and concerns are heard and well-coordinated internally
- Act and lead as face of the organization to the customer and provide a unified response back to the customer on behalf of the Team
- Deployment responsibilities include assisting customers throughout the various phases of implementation process
- Assist with all aspects of a deployment: process configuration, feature/functionality demos, user interface configuration and regression testing
- Liaison between the customer and various groups within organization such as Technical Support, Engineering, and Product Management
- Support senior project managers in executing complex initiatives by performing research, data analysis, and presentation preparation tasks as needed
- Responsible for constructing and maintain Business and Technical requirement documents with internal and external stakeholders
- Coordinate with cross-functional teams to successfully achieve project milestones and objectives
- Evaluate team members performance throughout the duration of projects, providing constructive feedback for professional growth opportunities
Team Leader - Procurement Operations
GEP
07.2021 - 02.2022
- Monitor PR to PO operations and manage timely delivery.
- Enhance teams operational performance and reduce labor expenses by developing and implementing automations.
- Perform preventative maintenance and calibration on equipment and systems to prevent malfunctions and work obstacles.
- Developed and enhanced relationships with customers, vendors and internal stakeholders.
- Negotiate with suppliers to find quality products and best prices.
- Manage standard operating process, SLA and productivity targets.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Compile training plans and materials, maintain SOP's for new employees and track skill development.
- Conduct root cause analysis in deficient areas to identify and resolve issues.
- Generate Power BI and PPT presentation reports for stakeholders as and when requested and adhere to timeline
- Communicate KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluate team member performance and productivity, provide timely feedback and uplift to improve professionally
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Senior Analyst
WNS Global Services
04.2016 - 07.2021
- Successfully transitioned IT Procurement process in 2016 via enduring training held at client location in UK. Overview - Purchase and renew new software licenses and subscriptions as per stakeholder’s requirement adhering to the contractual terms and conditions
- Successfully transitioned UK project of international music metadata QC process in 2020 virtually due to Covid-19. Overview - QC metadata of international music release and distribute them digitally to different platforms like Deezer, Spotify, Apple Music, Amazon Music and Google Play.
- Work with team to resolve queries related to contract uploads, negotiations and renewals of agreements/services
- Audit travel and expense bills and process the claims timely following the checklist, exceptions to be parked for review and highlighted to stakeholders and action as advised
- Setting up targets & SLA, establish & maintain quality & productivity goals for the process
- Maintaining SOP and changes as per updates received from client
- Monitor and work with team towards achieving team’s objectives, KPI and SLA
- Manage escalations and ensure timely resolution of all queries
- Support team in data management and quality control activities
Purchasing Specialist
GEP
09.2014 - 03.2016
- Analyze MRP, specifications and RFQ requirements to perform purchase analysis.
- Floating RFI, RFQ and RFP to various suppliers as per requirement
- Negotiate with suppliers on price, quantity and delivery
- Make comparative statements of quotations
- Handled MRO and IT categories
- Issue Purchase Orders to vendors on timely basis
- Arrange expedite shipments to prevent unscheduled manufacturing downtime
- Take regular follow up on Expedite PO by constantly interacting with suppliers for Orders to be delivered on time
- Resolve invoice blocks
- Process all purchase orders for Engineering, Maintenance and Stores Department
- Contact suppliers to resolve missed deliveries, short shipments, and pricing discrepancies
- Update procurement database for additions/deletions in supplier base
Associate
WNS Global Services
08.2012 - 09.2014
- Review purchase requisitions and identify sources of supply
- Receive purchase requisition from supply team with required raw material items, quantity, and expected delivery dates
- Identify and develop alternate suppliers for cost benefits, better lead time, quality & commercial terms benefits.
- Work with client group and suppliers to resolve delivery issues and process claims.
- Research and resolve invoice discrepancies & account disbursements.
- Maintain Vendor Master Records/Updates/New Vendor Setup.
- Understanding International commercial terms (inco terms)/payment term
- Work with supplier and end user to resolve invoice, damaged / returned goods and ship date issues.
- Establish and follow up on shipping dates with suppliers, resolve issues with supplier/requestor.
- Track orders placed and ensure delivery within agreed timeframes. Route high-value items not on contract to category manager for resolution
- Answered incoming telephone calls and processed incoming and outgoing mail to support helpdesk in resolving queries.
Senior Sales Executive
Air Fitness Life Studio
06.2008 - 02.2011
- Analyzed market trends in Fitness industry to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Sold membership to new and established customers..
- Developed relationships with high-profile clients by successfully executing referral sales techniques.
- Managed digital marketing initiatives in accordance with consumer targets and needs.
Education
Bachelor of Arts -
YCMOU, Open University
Pune 06.2009 - 05.2011
SSC -
Bethesda Convent High School
Miraj, Sangli 04.2001 -
Skills
Requirements Gathering
Purchasing and procurement
Technical understanding
Client Relationships
Interpersonal Skills
Teamwork and Collaboration
Certification
PMI Bascis of Disciplined Agile
Timeline
PMI Bascis of Disciplined Agile
08-2023
Associate Project Manager
GEP
03.2022 - Current
Team Leader - Procurement Operations
GEP
07.2021 - 02.2022
Senior Analyst
WNS Global Services
04.2016 - 07.2021
Purchasing Specialist
GEP
09.2014 - 03.2016
Associate
WNS Global Services
08.2012 - 09.2014
Bachelor of Arts -
YCMOU, Open University
06.2009 - 05.2011
Senior Sales Executive
Air Fitness Life Studio
06.2008 - 02.2011
SSC -
Bethesda Convent High School
04.2001 -