Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Academic Proficiency
Languages
Websites
Certification
Timeline
Generic

Mahesh Kavlekar

Panaji

Summary

Results-oriented sales manager with 10 years of experience in sales, retail, operations, and customer service. Proven track record in product development, promotion, and optimization, leading to increased revenue and client retention. Expertise in advanced marketing strategies and relationship building, fostering strong client rapport and supporting branding objectives. Committed to driving organizational growth through effective sales and operational strategies.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Manager

Paytm
Panjim
10.2023 - 02.2025
  • Managed Goa Cluster for Micro Market Managers and Semi QR Teams, overseeing 12 MMMs across North and South Goa.
  • Planned monthly objectives and KPIs for the team to drive performance.
  • Acquired new merchants while maintaining relationships with existing Paytm partners.
  • Resolved merchant queries within turnaround time, ensuring high satisfaction rates.
  • Conducted regular training sessions to update team on new processes and best practices.
  • Guided team towards achieving incentives through business performance updates.
  • Facilitated weekly market activities targeting high-transaction outlets with team members.
  • Analyzed customer data to uncover growth opportunities and compiled sales performance reports.

Manager For Consumer And Durable

HDFC Bank Ltd
Panjim
02.2022 - 10.2023
  • Oversaw Goa Cluster operations, managing 10 Branch Development Representatives across 63 branches.
  • Directed monthly planning to achieve targets for Consumer Durables Portfolio.
  • Conducted market visits for vendor sign-ups with BDRs according to location needs.
  • Resolved customer queries regarding consumer durables, ensuring satisfaction and brand loyalty.
  • Facilitated training sessions for BDRs on updates and new processes.
  • Drove team performance by providing updates on business standings and incentive opportunities.
  • Achieved a significant growth in vendor sign-ups since joining organization.
  • Produced monthly reports detailing operational performance metrics for senior management.

Area Sales Manager

Fino Payment Bank
08.2021 - 02.2022
  • Handling Goa Cluster (North and South).
  • Having a Team strength of 7 Territory Sales Manager Reporting to me for North and South Goa Planning and Strategy for the Team and Cluster.
  • Time to Time majoring the performance to the TSM and alloted area on all the Parameters of the business.
  • Visiting Merchants and Distributors on timely basis with the TSM as per their location.
  • Handling the Distributor and Merchant Grievances if there and providing the resolution given within the Time Frame.
  • Conducting time to time training sessions for the TSM on new updates so that they are well verse about the schemes and new update.
  • Working on closing of Big Distributors leads with TSM.
  • Getting the Objectives set for the Team Members so that each one can earn productive incentives and be motivated on the field.
  • From the date of the joining the Organization the Goa Cluster has movement on growth.
  • In 2nd Month September of joining achieved the set target for the Goa Cluster.
  • Out of 7 TSM in September month more than 50 percent member has taken highest slab of incentives on Business KPIs.

Assistant Manager

Vodafoneidea Ltd
03.2018 - 07.2021
  • Handling Vodafone Mini Store & Channel Partners for Goa & Sawantwadi.
  • Handling 14 Vodafone Mini Store / Myidea Stores and Its Productivity & Profitability.
  • As Channel manager handling the Channel Partners & timely having a meeting with all and discussing about the Business & its Progress.
  • To expansion of The Channel Partners as per the Market Requirement.
  • Handling the Existing Channel Partner & Store Profitability.
  • Maintaining the Relation with the Channel Partner with sharing their Progress and making plan to earn more profit.
  • Driving the Business with the Executive Placed at the Stores.
  • Planning & Strategy to make the Channel Partner Profitable.
  • Handling 11 executives at the store and Driving the Business of day to day basis.
  • Meeting the Channel Partner on Visit at the store and discussing about the profitability of the Channel.
  • Keeping the Executive Motivated and make to achieve their incentive slab on monthly basis.
  • Conducting Monthly R&R for the executives to keep them motivated Towards the work & same results in good productivity of the Channel.
  • Planning the Strategy for the incremental Business at the Channels.
  • Conducting Weekly Activity at all the store as per planner so that it helps to maintain & increase the footfall at the store.
  • Taking time to Time review of the executive discussing their Future and Progress.
  • Taking training sessions with the Executive on the Monthly Basis on Product & Process.
  • Has been awarded Continuously 3rd time as the for the Month June July & August 2018 as the Best VMS Lead in Maharashtra & Goa.
  • Has been Awarded with the Samrat Awards for the month of June July & aug 2018 as the Best Channel Manager in Goa Zone.

Territory Sales Manager

SNAPBIZZ CLOUDTECH PRIVATE LIMITED
04.2017 - 03.2018
  • To ensure that target set by the company is achieved.
  • To generate leads by visiting the market explaining the Feature's & benefits of using the POS System.
  • Expansion of the outlets with the system in the market.
  • Meeting the Retailers giving the demo of the system and getting the leads Closed.
  • Identifying the Outlets with higher ARPU and closing the lead.
  • Making the Retailer realized with the POS system at their Store / Outlet how they manage their daily activities with the best possible Report as per the GST slabs.
  • By Giving Demo of the system how they can use the system as money making concept.
  • How can Retailer can make more profit with the help of the POS system Eg Through Visibility, Sending Promotion SMS and building Up his own Data base of the Customers of his store.
  • On Boarding New Distributor for North Goa and south Goa.
  • Adhering Customer Complaints and handling Service Team.
  • Motivating the owner by meeting them as per monthly planner so that they can do 100% usage of the system at store.

Sr. Executive Stores Manager

Goa Vodafone Cellular Limited
Panjim
12.2011 - 02.2016
  • Directed flagship store operations in Goa, achieving key company objectives through strategic planning.
  • Managed a team of 7 to 8 members, enhancing employee effectiveness via targeted training sessions.
  • Oversaw inventory and cash management processes, ensuring accuracy and compliance.
  • Resolved escalated customer inquiries and complaints, maintaining high satisfaction levels.
  • Reviewed completed work for consistency and quality assurance across all areas.
  • Organized team-building activities to cultivate a positive workplace culture.
  • Planned and facilitated team meetings to align on business results and priorities.
  • Delegated tasks to staff while establishing clear priorities and performance goals.

Off Role Credit Verification Co-Ordinator

Aircel
08.2010 - 12.2011
  • Handling 5 In-house CV Executives & 1 Verification Agency.
  • Handling the Team of 05 Executives.
  • Maintaining the Rosters and shift Planning.
  • Forming formats, techniques for increasing speed and quality work of Touch points, galleries in the assigned Region.
  • Responsible for Maintaining MIS of whole Kolhapur Zone.
  • Total control over Daily Postpaid Logins.
  • Coordinating with Bill Delivery Agency.

Store Manager Off Role

Reliance Communication
01.2007 - 08.2010
  • Store Operations cash handling & Inventory.
  • Handling the Team of 05 Executives.
  • Maintaining the Store Reports & Infra.
  • Responsible for the Store Profitability.
  • Handset Sales CDMA & GSM.
  • Sales & Service.
  • Handling Escalations & Collection of the Store.

Team Leader

IBM Daksh
Pune
03.2005 - 12.2007
  • Achieving the Service level above 98%.
  • Handling the Team of 25 Executives.
  • Maintaining the Rosters and shift Planning.
  • Responsible for the Quality Calls.
  • Responsible for arranging the Training Session for the Team.
  • Maximize the productivity of work. Reduce redundancy in work.

Education

Graduation -

Dempo College of Commerce And Economics
Goa
01.2004

HSC -

Dempo College of Economics
Goa
01.1999

SSC -

Peoples High School
Goa
01.1997

Skills

Sales forecasting and planning

  • Team leadership and training
  • Customer relationship management
  • KPI tracking and analysis
  • Product expertise
  • Sales strategy development
  • Time management skills
  • Client acquisition strategies
  • Rapport building

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 11/01/82
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Academic Proficiency

  • SSC, Peoples High School, Goa Board, 60%, 1996-1997
  • HSC, Dempo College of Economics, Goa Board, 57%, 1998-1999
  • Graduation, Dempo College of Commerce And Economics, Goa Board, Pass Class, 2003-2004

Languages

Konkani
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1

Certification

  • Has been awarded for the top performer for the last three quarters for the year 2024-2025 for the sales performance by the team
  • Has been awarded the Star of the month of Oct Nov and Dec 24 for the Highest Merchant Acquisition.

Timeline

Sales Manager

Paytm
10.2023 - 02.2025

Manager For Consumer And Durable

HDFC Bank Ltd
02.2022 - 10.2023

Area Sales Manager

Fino Payment Bank
08.2021 - 02.2022

Assistant Manager

Vodafoneidea Ltd
03.2018 - 07.2021

Territory Sales Manager

SNAPBIZZ CLOUDTECH PRIVATE LIMITED
04.2017 - 03.2018

Sr. Executive Stores Manager

Goa Vodafone Cellular Limited
12.2011 - 02.2016

Off Role Credit Verification Co-Ordinator

Aircel
08.2010 - 12.2011

Store Manager Off Role

Reliance Communication
01.2007 - 08.2010

Team Leader

IBM Daksh
03.2005 - 12.2007

Graduation -

Dempo College of Commerce And Economics

HSC -

Dempo College of Economics

SSC -

Peoples High School

Similar Profiles

CREATE PROFILE
Mahesh Kavlekar