Summary
Accomplishments
Skills
Work History
Education
Overview
AssistantManager
Mridul Tiwari

Mridul Tiwari

Mumbai

Summary

Dynamic and results-driven Senior Sales Manager with over 6 years of progressive experience in corporate sales, strategic account management, and team leadership within the financial services and pension fund sectors. Proven track record of exceeding sales targets (130% achievement), driving significant KPI improvements (from 74% to 89% YoY), and onboarding over 1,150+ corporate clients across western region i.e Maharashtra, Madhya Pradesh, Goa & Gujrat in India. Adept at mentoring and coaching sales teams, cross-functional collaboration, and executing multi-channel onboarding strategies to accelerate business growth. Seeking to leverage strategic insight, operational excellence, and people management skills to deliver sustained revenue growth and market expansion as a Senior Sales Manager.

Accomplishments

  • Achieved 130% of FY24 sales targets and improved KPI achievement from 74% to 89% year-over-year, driving a 25% KPI growth through strategic leadership.
  • Managed onboarding of 1,157 corporate across western region i.e Maharashtra, Madhya Pradesh, Gujarat and Goa in India, managing multi-stakeholder relationships and ensuring seamless collaboration between sales, operations, and client teams.
  • Spearheaded 243 Subscriber Awareness Programs (SAPs) and 235 training sessions over physical and virtual engagement to over 7,000 attendees and fostering a culture of continuous learning and team development.
  • Mentored junior sales staff, enhancing team performance and contributing to consistent achievement of ambitious sales goals.
  • Supported for recovery of ₹1.18 Cr on quarterly basis in CRA billing, leading cross-departmental efforts to secure critical revenue streams and improve financial outcomes.

Skills

  • Sales Leadership & Team Management
  • Revenue Growth & Recovery Strategies
  • Corporate Client Acquisition & Retention
  • Cross-functional Collaboration & Coordination
  • Sales Training, Coaching & Mentoring
  • Market & Subscriber Engagement
  • B2B Conclave Event Planning & Execution
  • Product Presentation & Creative Marketing Collateral

Work History

Assistant Manager

Protean E-Gov. Technology Limited (Erstwhile Known as NSDL e-Gov.)
06.2023 - Current
  • Coordinated and led cross-functional teams during major onboarding drives and strategic engagement initiatives, ensuring seamless collaboration and goal alignment.
  • Mentored and supported junior sales representatives, providing guidance on client management and sales techniques to improve team performance.
  • Spearheaded the organization and execution of 485+ meetings and Subscriber Awareness Programs (SAPs), fostering teamwork and driving high-impact client interactions.
  • Collaborated with marketing, operations, and finance teams to align sales strategies with organizational objectives and optimize revenue recovery efforts.
  • Played a key role in motivating teams to achieve and surpass ambitious sales targets, contributing to a 25% year-over-year KPI improvement.
  • Onboarded 1,157 corporate, expanding the PAN India reach of the National Pension System (NPS) and growing the total corporate subscriber base by 32% (from 39,488 to 52,048).

Territory Manager

Aditya Birla Sunlife Pension Management limited
12.2022 - 05.2023
  • Managed a portfolio of 85+ existing and newly acquired corporate clients for the National Pension System (NPS), overseeing business for both the Pension Fund Manager and Point of Presence (POP).
  • Developed and nurtured long-term relationships for sustained subscriber acquisition by conducting virtual and physical awareness sessions.
  • Collaborated with senior leadership including CHROs and CFOs to design and implement customized pension solutions aligned with corporate goals.
  • Executed multi-channel employee onboarding strategies, increasing adoption rates and ensuring smooth integration of pension plans.
  • Coordinated cross-functional efforts to streamline client onboarding and enhance service delivery.

Deputy Manager

ICICI BANK Limited
02.2020 - 11.2022
  • Adding growth to High Value Accounts of large corporate groups through consultative selling & providing effective customer solutions, by doing product gap analysis.
  • Ideation and execution of Marketing & promotion strategies for the designated areas based on industry type, revenue, and business model for new business acquisition.
  • Generating Reports to outline the performance data of the accounts for management to make timely decisions with regards to increasing the throughput.
  • Handling Accounts related query and exigency if any, by coordinating among various stakeholders in the bank and ensuring a positive customer experience.
  • Up-selling and Cross-selling for increasing Customer Lifetime Value.
  • Continuous learning process of new banking products and identifying the new or current clients who will benefit from the use of the same

Associate Recruiter

Lancesoft Technology Private Limited
11.2017 - 02.2018
  • Experience in working with well-established engineering & manufacturing companies viz. L3, PPG, Parson, LYB, BMW, GE Aviation.
  • Sourced resumes by understanding the Project requirements, specifications, and company policies.
  • Exposed to contemporary recruitment tools like Jobsites & Databases (Monster, CareerBuilder). Followed up with the candidates constantly. Worked closely with account and line managers.

Sr. Business Developer

High Brow Market Research Investment Advisory Private Limited
06.2016 - 10.2017
  • To manage a team of 8 inside sales executives and to ensure the targets are achieved in the set timeframes.
  • Training the team to understand the customer's business requirement, negotiating the terms of an agreement, and successfully closing the sale.
  • Auditing the calls and providing constructive feedback to the team.
  • Handle escalations if any and collaborate with cross-functional teams to improve customer service experience.
  • To generate report based on data fetched from the calls outlining the demographics and investment ability of the customers and generating potential leads list for the team to work on.
  • Analyzing the successfully converted calls to generate report, outlining a typical profile of a customer, segregated according to income brackets, demographics, and geographical location.
  • Managing Key clients to increase the customer lifetime value. Gained valuable knowledge in Stock Market, Derivatives and Mutual funds.

Education

BANKING & INSURANCE

ICICI MANIPAL ACADEMY
03.2021

Bachelors - Mechanical Engineering

RAJIV GANDHI PRUDYOGIKI VISHWAVIDYALYA
06.2016

Higher Secondary - Physics, Chemistry & Math's

Dayanand Anglo Vedic Public School
06.2012

Sr. Secondary - Science

Dayanand Anglo Vedic Public School
05.2010

Overview

9
9
years of professional experience

Similar Profiles

  • Sourabh Shukla

    Sourabh ShuklaSourabh Shukla

    Senior Manager – Product & Innovation at Protean e-Gov Technologies Ltd.Senior Manager – Product & Innovation at Protean e-Gov Technologies Ltd.

  • Adil Uddin Khan

    Adil Uddin KhanAdil Uddin Khan

    Technology Trainee at Protean E-gov TechnologiesTechnology Trainee at Protean E-gov Technologies

  • Krupali Gadhavi

    Krupali GadhaviKrupali Gadhavi

    Data Science & Business Analytics Internship Program at PlasmidData Science & Business Analytics Internship Program at Plasmid

  • Neel Yagnik

    Neel YagnikNeel Yagnik

    Client Referential Officer (Associate Level 1) at BNP Paribas ISPLClient Referential Officer (Associate Level 1) at BNP Paribas ISPL

  • Aneri Nandu

    Aneri NanduAneri Nandu

    Media Insight Analyst. at OnclusiveMedia Insight Analyst. at Onclusive

CREATE PROFILE
Mridul Tiwari