Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
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Mahesh K. Rambade

Mahesh K. Rambade

Bhayander east

Summary

Dynamic F&B professional with a proven track record at Compass Group, enhancing customer satisfaction through meticulous team management and innovative process improvements. Expert in hospitality etiquette and POS systems, I excel in creating memorable dining experiences. Skilled in both marketing and MS Office, my leadership has consistently elevated service standards and team performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

F& B Supervisor

Compass Group
MUMBAI
03.2024 - Current
  • Maintained Records, prepared reports and composed correspondence relative to the work. Planned and controlled the activities
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Restaurant Supervisor

Le Grenier a pain
Riyadh
02.2022 - 02.2024
  • Supervised and managed a team of 9 staff Including waiters, cashier and barista ensuring that Excellent customer service was provided to all customers

Team leader

Food Homes
Mumbai
01.2021 - 02.2022
  • Analyzed current processes and identified areas For improvement, resulting in increased customer satisfaction
  • Developed and implemented new policies and procedures To improve sales efficiency

Captain Waiter

Le Grenier a pain
Riyadh
12.2017 - 12.2019
  • Monitored customer service performance and implements strategies to ensure customer satisfaction

Waiter

Maathahari club
Mumbai
10.2016 - 12.2017

Waiter

Paul Restaurant
Jeddah
03.2014 - 03.2016

Waiter

ISS Catering services
Mumbai
08.2012 - 03.2013

Trainee

Ramada Hotel
Mumbai
12.2011 - 06.2012

Education

Bachelor - Hotel management

Mumbai University
Mumbai

Skills

  • Marketing skills
  • Hospitality etiquette
  • POS systems
  • Hygiene standards
  • French service
  • Team management
  • Tally 92
  • Standard service
  • MS Office

Certification

  • Proficient with Microsoft Office
  • Tally 7.2
  • POS (OMEGA & IDS)
  • Web Skills

Hobbies and Interests

  • Travelling
  • Cooking
  • Reading News
  • Yoga

Languages

  • English
  • Arabic
  • Hindi
  • Marathi

Timeline

F& B Supervisor

Compass Group
03.2024 - Current

Restaurant Supervisor

Le Grenier a pain
02.2022 - 02.2024

Team leader

Food Homes
01.2021 - 02.2022

Captain Waiter

Le Grenier a pain
12.2017 - 12.2019

Waiter

Maathahari club
10.2016 - 12.2017

Waiter

Paul Restaurant
03.2014 - 03.2016

Waiter

ISS Catering services
08.2012 - 03.2013

Trainee

Ramada Hotel
12.2011 - 06.2012

Bachelor - Hotel management

Mumbai University

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Mahesh K. Rambade