MAHESH K S
DGM-Strategic Account Manager
Chennai,TN
Summary
Exceptional Sales professional with 18 years of sales experience. Proven ability to produce sales in difficult markets and outperforming competitors. Able to make decisive business judgments to increase revenue. Persuasive communication skills and effective leader Award-winning Telecom Account Management Professional with a talent for building new and Nurturing existing customer relationships by developing value proportions that add value to my client's business and enhance the organization's profitability.
Strategic account management professional with proven track record of driving client success and optimizing business relationships. Expertise in developing and implementing strategic plans, identifying growth opportunities, and delivering tailored solutions. Strong focus on team collaboration and adaptability, ensuring consistent achievement of goals and high client satisfaction. Known for excellent communication, negotiation, and problem-solving skills.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
2
2
Languages
Work History
STRATEGIC ACCOUNT MANAGER -LARGE ACCOUNTS
Vodafone Idea Ltd
12.2021 - Current
- Handled two groups with 32 active significant accounts, such as TVS Group,Renault Nissan Group, Murugappa Group and Matrimony.com, and worked with C-Level management to grow revenue for these accounts.
- Revenue growth is achieved by including high-margin sales.
- Ensure the delivery of new business order bookings for both mobility and non mobility.
- Enhanced client relationships by consistently delivering strategic insights and tailored solutions.
- Handling client inquiries and negotiating order/contract closures to maximize income.
- Increase new business via upselling and cross-selling to existing customers.
- Ensure timely and successful delivery of our solutions in accordance with customer requirements.
- Participation in the creation of pipelines for major opportunities in mobility and FLX.
- Responsible for overall account strategy and top/bottom line DB sales and business development.
- Execute GTM and sales strategies to meet or exceed commitments.
- Participation in all national program , including CII, CIO, and business events for C-level connections.
TECH PARTNER ACCOUNT MANAGER
Vodafone idea ltd
05.2019 - 11.2021
- To manage and drive the market share in order to attain market leadership in territory allocated within the SME segment.
- Drive growth, in terms of fixed line, IIOT and Cloud revenues market share, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.
- Focus on Channel Productivity and sensibilities, Extraction and roll out of connected clusters.
- Handling 7 active Channel Partners and generating prospects and supporting the Channel team to achieve their committed Monthly Targets.
- Working closely with Product team and will do Training for all channel partners to outperform in the market.
PARTNER ACCOUNT MANAGER
Vodafone Idea Ltd
05.2018 - 04.2019
- To manage and drive the market share in order to attain market leadership in territory allocated within the SME segment.
- Drive growth, in terms of subscriber base, revenues, market share, whilst complying with agreed budget, timescales and agreed Policy guidelines as also with all regulatory norms.
- Focus on Channel Infrastructure and Channel Eco system to Increase the mobility and Non-Mobility market share of SME in the market.
- Organizing various promotional activities to increase the brand visibility and generate sales through road shows, Territory wise Account Mapping to Channel Partners.
BUSINESS DEVELOPMENT MANAGER
Vodafone Idea Ltd
05.2016 - 04.2018
- Responsible for overall Account strategy.
- Responsibility for delivering Top Line and Bottom-line DB: Sales & Business Development.
- Execute strategy for GTM, Sales for achieving the overall Large Account Segments DB & incremental CMS & RMS and Own C-level/E-Level engagement.
- To Achieve Revenue and Number Target for Mobility and Data products.
- Consultative sales approach to address the pain areas and provide suitable and affordable solutions to clients CXO level discussion for swift decision making.
- Build healthy funnel with all the KDM.
CHANNEL SALES MANAGER
Vodafone india Ltd
05.2015 - 04.2016
- Managing Direct Sales Team and ensured consistent business every month.
- Maintained good relationship with DST members and achieved very lowest attrition.
- Responsible for increase in revenue by achieving monthly Targets.
- Collaborated and shared skills and expertise to communicate effectively and persuasively with clients and close deals.
- Recruit, develop and manage the channel Partners, Assign product line (Mobile, 2 G & 3G Products) to Maximize sales and revenue.
- Conducting Training to Field Sales Offices/Tele callers on Product and selling Skills.
- Supporting and Assisting Channels to penetrate 79% sales in SME Segment.
DIRECT SALES TEAM - HANDLING
Vodafone india Ltd
05.2013 - 04.2015
- Handling an exclusive portfolio of Competitor accounts conversion with a specific focus on Top Corporate.
- To manage a 20 member team whose Key areas of responsibility are
- 1. Map the length and breadth of Chennai corporate base.
- 2. To keep an eye for new set ups and start up projects.
- 3. Generate new prospects.
- 4. Service delivery to existing relationships.
HUNTING ACCOUNT MANAGER
Vodafone Essar South Ltd
05.2012 - 04.2013
- Alliance Project & New Hunting Accounts.
- Alliance Project & New Hunting Accounts Account Crack thru VTTA. (Vodafone Total telecom Approach).
- To provide the team with required directions in line with market trends.
- Target Accounts which Company Turnover 100 to 250 cr.
- To maintain Daily MIS in terms of Net activated connections and reporting of the same.
- To fix up appointments on the daily prospect list generated by the FOS.
- To ensure service delivery to corporate on all their mobility and fixed line enterprises Products requirements.
KEY ACCOUNT MANAGER
Vodafone Essar South ltd
11.2010 - 04.2012
- Identifying & Networking with prospective clients; generating business from existing accounts and achieving profitability and Increased sales growth.
- Leverage extensive knowledge of Vodafone products to establish trusted adviser status in Dedicated accounts.
- Analyzing market trends and tracking competitor's activities and providing valuable inputs for product enhancement and fine Tuning sales.
- Effective planning on resources, marketing activity, training & development to increase the productivity and to achieve the Desired goals.
- Process implementation on Quality, Hygiene & Ambience, Incentive schemes, query downtime & effective MIS for effective operations.
SALES HEAD
Apogee inc
10.2008 - 11.2010
- Responsible for Complete Business Operations for the Territory Through ICICI Channel Business (360 Model Operation @ involving Sales)…Since April 2006 to Nov 2010.
- Handling Operations (360 Model Operations involving Sales, Service & Marketing for Voice and Data).
- Responsible for all business activities in the territory.
- Regular training on Product, Policy, Mock Sessions on sales.
- Responsible for both Penetration & Retention of the Existing Corporate and Acquiring New Corporate in a said territory.
- Have framed effective sales quality parameters to Zero wise the Churn, Negative and Non Usage Customers.
- Formed a Retention Team to control churn through retaining them from churning to other network.
Project Lead
NOKIA TECHNOLOGIES LTD
07.2007 - 10.2008
- Handling HNI Customers for Top brand multi mobile phones and increased the Growth 35% YOY.
Education
BA - PUBLIC ADMIN
University of Madras
Skills
Account strategy
Revenue growth
Client relationship management
Contract negotiation
Market analysis
Business development
Customer insights
Key performance indicators
Business strategies
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Social media marketing
Interests
Reading books
Traveling
Photography
Playing badminton
Awards
09/01/23, Vodafone Journey, Chennai, VIBS Excellence award Q1&Q3 in 2023, Rock star award Q1 & Q4 in 2023, 18 Best Sales Performance award for 6 Years (2013 - '19), 7 Zonal Award for Outstanding Performance (2015 - '18), Won 3 National awards for Best DST Manager Award 2014 -17 in Pan India, 6 Circle combat award winner for 2011-2018, 1 Vodafone Strike Force award winner for 2013 in Greece (Europe), 2 Mega Star award in Vodafone, 19 ICON Awards for Best Sales Performance (2015-17), Best Employee Award from Global HR Vodafone & Business Head, Cross Function Support Award
Timeline
STRATEGIC ACCOUNT MANAGER -LARGE ACCOUNTS
Vodafone Idea Ltd
12.2021 - Current
TECH PARTNER ACCOUNT MANAGER
Vodafone idea ltd
05.2019 - 11.2021
PARTNER ACCOUNT MANAGER
Vodafone Idea Ltd
05.2018 - 04.2019
BUSINESS DEVELOPMENT MANAGER
Vodafone Idea Ltd
05.2016 - 04.2018
CHANNEL SALES MANAGER
Vodafone india Ltd
05.2015 - 04.2016
DIRECT SALES TEAM - HANDLING
Vodafone india Ltd
05.2013 - 04.2015
HUNTING ACCOUNT MANAGER
Vodafone Essar South Ltd
05.2012 - 04.2013
KEY ACCOUNT MANAGER
Vodafone Essar South ltd
11.2010 - 04.2012
SALES HEAD
Apogee inc
10.2008 - 11.2010
Project Lead
NOKIA TECHNOLOGIES LTD
07.2007 - 10.2008
BA - PUBLIC ADMIN
University of Madras