Mahesh Kumar
Mohali
Summary
As an IT Manager with 12 years of experience, I excel in project management, leveraging problem-solving abilities to plan and execute infrastructure and cloud projects efficiently. My expertise extends to vendor management, fostering strong collaborations for streamlined operations. I prioritize team collaboration, ensuring cohesive efforts towards IT service management, effective network administration, and strategic licensing & partnerships management, driving organizational success through innovative and sustainable IT solutions.
Overview
13
13
years of professional experience
4
4
Certification
Work History
IT Manager
CS Soft Solutions India Pvt. Ltd.
Mohali
05.2011 - Current
- Designing and implementing infrastructure and application hardening methodologies (Servers, Storage, Networks, Data Stores, Endpoints, Users) including least privileges, firewall policies, access control, etc.
- Ensure escalated service requests & SLAs are handled promptly.
- Develop standards for workstations, mobile devices, printers, and other devices routinely.
- Lead a team of 10 IT Specialists, System Administrators, Software Engineers, and DevOps professionals, overseeing performance evaluations, and offering coaching and mentorship for growth.
- Coordinate with clients to understand their requirements, assess existing infrastructure, and define integration needs.
- Prepare proposals and business cases outlining the benefits, costs, and risks associated with cloud adoption or migration.
- Develop detailed project plans, timelines, and resource allocations for architecting, migrating, or implementing cloud solutions on AWS and Azure platform.
- Organize domain registrations, DNS configurations, and web hosting services. Oversee cloud infrastructure and services, ensuring scalability, security, and cost-effectiveness.
- Oversee the development and maintenance of documentation including departmental policies, procedures, disaster recovery plans, and technical reports as it relates to IT Operations.
- Manage software licensing agreements for applications such as Adobe, Corel, and Microsoft products. Ensure compliance with licensing terms and regulations, and track software usage.
- Serve as the primary point of contact for vendor relationships, managing contracts, and resolving issues with third-party vendors.
System & Network Engr.
Galaxy Global Group of Institutions, Dinarpur
01.2011 - 04.2011
- Plan for network capacity and scalability.
- Stay updated on emerging networking technologies.
- Design, install, and maintain network hardware and software components.
- Configure and optimize routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot issues.
- Maintain accurate network documentation.
Education
Master of Business Administration (IT) -
Punjab Technical University
09.2010
Bachelor of Commerce -
Kurukshetra University
03.2008
Advanced Diploma in Computer Hardware and Networking. -
DinarpurJetking Info train
08.2007
Skills
- Project Management
- Problem-solving abilities
- Infrastructure Planning
- Vendor Management
- Team Collaboration
- IT service management
- Network Administration
- Licensing & Partnerships Management
Certification
- DevOps Engineer
- Cybersecurity Professional
- CISCO Certified Network Associate (CCNA)
- Microsoft Certified Solution Associate (MCSA)
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Upper Intermediate (B2)
B2
Timeline
IT Manager
CS Soft Solutions India Pvt. Ltd.
05.2011 - Current
System & Network Engr.
Galaxy Global Group of Institutions, Dinarpur
01.2011 - 04.2011
Master of Business Administration (IT) -
Punjab Technical University
Bachelor of Commerce -
Kurukshetra University
Advanced Diploma in Computer Hardware and Networking. -
DinarpurJetking Info train
- DevOps Engineer
- Cybersecurity Professional
- CISCO Certified Network Associate (CCNA)
- Microsoft Certified Solution Associate (MCSA)
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