Mahesh Kumar
Branch Manager
Hyderbad
Summary
Result-oriented and dedicated Diagnostic Center Manager with [X] years of experience in managing day-to-day operations of diagnostic centers, ensuring efficient workflow, excellent patient service, and compliance with healthcare standards. Skilled in team leadership, business development, process optimization, and quality assurance. Proven track record of increasing operational efficiency and patient satisfaction through strategic planning and team coordination.
Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 10 years in the field. Excellent planning and problem-solving abilities.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Center Manager
MedPlus Diagnostic
12.2024 - Current
- Key Responsibilities:
- - Oversee daily operations of the diagnostic center including phlebotomy, radiology, cardiology, and front office teams.
- - Ensure timely reporting, quality assurance, and customer satisfaction.
- - Coordinate with doctors, lab technicians, and support staff to maintain smooth workflow.
- - Monitor revenue targets, billing accuracy, and operational expenses.
- - Handle patient grievances and implement feedback-driven service improvements.
- - Maintain compliance with healthcare regulations and internal audit standards.
- - Supervise team schedules, leave management, and performance appraisals.
- - Prepare daily/weekly/monthly MIS reports and share with management.
- Achievements:
- - Increased monthly revenue by 10-15% through efficient marketing and process streamlining.
- - Successfully implemented digital workflow for patient registration and reporting.
- - Reduced turnaround time (TAT) for reports by through process optimization.
Center Manager
Vijaya Diagnostic
12.2015 - 12.2024
- Key Responsibilities:
- - Oversee daily operations of the diagnostic center including phlebotomy, radiology, cardiology, and front office teams.
- - Ensure timely reporting, quality assurance, and customer satisfaction.
- - Coordinate with doctors, lab technicians, and support staff to maintain smooth workflow.
- - Monitor revenue targets, billing accuracy, and operational expenses.
- - Handle patient grievances and implement feedback-driven service improvements.
- - Maintain compliance with healthcare regulations and internal audit standards.
- - Supervise team schedules, leave management, and performance appraisals.
- - Prepare daily/weekly/monthly MIS reports and share with management.
- Achievements:
- - Increased monthly revenue by 10-15% through efficient marketing and process streamlining.
- - Successfully implemented digital workflow for patient registration and reporting.
- - Reduced turnaround time (TAT) for reports by through process optimization.
Education
Bachelor's Degree - Arts
Dr BR Ambedkar University
01.2017
Skills
- MS Office Suite (Excel, Word, PowerPoint)
References
Mr, Mallikarjun, Cluster Manager, Medplus Diagnostics
Core Competencies
- - Diagnostic Operations Management
- - Staff Supervision & Training
- - Quality Control & NABL/NABH Compliance
- - Revenue Growth & Cost Control
- - Patient Experience & Service Excellence
- - Vendor & Inventory Management
- - Financial Reporting & Budgeting
- - Team Leadership & Performance Monitoring
- - Liaison with Doctors, Technicians, and Admin Teams
Personal Details
- Date of Birth: 1990-01-23
- Notice Period: [Immediate / Two Weeks]
Timeline
Center Manager
MedPlus Diagnostic
12.2024 - Current
Center Manager
Vijaya Diagnostic
12.2015 - 12.2024
Bachelor's Degree - Arts
Dr BR Ambedkar University