Mahesh Lokesh
Summary
Pragmatic professional with over 15 experience in leadership roles. Adept at implementing strategic, business plans, driving growth ,improving operations, team building and project management for Facility Management/ Hospitality industry/ Mall management /Cinemas Operations /QSR.
Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical strategies, and implement systems that optimize productivity, customer satisfaction and achieve bottom Line.
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Overview
16
16
years of professional experience
Work History
Executive Vice President , Operations and Sales
V1 Facility Services Pvt. Ltd
06.2021 - Current
- Led a team of 50+ sales and operations professionals, driving a YOY 20% increase in annual revenue.
- Developed and implemented strategic sales plans that aligned with company objectives, resulting in a 5X growth in new client acquisitions.
- Oversaw daily operations, ensuring the delivery of high-quality services to over 100 client sites.
- Streamlined operational processes, reducing costs by 15% and improving service efficiency.
- Fostered strong relationships with key clients, leading to a 25% increase in client retention rates.
- Managed an annual budget of RS 25cr+, ensuring financial targets were met or exceeded.
- Negotiated and secured high-value contracts with major clients, contributing to substantial revenue growth.
- Led cross-functional teams in executing large-scale projects on time and within budget constraints, contributing to overall company success.
- Spearheaded organizational change management efforts, leading to enhanced employee engagement and productivity.
- Promoted a culture of accountability through regular performance evaluations, constructive feedback, and rewards for exceptional contributions towards company goals.
- Championed data-driven decision-making processes across all levels of the organization, promoting a culture of continuous improvement.
- Developed strong relationships with key industry partners, resulting in mutually beneficial business opportunities.
- Served as a key spokesperson for the organization at industry events and conferences, showcasing thought leadership while fostering strategic connections with potential partners.
- Implemented cost-saving measures through careful financial analysis and budget management, positively impacting overall profitability.
- Managed risk effectively by implementing robust policies and procedures designed to mitigate potential threats to the business.
- Negotiated favorable terms on contracts with suppliers and customers alike, resulting in significant cost savings for the organization over time.
- Streamlined operations for increased efficiency by identifying areas for improvement and implementing process changes.
- Devised and presented business plans and forecasts to board of directors.
- Devise marketing strategies to boost sales
- Increased sales 5X across [4] States by anticipating clients wants and needs.
Cinema General Manager
Movie Time Cinemas
12.2019 - 05.2021
- Managed 5 screens multiplex with 40 Employees and handled 30000 footfalls with 1.5+cr Business every month
- Boosted concession sales with menu updates, improved product displays, and strategic pricing adjustments.
- Increased customer satisfaction by implementing new guest services initiatives and staff training programs.
- Monitored ticket sales data to inform decisions about future film selections that catered to audience preferences within the market area.
- Managed an additional KRA of handling different multiplex (16 screens) operational review and support as well as statutory compliance in the city
- Managed to open 3 new multiplex from pre-opening stage to 100% operational site which includes budgeting, hiring, set up, procurement, statutory and training
- Reviewing business performance in line with budgetary control among the cluster
- Initiated many customer engagement activities to build the BRAND awareness and added 2 lakh LAS income every month
- Managing and organizing commercials and pre and post movie release events
- Setting procedures and participating in setting SOPs
- Managing Operations to maintain High Standards
- Conducting internal audits as per ISO requirements
- Overall maintenance of theaters operationally and technically
- Quality assurance and vigilance
- Developing and implementing procedures & control systems for maintaining hygiene and quality standards
- Leading efforts for streamlining processes and generating cost controlling in operations
- Co-ordinate functions and activities with other department heads and regional office as and when required.
Assistant General Manger
SPI Cinemas
12.2016 - 10.2019
- Took charge of 5 screens Multiplex with 130 on-roll Employees and handling 100000 footfalls Every Month
- Hired and trained all the 130 various levels and departments Employees within 50 days
- Completed all the statutory related license within 2 months as promised to the Management
- Worked with Projects Team Closely to complete all the Snag and launched the Cinema before the expected Launch
- Initiated many customer engagement activities to build the BRAND awareness from the first operational Month Itself started with 2 lakh LAS income.
Cinema General Manger
Carnival Cinemas
01.2016 - 11.2016
- Took charge of 4 screens Multiplex with 58 Employees and handling 70000 footfalls
- Achieved 15% over and above the Target in the year 2014-15
- Launched a fresh counter with all additional items adding in the menu and increased 10RS SPP
- With the self-initiative and teamwork operated cinema from 3:00AM and did a business of 32 lakh in a single day on the release day of KABALI TAMIL MOVIE
- Initiated many customer engagement activities to build the BRAND awareness
- Strongly convinced the mall management for renovating the major renovation.
Cinema Manager
PVR Cinemas
04.2013 - 06.2015
- Promoted to the position of Cinema Manager within 1 year of joining the organizations by proving the high level management abilities
- Took charge of 7 screens Multiplex with 97 Employees and handled 120000 footfalls with 3+cr Monthly Operational Income
- Achieved 47% over and above the Target in the year 2014-15
- Achieved an increase of 38% in revenue since last one year through intelligent movie scheduling and seamless Customer service
- Achieved an overall reduction of 23% in operational cost
- Played a major role in retaining people through better management of staff
- The attrition % dropped to 3% from 10% overall since last year.
Assistant Manager
Jubilant Food Works- Domino's Pizza
10.2008 - 02.2013
- Awarded as a best regional Training ACE for south region in the year 2011
- Awarded as a best participant in CDP session conducted by Regional training manager
- Achieved highest ever sale in all 5 stores which I worked
- Manager of the team which achieved 5 international OER
- Introduce customer engagement activity such as Cheese Burst and 3 Cheese pizza Day and Today's Special Like Pasta, Butterscotch Mousse and Pizza Dips
- Effective Inventory Control
- Achieved Rolex level challenge by the organization
- Achieved Quick Buck contest
- Took main responsibility in achieving highest ever sale of 3100000 by doing ODC
- Visited all the hotel's in the nearby locality to take bulk orders.
Education
Bachelor of Commerce - Business
IVUP
Bangalore, Karnataka 05.2013 -
Pre University -
Gautham Higher Secondary School
03.2010 -
SSLC - undefined
Sheshadripuram Boys High School
Bangalore, Karnataka 03.2008 - undefined
Skills
Leadership experience
Highlightsofexperience
- A keen strategist with around 13 years of proven success with Hospitality/QSR/Multiplex operations
- Excellent Communication skills & Interpersonal skills.
- Sound understanding of administration with a global mindset & strong quantitative and conceptual abilities.
- Well adaptive towards corporate culture and behavior & ability to work under pressure.
- Expertise in setting strategic focused direction and effective execution to meet organization objectives, demonstrate and implement commercial discipline in operations.
- Expertise in working in fast-paced, high-tech environments requiring skills in Operations/P&L/cost controlling/scheduling/management and team building.
- Sense of belonging and team spirit and a craving for positive results.
- Constantly monitors the P&L for achieving target parameters laid down by the organization.
- Conducting competitor analysis by keeping abreast of market trends.
- Optimizing Manpower and other variable cost aiming profitability
Personal Information
- Date of Birth: 08/08/92
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Languages
English
Kannada
Kannada
Kannada
Kannada
Disclaimer
I hereby declare that the above furnished details are true to the best of my knowledge and belief and information.
Timeline
Executive Vice President , Operations and Sales
V1 Facility Services Pvt. Ltd
06.2021 - Current
Cinema General Manager
Movie Time Cinemas
12.2019 - 05.2021
Assistant General Manger
SPI Cinemas
12.2016 - 10.2019
Cinema General Manger
Carnival Cinemas
01.2016 - 11.2016
Bachelor of Commerce - Business
IVUP
05.2013 -
Cinema Manager
PVR Cinemas
04.2013 - 06.2015
Pre University -
Gautham Higher Secondary School
03.2010 -
Assistant Manager
Jubilant Food Works- Domino's Pizza
10.2008 - 02.2013
SSLC - undefined
Sheshadripuram Boys High School
03.2008 - undefined
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