Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
15
15
years of professional experience
Work History
Project Manager
Mailing Data Solutions
Bangalore
09.2018 - Current
Conducted in-depth research on various companies to identify business offerings and secure client opportunities.
Led project teams focused on design and launch activities, ensuring alignment with objectives.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Created project status presentations for delivery to customers or project personnel.
Developed comprehensive project plans addressing goals, resources, and staffing requirements.
Modified project plans as needed to align with organizational needs and priorities.
Managed quality assurance processes, including email verification and data cleansing for accuracy.
Guided team members in task execution to enhance productivity and efficiency.
Coordinated cross-departmental resources to facilitate successful project completion.
Data Research Manager
Innovays Business Services Pvt. Ltd.
Bangalore
09.2012 - 08.2018
Conducted statistical analysis on collected data to identify patterns in consumer behavior.
Evaluated existing processes and procedures to identify areas for improvement.
Trained junior staff members on best practices related to data collection methods, analysis techniques and report writing.
Created surveys, questionnaires and focus group activities to collect primary data from customers.
Supervised a team of researchers in conducting qualitative and quantitative studies.
Maintained records of all research activities including project timelines, costs and deliverables.
Developed project timelines and schedules, prioritizing tasks for entire team of professionals.
Collected field data in remote settings and compiled samples for processing.
Data Research Analyst
IES Infotech India Pvt. Ltd.
Bangalore
08.2011 - 07.2012
Developed algorithms to automate various tasks related to data collection and analysis.
Maintained up-to-date knowledge of industry best practices in the field of data research and analysis.
Sales Executive
Concord Motors
Bangalore
07.2010 - 06.2011
Analyzed customer buying trends, market conditions, and competitor actions to refine sales strategies.
Conducted meetings with customers to identify needs, customize solutions, and close deals.
Prepared and delivered precise customer sales quotes to enhance clarity and efficiency.
Demonstrated products at trade shows, conferences, and various events to attract new clients.
Sr. Manager, CX & Professional Services at FP Mailing Solutions North AmericaSr. Manager, CX & Professional Services at FP Mailing Solutions North America