Mahesh Nair

• Handling five sites in terms of coaching and staff management.
• All attendance, leaves, training programs, student retention, and courtesy calls are done on a monthly basis.
• Training athletes aging from 5 years to improve strength, stamina, endurance, agility, and flexibility with respect to swimming and athletics.
• Guiding students with regard to diet and nutrition.
• Liaisoning with parents and management with regard to students' performance in sports.
• Training athletics and swimming in schools as head coach.
• Conducting competitions and events on a yearly basis for swimming, athletics, cycling, and triathlon.
• Monthly review of the performance of all students at the academy.
• Ensuring their training is at an optimum level for their growth through competitions and events.
• Apart from coaching, training staff in body language, customer service, communication, and coaching skills is a priority.
• Daily communication with all staff regarding pool maintenance, coaching, and punctuality is conducted.

• Managed the entire sales and operations of four fitness clubs.
• Handled and responded to complaints and incidents with regard to clients and internal staff.
• Oversaw recruitment and management of different training programs for staff.
• Made strategies and conducted workshops to improve sales.
• Conducted workshops for trainers to improve service and knowledge.
• Conducted mock training for sales staff to improve sales.
• Conducted software training for the sales staff.
• Took daily reports from all the Club Managers, Sales Staff, and Head Trainers and forwarded them to the CEO, with respect to sales and operations.
• Oversaw corporate sales and marketing.
• Maintained a daily performance record of staff.

• Devised and implemented activities and exercises to meet customers' demands and generate profit.
• Managed and oversaw the recruitment, training, and monitoring of staff.
• Handled and responded to complaints and incidents within the area of responsibility.
• Promoted personal training, nutrition packages, and massage packages.
• Handled 25 employees, including trainers, nutritionists, massage therapists, housekeeping staff, and valet personnel.
• Conducted meetings of sales staff daily, and all staff weekly.
• Conducted software training for sales staff and head trainers.
• Handled new enquiries and converting them by suggestive selling.
• Conducted different workshops for trainers with regard to service and sales.
• Conducted objection handling training for sales staff to close sales.
• Maintained housekeeping, security, valet, and floor checklist every day.
• Managed total administrative work.

• Devised and implemented activities and exercises to meet customers' demands and generate profit.
• Managed and oversaw the recruitment, training, and monitoring of staff.
• Promotedandrecommendedfitnesstrainingorcoachingin
• sportsactivities
• Handled and responded to complaints and incidents within the area of responsibility.
• Handled new enquiries and converting them by suggestive selling.
• Staff management (handled 20 employees).

• Devised and implemented activities and exercises to meet customers' demands and generate profit.
• Managed and oversaw training and monitoring of staff.
• Handled and responded to complaints and incidents within the area of responsibility.
• Handled new enquiries and converting them by suggestive selling.

• Store opening and closing.
• Staff management.
• Inventory management.
• Setting floor targets and working towards the same.
• Cashiering
• Maintaining a checklist for floor management.
• Overseeing stock counts and maintaining them through the respective department staff.
• Weekly meeting before store opening with all the department staff.
• Solving customer grievances by aligning with the customer service desk and the First Citizen desk.

Provided training programs to clients and trained them.

Counseled and programmed exercises for clients with health issues.

Maintained client retention in personal training by delivering results.

Handled new inquiries and converting.

• Handled customers.
• Made sales by working in departments like Kids section, Home collection, Women's casual section, Men's casual section, Men's formal section and Men's leather section.
• Stock management and replenishment.
• Cashiering.
• Taking a monthly stock count of the respective working department.