Salesforce
Mahesh Pai T B
Account Manager
Bengaluru,KA
Summary
Dynamic Account Manager with a proven track record at Altium Software, driving revenue growth and enhancing customer satisfaction. Expert in account management and business development, successfully expanding over 400 accounts. Skilled in CRM and contract negotiation, I foster strong client relationships to achieve strategic objectives and promote product adoption.
Overview
11
11
years of professional experience
Work History
Account Manager
Altium Software India Private Limited
01.2025 - Current
- Lead Account Expansion Strategies, achieving growth in 400-plus accounts.
- Drive revenue (ARR) growth and retention initiatives for customer accounts.
- Delivered precise QOQ revenue forecasts while maintaining SFDC hygiene.
- Maintained and streamlined customer data in CRM for improved account visibility and tracking.
- Developed and implemented account-level business plans, including promotions and growth initiatives.
- Expand customer adoption by promoting add-on products and apps across the Altium Suite.
- Encouraged and facilitated customer transition from existing perpetual licenses to term-based offerings.
- Engaged with customers regularly to assess product usage, and proactively recommend solutions.
- Streamlined query handling by assisting customers with service requests, and ensuring on-time resolutions.
Manager Inside Sales
Tata Technologies Limited
07.2022 - 12.2024
- Maintain a healthy renewals pipeline to meet the desired financial objectives throughout the financial year.
- Established a full-scale renewals sales strategy across the Indian geography; activities included the implementation of auto-renewal in SFDC.
- Managed team of three professionals, supporting over 200 accounts, generating revenue, and excellent margins.
- Recruited and trained a highly successful team that consistently achieved sales targets.
- Developed and maintained strong relationships with key customers, which resulted in increased renewal rates.
- Collaborated with cross-functional teams to ensure customer satisfaction and long-term loyalty.
- Developed and implemented a lead generation strategy, which resulted in an increase in qualified leads for the field sales team.
Inside Sales Specialist
Tata Technologies Limited
11.2019 - 07.2022
- Managed the end-to-end renewal sales cycle for customers across South India.
- Managed large enterprise accounts, such as Tata Group and Minda Group, streamlining renewals and serving as a single point of contact to ensure customer satisfaction.
- Organize quarterly governance meetings with customer accounts, along with the tech team, to check on usage, and resolve challenges.
- Generate sales-qualified leads and seamlessly hand them to the field sales team for closure.
- Quarterly customer visits to identify and expand solution offerings to other departments.
Senior Sales Consultant
Best Engineering Aids & Consultancies Pvt Ltd
06.2017 - 11.2019
- Facilitating the entire sales cycle for SOLIDWORKS products, which includes CAD, PDM, and CAE.
- Drive revenue growth for the SOLIDWORKS product portfolio by achieving sales targets.
- Mapping customer organization needs and implementing enterprise solutions.
- Planned and led customer events, showcasing product capabilities and value.
Technical Support Consultant
Best Engineering Aids & Consultancies Pvt Ltd
03.2015 - 06.2017
- Handle post-sales queries for the SOLIDWORKS Suite through phone calls, remote sessions, and customer visits.
- Managed critical extended support services for key customers, like Applied Materials, ensuring the highest level of satisfaction.
- Reviewed customer usage, and performed design audits to enhance product utilization.
- Conducted proactive customer on-site visits and documented outcomes to drive successful renewal sales.
- Conducted webinars and training programs to educate users on technical solutions and best practices.
Education
EPGDM, MBA -
Alliance University
Bengaluru, India06-2020
Bachelor of Engineering - Mechanical Engineering
Srinivas Institute of Technology
Mangalore, India06-2014
Skills
Account Management
Revenue generation
Customer relationship management (CRM)
Customer satisfaction
Business development and planning
Contract negotiation
Upselling
Performance Assesments
Territory management
Accomplishments
- Awarded Bright Star of the year 2023 by Tata Technologies Limited.
- Awarded Best Sales Presenter South India 2018, at SOLIDWORKS boot camp.
- Awarded Best Sales Prospecting South India 018, at SOLIDWORKS boot camp.
- Awarded Best Sales FTE India - PDM Professional twice in 2017 & 2018 by SOLIDWORKS INDIA.
- Awarded first prize in Technical Quiz at All India VAR performance tuning workshop 2016 conducted by SOLIDWORKS INDIA
Software
Marketo
MS Office
LinkedIn Sales Navigator
Timeline
Account Manager
Altium Software India Private Limited
01.2025 - Current
Manager Inside Sales
Tata Technologies Limited
07.2022 - 12.2024
Inside Sales Specialist
Tata Technologies Limited
11.2019 - 07.2022
Senior Sales Consultant
Best Engineering Aids & Consultancies Pvt Ltd
06.2017 - 11.2019
Technical Support Consultant
Best Engineering Aids & Consultancies Pvt Ltd
03.2015 - 06.2017
EPGDM, MBA -
Alliance University
Bachelor of Engineering - Mechanical Engineering
Srinivas Institute of Technology
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