MP MAHESH PALA

• Worked on Migration projects from APIGEE Hybrid, EDGE to APIGEE X.
• Developed and implemented bug fixes and patch sets for existing web applications.
• Configured staging and testing and production environment for APIGEE EDGE, HYBRID and APIGEE X cloud-based sites.
• Performed code reviews prior to deployment of applications into production environment.
• Resolved customer complaints in an effective manner while maintaining a high level of customer service.

• Built solutions on next generation API platform APIGEE Edge that supports PCI compliance, API management, Analytic and Developer Portal.

• Troubleshoot and monitor API proxies running on APIGEE using Trace tool and Use Jenkins for code deployments.

• Worked with multiple teams(Salesforce, Spring boot) to integrate with API's.

• Involved in requirements gathering, customer interaction, prototyping and validation

• Responsible for any integration with AWS, AZURE, GCP Cloud services with APIGEE.

• Gathering requirements from IT Managers and Business Analysts to determine functionalities.

• Leading offshore/onshore teams to work on multiple projects and enhancements.

• Point of contact for mainframe, Salesforce application job failures in sales and engineering applications.

• Provide technical leadership and solution for multiple projects, alignment of technical solution to solve customer business problems

• Enhancement and Development of programs Bug-Fixing, Handling Support Request and Service Request, Job Monitoring, Analysis and its implementation.

• Preparing High-Level & Low-Level Technical Designs.

• Providing Developer Support for QA & Regression Testing Phases.

• Gathering defect statistics & preparing documents required for internal/external Audits.